Eracco Reviews 

507
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the ordering process straightforward and efficient, often praising the excellent communication received from order confirmation through to delivery. Many people are highly satisfied with the product quality, noting items are exactly as desired, well-packed, and offered at very reasonable prices. The delivery service is frequently highlighted for its speed and reliability, with many orders arriving promptly or even ahead of schedule. However, some customers also noted occasional issues, with a few people receiving items that were damaged upon arrival or finding that products did not match their online descriptions or advertisements. Some reviewers also mentioned minor concerns regarding delivery, such as a desire for more detailed tracking information, repetitive communication updates, or that delivery took longer than anticipated.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Order

Clients share positive opinions on order, with many reviewers impressed by the ease of placing orders and the... See more

Quality

Customers had positive experiences with quality, with many reviewers noting that products exceeded their... See more

Price

Customers consistently note positive experiences with price, often describing them as spot on, good, or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the umpteenth time I’ve ordered from Erraco and I’ve always been impressed at how easy it is. From ordering from the website to receiving your order you are kept informed at every point. When... See more

Company replied

Rated 5 out of 5 stars

Happy with the price, happy with the speed of the delivery. Only comment to be improved on was to have had tracking ahead of time, so more notice but that's only down to my sporadic hours so I didn't... See more

Company replied

Rated 5 out of 5 stars

Fantastic fast delivery! I ordered the large item and it arrived the next day - really impressed! Excellent service including a 10% off for my first order which was a very good offer. I brought this i... See more

Company replied

Rated 5 out of 5 stars

Ordered 8 plain white mugs, delivered in 2 working days and extremely well packed in ingeniously protective packaging. The mugs were exactly what I wanted - large, simple, elegant and flawless.

Company replied


Company details

  1. Internet shop
  2. Safety equipment supplier

Written by the company

We're eracco an online store distributing workplace supplies at market-leading prices throughout the UK. Ordering products for your workplace doesnt have to be difficult, we make it simple; good prices, good service, rapid delivery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

507 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(507)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality product

Good quality product, good price, prompt delivery. Would definitely use again!

15 November 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving a positive review Steven! We are happy to hear you are pleased with the whole service!

Rated 5 out of 5 stars

Excellent

Good communication, delivery and really pleased with the quality. Excellent value for money

8 November 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks for leaving your kind review Hilary! We are glad your happy with our service!

Rated 5 out of 5 stars

First time order with Eracco.

First time order with Eracco.
Well...it was a total breeze ordering. Needed 14 chairs for our cafe. Found exactly what I needed and at an incredible price with free delivery.
Ordered on my phone at the cafe and received next day. Recieved emails from Eracco thanking me for my order and delivery status. A pleasure to deal with and fully deserved positive feedback. Will be sure to be using this company again..
5 star.

29 October 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving such a kind and positive review Fred. We are glad you were happy with the whole process and service! We hope to have your custom again soon :)

Rated 5 out of 5 stars

easy to deal with

easy to deal with. goods turned up really quick

29 October 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving a positive review Bradley! We are happy to hear you are pleased with everything!

Rated 5 out of 5 stars

Very good fast service

Very good fast service. Goods packaged very well. Cups a good size. All very good.

8 October 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks for the positive review. We hope to have your custom again soon :)

Rated 5 out of 5 stars

Fast delivery

Fast delivery, really is website to navigate and follow up email to ensure all was as expected, if only all companies had such good customer service.

30 September 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you Kirk for taking the time to leave a kind and positive review! We hope to see you back soon :)

Rated 5 out of 5 stars

Ordered a 9m X 14m tarp

Ordered a 9m X 14m tarp. It is of good quality and perfect for what i need it for. Delivery was also quicker than expected.

18 September 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving a positive review Tiffany, we're delighted to hear that you're pleased with the quality and delivery times!

Rated 5 out of 5 stars

Good communication

Good communication regarding order and delivery date. Happy with purchase

21 August 2024
Unprompted review
Eracco logo

Reply from Eracco

Hi Debbie, thanks for leaving your kind review! We are glad your happy with our service!

Rated 5 out of 5 stars

Great service

Great service. Quick delivery with no issues will use again.

20 August 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks for leaving your kind review, we hope to see you back soon!

Rated 5 out of 5 stars

Our delivery was amazing

Our delivery was amazing, we paid for express and it came right at the beginning of the delivery timescale window.

13 August 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for taking the time to leave a positive review Annette. We are pleased to hear your order arrived quickly and you are happy :)

Rated 5 out of 5 stars

Ordered 5 folding trestle tables for m…

Ordered 5 folding trestle tables for m hire compnay which arrived the next day. Good quality and great price. So much so, I ordered another 5!

6 August 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks for your kind words. We're pleased to hear that you were happy with the everything! 🤘

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