Eracco Reviews 

507
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the ordering process straightforward and efficient, often praising the excellent communication received from order confirmation through to delivery. Many people are highly satisfied with the product quality, noting items are exactly as desired, well-packed, and offered at very reasonable prices. The delivery service is frequently highlighted for its speed and reliability, with many orders arriving promptly or even ahead of schedule. However, some customers also noted occasional issues, with a few people receiving items that were damaged upon arrival or finding that products did not match their online descriptions or advertisements. Some reviewers also mentioned minor concerns regarding delivery, such as a desire for more detailed tracking information, repetitive communication updates, or that delivery took longer than anticipated.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Order

Clients share positive opinions on order, with many reviewers impressed by the ease of placing orders and the... See more

Quality

Customers had positive experiences with quality, with many reviewers noting that products exceeded their... See more

Price

Customers consistently note positive experiences with price, often describing them as spot on, good, or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the umpteenth time I’ve ordered from Erraco and I’ve always been impressed at how easy it is. From ordering from the website to receiving your order you are kept informed at every point. When... See more

Company replied

Rated 5 out of 5 stars

Happy with the price, happy with the speed of the delivery. Only comment to be improved on was to have had tracking ahead of time, so more notice but that's only down to my sporadic hours so I didn't... See more

Company replied

Rated 5 out of 5 stars

Fantastic fast delivery! I ordered the large item and it arrived the next day - really impressed! Excellent service including a 10% off for my first order which was a very good offer. I brought this i... See more

Company replied

Rated 5 out of 5 stars

Ordered 8 plain white mugs, delivered in 2 working days and extremely well packed in ingeniously protective packaging. The mugs were exactly what I wanted - large, simple, elegant and flawless.

Company replied


Company details

  1. Internet shop
  2. Safety equipment supplier

Written by the company

We're eracco an online store distributing workplace supplies at market-leading prices throughout the UK. Ordering products for your workplace doesnt have to be difficult, we make it simple; good prices, good service, rapid delivery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

507 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(507)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered one day delivered next day

Ordered one day delivered next day, fantastic service, a massive THANK YOU, SERVICE TI BE RECOMMENDED

20 June 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving a positive review Frank! Hope to have your custom again soon!

Rated 5 out of 5 stars

Clearing back garden

These builder's tote bags have been good a purchase,along with being strong enough to carry a considerable weight, price wise they were in comparison with other makes a good buy.
The customer service has been excellent and only requiring feedback if problems arose with the items.
Would certainly buy again from this firm as it seems to have a good working ethic with it's customers.
Price of the items is good.

15 June 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving such a kind positive review Bill! We are glad to hear that you were happy with the whole process. We look forward to your custom again in the future :)

Rated 5 out of 5 stars

Great service

Great service, delivery turned up next day. Product was exactly what I expected.

14 June 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for taking the time to leave a positive review Margaret! Happy to hear you were pleased with everything!

Rated 5 out of 5 stars

Absolutely fantastic.

Ordered it on a morning received next day. Fridge is fantastic, fantastic packing of the item. Will definitely use this company again.

13 June 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving such a positive review Claire! We are glad to hear you are happy with the whole service!

Rated 5 out of 5 stars

Very quick delivery and product as…

Very quick delivery and product as described. I would definitely order again.

17 June 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving a kind review Steven! We hope to have your custom again soon!

Rated 5 out of 5 stars

Bought 4 plastic dustbins

Bought 4 plastic dustbins. They were delivered very quickly next day with no problems.

13 June 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for taking the time to leave a positive review Michael! We are happy to hear you were pleased with your order and the delivery!

Rated 5 out of 5 stars

First Class

Easy to order and everything is explained as you go Great value for money with quality products.
Super fast delivery service.
Can't fault this company/seller in any way

12 June 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks for taking the time to leave your kind review Mike! ✌️We're delighted to hear that you were happy with the whole process.

Rated 5 out of 5 stars

Order

Great price and great service

11 June 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for the positive review Andrew! We hope to have your custom again!

Rated 5 out of 5 stars

First time using Eracco

First time using Eracco. First class service, quality product and good price.

7 June 2024
Unprompted review
Eracco logo

Reply from Eracco

Great to hear from you Brian, thanks for taking the time to leave your kind review! ✌️

Rated 5 out of 5 stars

Very impressed with Eracco!

Very impressed with Eracco. I ordered a Wheelbarrow on the Tuesday, and it was delivered on Thursday. They kept me informed regarding the status of my order. Highly recommended

30 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for your review, we're grateful for your order and supporting our business. We're delighted that you were happy with the service and products! 🙏

Rated 5 out of 5 stars

5**** Amazing product and great service from…

Amazing product and great service from start to finish ending with an amazing product and a very low price. Will be returning for more!!!!

7 June 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks for your kind words. We're pleased to hear that you were happy with the service! 🤘

Rated 5 out of 5 stars

First time using this company and very impressed

Really good range of products and easy to use website. Products delivered really quickly and left in a safe place out of site as I wasn't at home. Well wrapped without excessive packaging. I'm very happy with the quality of the items too.

31 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you very much for your kind review Ian, we are pleased to hear you were happy with everything 👍

Rated 5 out of 5 stars

Excellent swift action regarding…

Excellent swift action regarding missing parcel and goods as per described.

24 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Hi Peter👋 thanks for leaving your kind review, we are pleased to hear you are happy with everything. We hope to see you back soon!

Rated 5 out of 5 stars

Big thumbs up!!!!

Big thumbs up!!!!
Received the order so quick, was very skeptical at first but wanted a 6ft foldable table for my kids party and it was £60+ everywhere. Eracco had it on for £35 including delivery so I took the risk. Absolutely worth it! Thank you ☺️☺️

23 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for taking the time to write a positive review! We are happy to hear you were impressed with the table ordered and the speedy delivery! Hopefully the party went well and we will have your custom again :)

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