Eracco Reviews 

507
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the ordering process straightforward and efficient, often praising the excellent communication received from order confirmation through to delivery. Many people are highly satisfied with the product quality, noting items are exactly as desired, well-packed, and offered at very reasonable prices. The delivery service is frequently highlighted for its speed and reliability, with many orders arriving promptly or even ahead of schedule. However, some customers also noted occasional issues, with a few people receiving items that were damaged upon arrival or finding that products did not match their online descriptions or advertisements. Some reviewers also mentioned minor concerns regarding delivery, such as a desire for more detailed tracking information, repetitive communication updates, or that delivery took longer than anticipated.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Order

Clients share positive opinions on order, with many reviewers impressed by the ease of placing orders and the... See more

Quality

Customers had positive experiences with quality, with many reviewers noting that products exceeded their... See more

Price

Customers consistently note positive experiences with price, often describing them as spot on, good, or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the umpteenth time I’ve ordered from Erraco and I’ve always been impressed at how easy it is. From ordering from the website to receiving your order you are kept informed at every point. When... See more

Company replied

Rated 5 out of 5 stars

Happy with the price, happy with the speed of the delivery. Only comment to be improved on was to have had tracking ahead of time, so more notice but that's only down to my sporadic hours so I didn't... See more

Company replied

Rated 5 out of 5 stars

Fantastic fast delivery! I ordered the large item and it arrived the next day - really impressed! Excellent service including a 10% off for my first order which was a very good offer. I brought this i... See more

Company replied

Rated 5 out of 5 stars

Ordered 8 plain white mugs, delivered in 2 working days and extremely well packed in ingeniously protective packaging. The mugs were exactly what I wanted - large, simple, elegant and flawless.

Company replied


Company details

  1. Internet shop
  2. Safety equipment supplier

Written by the company

We're eracco an online store distributing workplace supplies at market-leading prices throughout the UK. Ordering products for your workplace doesnt have to be difficult, we make it simple; good prices, good service, rapid delivery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

507 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(507)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value

Good value, speedy delivery and great service

28 May 2024
Unprompted review
Eracco logo

Reply from Eracco

We're very pleased to hear that you're happy with the service! 🤝

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great price, recommended

24 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Hi Andy 👋 thanks for leaving your kind review, we hope to see you back soon!

Rated 5 out of 5 stars

6ft foldable table

6ft foldable table, excellent product, fast delivery

21 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Hi Nick, thanks for leaving your kind review! We are glad your happy with our service!

Rated 5 out of 5 stars

Just what I was hoping for

Just what I was hoping for. thank you. A great experience. Super follow up.

23 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for taking the time to write a positive review Nikki, we are glad you are a happy customer :)

Rated 5 out of 5 stars

SUPER FAST DELIVERY and EXCELLENT CUSTOMER SERVICE

I ordered some garden tables from them and it was delivered in TWO DAYS!!! I was sent updates every step of the way via email and I am super impressed.
The tables arrived in very good condition, no issues. I would recommend 💯💯💯

20 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks for leaving a review! it's great to hear that you were happy with the experience! 🤙

Rated 5 out of 5 stars

Quick delivery.…

Items arrived well within the time frame given.

20 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Great to hear from you! - we're delighted to hear that you're pleased with the the delivery time!

Rated 5 out of 5 stars

Order came very promptly

Order came very promptly, and we were kept informed via email of the status of our order. The items ordered were exactly as shown on the website. Will definitely be using Eracco again

20 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Pleasure to hear from you Nichola, thanks for taking the time to leave your kind review! We're very pleased to hear you were happy with everything and hope to see you back soon! 👋

Rated 5 out of 5 stars

Ordered a roll of green netting

Ordered a roll of green netting. easy to manouvre the website, paid with paypal (safest way) delivery was quick, product quality good, had emails all along the process asking if all okay, always ready to help if any problems, (they say, no reason to doubt)
OVERALL WAS 5 STARS FOR ME.

16 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks for taking the time to leave your kind review Chris! ✌️We're delighted to hear that you were happy with your purchase. Hope to see you back soon.

Rated 5 out of 5 stars

Cheap and chearful - NOT! what a surprise!

So pleased with my new fridge. Wanted something cheap and cheerful whilst my kitchen was being done, but I was surprised at the quality of my purchase. I certainly didnt get anything cheap and cheerful in the product, only the price was cheap. Amazing, what a bargain, such good quality.

17 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks for taking the time to leave your kind review! We are happy to hear your impressed by the product ✌️

Rated 5 out of 5 stars

Great value fridge

Needed a small fridge urgently & I couldn’t believe what incredible value this company offered. I would happily recommend this company to friends & family.

15 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks very much for leaving a review Alison. We're pleased to hear that you're happy with customer service and products! 🤝

Rated 5 out of 5 stars

Under Counter Fridge

Easy ordering, well designed catalogue. The fridge is good value for money

17 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks for leaving a positive review!! I'm glad you were happy with the service!

Rated 5 out of 5 stars

Promp delivery

Ordered this at 4pm and the product was with us the next day. Great service and product is exactly what we requested

13 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks for your positive review, we really appreciate it! 🖖

Rated 5 out of 5 stars

Delivery very quick

Delivery very quick, great service

14 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks for taking the time to leave your kind review! ✌️

Rated 5 out of 5 stars

Good service

Goods arrived within stated time period and are as stated

15 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Great to hear that you're happy with the service and product Peter! 🤟

Rated 5 out of 5 stars

Under counter fridge

Great fridge, working & brand new. Delivery on time & went above by ringing as my intercom is out of use.

13 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks very much for leaving a review Rebecca. We're pleased to hear that you're happy with everything! 🤝

Rated 5 out of 5 stars

Best price in the market

Best price in the market, fast delivery, paid with PayPal and I would highly recommend this company as they have all the qualities ticked, amazing customer service.
I will be returning customer. A+++++

7 May 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks for leaving a review of your positive experience- we're delighted to hear that you're happy with everything, we hope to see you back soon! 🙌

Rated 5 out of 5 stars

Great company

Excellent communication with company.
Prompt and efficient delivery. Highly recommend

6 May 2024
Unprompted review
Eracco logo

Reply from Eracco

We're delighted to hear that you were happy with everything Alicia! We look forward to your next order. 🤝

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look