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Erdem Hospital Reviews 

1,648
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Both my wife and I trusted this hospital with our health, but it turned into an absolute nightmare. When we contacted them to explain the serious mistakes they made with our care, their response w... See more

Rated 5 out of 5 stars

I had a Septorhinoplasty with Dr. Mina Jahani, everything went very well and overall I'm pretty happy with the results so far. I am only about 2 weeks out but everything so far is going fine.... See more

Company replied

Rated 5 out of 5 stars

My experience was great from start to finish, my surgeon Dr Gokhan Semerci was outstanding, his work is pristine and he is such a gentleman, you can just tell he takes pride in what he does, and if... See more

Company replied

Rated 5 out of 5 stars

I had a septorhinoplasty with Dr Mina Jahani. The whole experience from being picked up from the airport, to the surgery, to the hotel and finally the transfer back to the airport went perfectly! I co... See more

Company details

  1. Hospital
  2. Dental clinic
  3. Hair transplantation clinic
  4. Medical centre
  5. Plastic surgery clinic
  6. Weight-Loss Service

Written by the company

Erdem Hospital is a multi-specialty hospital group headquartered in Istanbul, Türkiye, serving patients for over 38 years with a care-first approach. Our experienced medical teams provide a wide range of treatments most commonly plastic surgery, bariatric surgery, dental treatments, and hair transplantation supported by modern facilities, clinical protocols, and coordinated patient services. What makes us different is how we combine medical expertise with end-to-end patient support. From the first online consultation to the day you return home, our international patient team helps with planning, clear communication, and continuity of care. We offer multilingual assistance, transparent pre-op guidance, and structured post-treatment follow-up to help patients feel informed and supported at every step. We operate under the regulations and oversight of the Turkish Ministry of Health, and we continuously work to improve patient experience, safety, and service quality. We support international arrivals with optional airport transfers and accommodation coordination. You can reach us via phone, email, website contact form, and WhatsApp. Follow our social channels to see patient stories, updates, and health information.


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4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.4

All reviews

(1,648)

334 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

I have just returned to the UK from Erdem Hospital after having a breast lift and tummy tuck with Dr Kadir Tasasiz. He was very professional and listened to all of my queries and concerns. Put me at ease and I am amazed at how he has transformed my body, I am so so thankful!
The whole process was smooth, my medical consultant Omar was fantastic and always there to answer any questions big or small anytime of the day which was so reassuring.
My time at the hospital was some of the best care I have received, my translator Mohammed was so kind, clear and professional throughout. All of the nurses were all so sweet and efficient despite the language barrier I felt so safe and accommodated for. I highly recommend Erdem Hospital and I will be returning in the near future.
Thank you all for looking after me and making my dreams come true🫶🏼🙏🏼

11 August 2025
Unprompted review
Erdem Hospital logo

Reply from Erdem Hospital

Dear Natalia Hadi,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

Rated 5 out of 5 stars

Very great experience

Hi! I'm Ana from Romania and I went to Erdem for a nose job and I had a great experience. They took very good care of me and everything went very good. I love my new nose now and I am very grateful for this experience. My breathing is much better than before and that's thanks to Erdem hospital!

2 July 2025
Unprompted review
Erdem Hospital logo

Reply from Erdem Hospital

Dear Ana Maria Popovici,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

Rated 5 out of 5 stars

They are professional in the job

18 August 2025
Unprompted review
Erdem Hospital logo

Reply from Erdem Hospital

Dear Ijeoma Nnaji,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

Rated 5 out of 5 stars

Hair transplant at Erdem

I traveled to Erdem, from Canada
in April of 2025. I had a full body health check and a 3800 graft hair transplant done. The staff were fantastic (English for some could be better) but amazing overall. Once payment is received, you are treated VERY well. I chose Erdem for my hair transplant because it’s an actual hospital and not just a clinic, as well as the bond I formed with my consultant Khaled, and I also researched the doctor who’s English was excellent and she was very caring. She had recently moved from a busier clinic and her team came with her. This was not like those super busy clinics where they do 30 transplants in a day. It was just myself and one other gentleman that day. The aftercare instructions were very clear and a great kit was provided. The hotel and transportation were excellent (breakfast buffet second to none) and the staff were amazing, going as far to carry my stuff and help me back to my room and not looking for a tip. Overall an excellent experience. I’m currently 4 months post hair transplant surgery and entering the growth stage quite nicely. I would definitely recommend Erdem Hospital. Steve from Canada

17 April 2025
Unprompted review
Erdem Hospital logo

Reply from Erdem Hospital

Dear Stephen Ross,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

Rated 2 out of 5 stars

Once you've paid them they ignore you.

My wife went here for a gastric reduction operation. When she was there everything was great. They were polite, caring and conscientious. After returning home they emailed her for a few weeks and kept up with her recovery. However, after a time, they stopped responding to communications until they were completely ignoring all her emails. She had planned to go back for a loose tissue removal procedure but the surgeon who would've performed that was, quite frankly, offensive to her. His comments also suggested he didn't think his colleague (who performed the first procedure) had made a very good job of it.
In short, these guys will take your money, smile to your face, then send you home and forget they ever met you. From the perspective of a patient who is hoping for a complete service. These money-grabbers are certainly best avoided.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

The treatment I was given was really…

The treatment I was given was really good.

29 July 2025
Unprompted review
Erdem Hospital logo

Reply from Erdem Hospital

Dear mimi boti,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

Rated 5 out of 5 stars

Excellent service and great job

Excellent service and great job. I'm very pleased with the results. I hope to bring more clients to Erdem Hospital from the US. People are now noticing the results.

13 March 2025
Unprompted review
Erdem Hospital logo

Reply from Erdem Hospital

Dear AKSOY VEDAT,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

Rated 5 out of 5 stars

I returned after 2 and a half years…

I returned after 2 and a half years from the first intervention with a single problem and I was amazed that everything is like the first time. The staff is very kind and helpful and I can't stop talking about the clinic, how much professionalism and seriousness they show. I recommend ERDEM without any hesitation from A to Z, everything is professional. I thank from the bottom of my heart Dr. Seyma Ilgaz, an extraordinary doctor. Next year I will bring my wife to smile like me.
God bless you beautiful people

4 August 2025
Unprompted review
Erdem Hospital logo

Reply from Erdem Hospital

Dear Deaconu Adrian,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

Rated 5 out of 5 stars

I am from Australia and I got my nose…

I am from Australia and I got my nose surgery done at Erdem hospital in Turkey by Dr.oguz, The results were superb I felt no pain what so ever he is the best nose surgent I could say. He has been very helpful both him and his assistant idil. I would defiantly recommend him to who ever needs a nose surgery.

4 August 2025
Unprompted review
Erdem Hospital logo

Reply from Erdem Hospital

Dear Christian Servant,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

Rated 5 out of 5 stars

My experience

The hospital was very clean and tidy. The staff were welcoming and paid attention to our needs. The clinical services from the day of arrival, the day of surgery, post operation and the day of discharge were all great. The surgeon was friendly and consistently check on me post operation. The hotel they put us in after discharge was also chef kiss.

1 August 2025
Unprompted review
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Reply from Erdem Hospital

Dear HA,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

Rated 5 out of 5 stars

perfect hospital and experience

6 May 2025
Unprompted review
Erdem Hospital logo

Reply from Erdem Hospital

Dear Geanina Popescu,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

Rated 5 out of 5 stars

After having my gastric sleeve surgery…

After having my gastric sleeve surgery at Erdem hospital my dietitian has been in contact with what we can eat, Mel has been amazing , I'd like to thank mel for all the diets we are Llowed and what we not allowed.
Thank you my lovely
10 stars 🌟

28 May 2025
Unprompted review
Erdem Hospital logo

Reply from Erdem Hospital

Dear Sally kemp,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

Rated 1 out of 5 stars

On the 7th of January I flew from Dubai…

On the 7th of January I flew from Dubai to Turkey to make my breast smaller and lifted, and to make a Foxy eyes. My surgery was on 8th but the girl that should have been my translator (Funda) didn't came, while the doctors or nurses were not talking English. Instead of doing the Foxy eyes surgery as we spoke (and as I paid) the doctor Faith did just a inferior blefaro. I didn't said anything, I was very happy with how my boobs were looking. After some months, my boobs became super saggy and down, now they look almost like before the operation. They are not smaller, they are not lifted and they are not having a good shape at all. They look just like 2 bags. I don't understand what happened, but 6 weeks ago I contacted again Funda asking her to speak with the doctors and fix at least my boobs, cause I will be in Romania for the summer and would be easy for me to fly. She didn't responded me for 2-3 weeks, after I started talking left and right she contacted me that someone from the hospital will write me. They contacted me right before my departure back to Dubai, making it impossible for me to fly again in Istanbul for another surgery.

Very bad management
Very bad connection with the clients
0 understanding and help towards their clients, after they make the surgeries.
And the nurses from the hospital...nobody speaks English or cares about you. One night I asked ice for 6 times, I even contacted through message that girl, Funda, telling her what happened, and she told me that she will be there the next day to help me and never arrived. Till this day, I never saw that girl
I spent 13.000 AED on the flight and around 6k Euro on 2 surgeries that both went bad
I don't recommend it at all

8 January 2025
Unprompted review
Rated 5 out of 5 stars

ASAD KARAMLA

As sudanese origin live in the uk. Went for facelift surgery. I couldn't believe I would find such a great surgery with a competitive price and well qualified doctors . Wonderful experience and services throughout my journey from beginning to the end. I had surgery before in turkey went well also but this time was a unique. I strongly recommend Erdem hospital to whoever thinking to go to turkey in the future for facelift. . First will feel yourself at home plus the staff will treat you with great respect to the point that I wanted to stay more with them and missed them like my family when leaving the hospital. I thank all the staff of erdem hospital for this experience for making my journey so smooth and successful procedure. Am very happy with the result so far. I recommend this hospital to everyone

22 July 2025
Unprompted review
Erdem Hospital logo

Reply from Erdem Hospital

Dear Asad,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

Rated 5 out of 5 stars

I had gastric sleeve surgery in April…

I had gastric sleeve surgery in April 2025. Dr Ali and Erdem team were so professional and compassionate attentive and highly skilled. From the moment i arrived and till date i have monthly follow ups with Mel.

7 April 2025
Unprompted review
Erdem Hospital logo

Reply from Erdem Hospital

Dear Mireille,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

Rated 5 out of 5 stars

I would like to thanks to all the team…

I would like to thanks to all the team my doctor Nadir, Ocal and my dietician Mel thank for helping me during this journey I really appreciate it. All the best

8 July 2025
Unprompted review
Erdem Hospital logo

Reply from Erdem Hospital

Dear MAYERLY CONDE NARCISA,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

Rated 5 out of 5 stars

Helping

Helping, nice people!

9 April 2025
Unprompted review
Erdem Hospital logo

Reply from Erdem Hospital

Dear Alina,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

Rated 5 out of 5 stars

It’s been my best experience in a…

It’s been my best experience in a hospital ever. They treated me well in every moment, with a lot of care and respect, love. Everything was super clean and professional. The structure up to date. Thank you so much to all the staff 🙏🌿✨❤️🪷

16 May 2025
Unprompted review
Erdem Hospital logo

Reply from Erdem Hospital

Dear Iva Marcon,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

Rated 5 out of 5 stars

We had a very good experience at Erdem…

We had a very good experience at Erdem Hospital in Istanbul. My mother underwent rhinoplasty and blepharoplasty, both performed by Dr. Mina Jahani an extraordinary and attentive professional.
The surgeries went smoothly.My mother is very happy with how she looks and feels. We are deeply grateful to Dr. Mina and the entire hospital team for their care and support.
We highly recommend Erdem Hospital.

13 June 2025
Unprompted review
Erdem Hospital logo

Reply from Erdem Hospital

Dear Elena Prodan,

Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.

We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.

The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.

With gratitude and best regards,
Patient Experience Department
Erdem Hospitals

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