ERIBÉ Knitwear Reviews 324

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, beautiful designs, and comfortable feel, often describing them as timeless and heirloom pieces. Many consumers appreciate the wide selection of styles, colors, and the overall craftsmanship of the knitwear. The ordering process is frequently highlighted as simple and the delivery service as remarkably fast, with many items arriving within days, even for international shipments. However, some customers also noted issues with product descriptions, specifically regarding material composition, with a few instances where items advertised as merino wool were labeled as lambswool upon arrival. There were also occasional concerns about the finishing of some garments, such as stitching quality and potential scorch marks, and a few people mentioned that the shape of their jumpers did not hold up over time.

What people talk about most

Product

People report positive experiences with product, praising the amazing designs, colors, and yarn quality, with... See more

Quality

Users describe positive interactions with quality. Many customers praise the unbelievable quality, amazing... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speedy and fast... See more

Order

Consumers find the ordering experience to be positive. Many reviewers praise the simplicity of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have 2 Eribe traditional fair isles already, one a short cardy and the other a short sweater. A new colorway in the short cardigan was so gorgeous I could not resist. These are timeless and possibly... See more

Company replied

Rated 5 out of 5 stars

This company creates eye catching sweaters that are great additions to your winter wardrobe. . Striking patterns in many styles to choose from. Best of all was contacting Brooke who was thoughtfu... See more

Company replied

Rated 5 out of 5 stars

The speed of delivery was fantastic - got my gorgeous new jumper within 48 hours of ordering.. and it's so lovely. The yarn is really soft and doesn't itch at all. The design is a bit quirky, which I... See more

Company replied

Rated 5 out of 5 stars

Having been to the shop and interacted with the staff, I can say that customer service is a priority for them. They are very helpful, and friendly. I recently treated myself to a new to-me sweater. It... See more

Company replied


Company details

  1. #3 of 4 best companies in Knitwear manufacturer

Written by the company

ERIBÉ Knitwear is an award-winning knitwear design house and manufacturer based in Melrose, Scotland. Established in 1986, we started out as a cottage industry and have since gone global with our innovative spins on traditional Scottish Fairisle knitwear. We love sustainability and champion natural yarns, quality craftsmanship, and eco-conscious living. Like a wonderful extended family, ERIBÉ is all about the people involved — our design and sales team, our hand-knitters, mills, suppliers, agents, buyers, and you, our brilliant customers. We value every single person involved in our story and love hearing from our customers — you’ve helped us develop a diverse range of knitwear suited to all body shapes, skin tones and cultures. Discover knitwear you’ll love right here!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

324 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great service

31 December 2024
ERIBÉ Knitwear logo

Reply from ERIBÉ Knitwear

Thank you! We're so glad you had a great experience with us! - Team ERIBÉ

Rated 5 out of 5 stars

Beautiful colours

Beautiful colours, quality product! Really like it!

31 December 2024
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Reply from ERIBÉ Knitwear

We're so happy you love the colours and quality! Thank you for your wonderful feedback! - Team ERIBÉ

Rated 5 out of 5 stars

High Quality Service…

I wanted to buy a sweater but was told on the web-site that the size was out of stock. I called to try to see if I could be told when it might become available. The person I spoke to, Fiona, was so very helpful-- went to see if it was possible there could still be a sweater available in the premises-- she found one, organised payment, arranged despatch that day, and two days later the parcel arrived-- Just wonderful service.

31 December 2024
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Reply from ERIBÉ Knitwear

Thank you so much for sharing your experience! We're thrilled Fiona could assist you and get that sweater to you so quickly. - Team ERIBÉ

Rated 5 out of 5 stars

Stunning Alpine Dress

Absolutely stunning knitted dress that is incredibly soft ,warm and lovely to wear. I bought a size medium as I didn’t want it too clingy and also worried it might shrink when washed. I am a standard size 10 and it is perfect with room to wear a blouse or long sleeve t.shirt underneath.The colours are a gorgeous vintage autumnal combination that work so beautifully together and I have had many compliments. The service was amazing well packaged and swiftly delivered to my doorstep with lots of communication along the way.

21 December 2024
Unprompted review
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Reply from ERIBÉ Knitwear

Thank you so much for your lovely review! We're thrilled you love the dress, its fit, and the colours. - Team ERIBÉ

Rated 2 out of 5 stars

I would love to review these items but…

I would love to review these items but am still waiting for delivery as UPS keep delaying my delivery, which considering I placed the order on 30/11, is a bit frustrating. It would have been quicker for me to travel to Scotland to collect them!
However, I have had several Eribe items over the last few years and although quite pricey, I absolutely love them.

12 December 2024
Unprompted review
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Reply from ERIBÉ Knitwear

Thank you so much for sharing your feedback, and we completely understand your frustration with the delay in delivery—waiting for your order longer than expected is certainly disappointing. We're truly sorry that UPS has caused this delay, and we appreciate your patience.

We're glad to hear that you've enjoyed your previous Eribe items! We take great pride in the quality of our products, and we’re sure your new items will be worth the wait.

Please don't hesitate to reach out to us directly if you'd like any assistance with tracking or further updates. We hope your items arrive soon, and we look forward to hearing your thoughts once they do.

Thanks again for being a loyal customer! - Team ERIBÉ

Rated 3 out of 5 stars

Could be better

The montrose blanket coat Scarlet is beautiful but way too thin to be called that. The pattern is way different to the online photos. So not corresponding to the online photos and description.
Delivery by DHL is a total drama

4 December 2024
Unprompted review
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Reply from ERIBÉ Knitwear

Thank you for your feedback! We're glad you like the design of the Scarlet blanket coat, though we're sorry to hear that the thickness and pattern didn’t meet your expectations. We’ll definitely take your comments on board for future improvements. We also apologize for any delivery issues with DHL and will pass that feedback along to ensure a smoother experience moving forward.

Best wishes,
Team ERIBÉ

Rated 5 out of 5 stars

Very Happy Customer

I have bought 3 jumpers and scarf over the last couple of years and love them all. I highly recommend. Well worth the money

27 November 2024
Unprompted review
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Reply from ERIBÉ Knitwear

Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying your jumpers and scarf. Your support means a lot to us, and we’re so happy you find them worth the investment. We truly appreciate your recommendation!

Warm regards,
Team ERIBÉ

Rated 5 out of 5 stars

Excellent service

Excellent service. Kept up to date with order. My first time ordering direct from the company. Previously bought from Judith Glue. I have only one slight comment regarding the ups delivery notifications - more for the company's attention- the parcel went from Melrose to Edinburgh to Preston before coming back to Scotland. Cardigan and jumper are gorgeous, warm, great quality and very well made. I was very lucky to get them at a reduced price. Just love the Eribe knitwear.

25 November 2024
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Reply from ERIBÉ Knitwear

Thank you for your wonderful review! We’re so happy to hear that you’re delighted with your cardigan and jumper and that you love the quality of our knitwear. We also appreciate your feedback regarding the UPS delivery notifications and will certainly pass it along to improve the delivery process. We’re glad you had a positive experience ordering directly from us and hope to continue providing you with beautiful knitwear in the future!

Best wishes,
Team ERIBÉ

Rated 5 out of 5 stars

Cardigan came quickly after ordering…

Cardigan came quickly after ordering it. Helpful to Track its journey. Once again Eribe excelled in the style and colours . Good to get a discount. Add it to my other ones .

25 November 2024
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Reply from ERIBÉ Knitwear

Thank you for your lovely review! We're so glad to hear that your cardigan arrived quickly and that you were able to track its journey. It’s great to know you’re happy with the style, colours. We're honoured that it’s now part of your growing ERIBÉ collection. We truly appreciate your continued support!

Warm regards,
Team ERIBÉ

Rated 5 out of 5 stars

Beautiful cardigan.

25 November 2024
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Reply from ERIBÉ Knitwear

Thank you for your kind words! We're so glad you love your cardigan. We hope it brings you warmth and style for years to come!

Best wishes,
Team ERIBÉ

Rated 5 out of 5 stars

The staff were extremely helpful at all…

The staff were extremely helpful at all times

25 November 2024
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Reply from ERIBÉ Knitwear

Thank you for your kind feedback! We're so pleased to hear that our team was able to assist you and provide a great experience. We truly appreciate your support and look forward to serving you again!

Best regards,
Team ERIBÉ

Rated 5 out of 5 stars

Beautiful sweater

Beautiful sweater. Good communication . Fast delivery.
Very satisfied.

25 November 2024
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Reply from ERIBÉ Knitwear

Thank you for your lovely review! We’re thrilled to hear that you’re happy with your sweater, and that you had a positive experience with our communication and delivery. We truly appreciate your support and are so glad you're satisfied!

Best wishes,
Team ERIBÉ

Rated 5 out of 5 stars

I just love this produkt

I just love this produkt, I have a lot of Eribe knit - the produkt where sent fast - but unfortunelle to expensiv, so I will bye this produkt in D.K in the future❤️🙏

7 November 2024
Unprompted review
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Reply from ERIBÉ Knitwear

Thank you so much for your wonderful feedback! We're thrilled to hear that you love the product and that it arrived quickly. We completely understand your thoughts on pricing, and we hope to continue providing you with great quality. If you choose to purchase locally in Denmark, we’re happy to share that we have some of our great retailers there as well! - Team ERIBÉ

Rated 5 out of 5 stars

Beautiful, sustainable, fast delivery

It's local, beautiful, sustainable, fast delivery to Europe and no hassle with customs.

29 October 2024
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Reply from ERIBÉ Knitwear

Thank you for your kind words! We're thrilled you love our beautiful, sustainable knitwear and appreciate the fast, hassle-free delivery! - Team ERIBÉ

Rated 5 out of 5 stars

Happy customer

I was delighted with my purchase . The quality was excellent the delivery was prompt. Thank you

29 October 2024
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Reply from ERIBÉ Knitwear

Thank you for your wonderful feedback! We're so glad to hear you're happy with the quality and prompt delivery. Thank you for your support! - Team ERIBÉ

Rated 5 out of 5 stars

The Goldilocks Jumper

At last - the Goldilocks jumper. The colours are gorgeous as always and the loose fit is just what I was looking for. The jumper is warm enough for autumn days and another layer could be added if the temperature drops.

28 October 2024
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Reply from ERIBÉ Knitwear

Thank you for your lovely feedback! We absolutely love that you called it the Goldilocks jumper – it's such a perfect fit! We're thrilled to hear the colours and fit are just what you were looking for. - Team ERIBÉ

Rated 5 out of 5 stars

Many people around me tell

Many people around me tell, don’t purchase via Internet !!! But it was a great expérience, I Ordered my cardigan and gloves a Friday afternoon and I received them in France on tuesday evening !!! And I am very happy for my articles.

28 October 2024
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Reply from ERIBÉ Knitwear

Thank you for sharing your experience! We're so happy to hear that your online shopping was a great experience and that your cardigan and gloves arrived so quickly in France. We’re thrilled you're happy with your purchase and appreciate your trust in us! - Team ERIBÉ

Rated 5 out of 5 stars

Thank you

Thank you, absolutely stylist sooooooooo warm sexy and you feel a million dollars in your beautiful cardigans. A very happy returning customer . Good value for money You get what you pay for. It’s amazing, THANK YOU TO YOU ALL.
I will be back Sue Britton 👍👍👍👍👍

29 October 2024
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Reply from ERIBÉ Knitwear

Thank you so much for your amazing feedback, Sue! We're thrilled to hear you're loving your cardigan and feeling fabulous in it. We're so grateful for your continued support and couldn't be happier to have you as a returning customer. - Team ERIBÉ

Rated 5 out of 5 stars

Great tank tops!!

Great tank tops - loving the Fairisle style.
Good quality.
It arrived in good order. Everybody is complimenting me on my new style.

29 October 2024
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Reply from ERIBÉ Knitwear

Thank you for your fantastic feedback! We're so glad you love the our Westray vest and that you're getting so many compliments! - Team ERIBÉ

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