ERIBÉ Knitwear Reviews 324

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, beautiful designs, and comfortable feel, often describing them as timeless and heirloom pieces. Many consumers appreciate the wide selection of styles, colors, and the overall craftsmanship of the knitwear. The ordering process is frequently highlighted as simple and the delivery service as remarkably fast, with many items arriving within days, even for international shipments. However, some customers also noted issues with product descriptions, specifically regarding material composition, with a few instances where items advertised as merino wool were labeled as lambswool upon arrival. There were also occasional concerns about the finishing of some garments, such as stitching quality and potential scorch marks, and a few people mentioned that the shape of their jumpers did not hold up over time.

What people talk about most

Product

People report positive experiences with product, praising the amazing designs, colors, and yarn quality, with... See more

Quality

Users describe positive interactions with quality. Many customers praise the unbelievable quality, amazing... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speedy and fast... See more

Order

Consumers find the ordering experience to be positive. Many reviewers praise the simplicity of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have 2 Eribe traditional fair isles already, one a short cardy and the other a short sweater. A new colorway in the short cardigan was so gorgeous I could not resist. These are timeless and possibly... See more

Company replied

Rated 5 out of 5 stars

This company creates eye catching sweaters that are great additions to your winter wardrobe. . Striking patterns in many styles to choose from. Best of all was contacting Brooke who was thoughtfu... See more

Company replied

Rated 5 out of 5 stars

The speed of delivery was fantastic - got my gorgeous new jumper within 48 hours of ordering.. and it's so lovely. The yarn is really soft and doesn't itch at all. The design is a bit quirky, which I... See more

Company replied

Rated 5 out of 5 stars

Having been to the shop and interacted with the staff, I can say that customer service is a priority for them. They are very helpful, and friendly. I recently treated myself to a new to-me sweater. It... See more

Company replied


Company details

  1. #3 of 4 best companies in Knitwear manufacturer

Written by the company

ERIBÉ Knitwear is an award-winning knitwear design house and manufacturer based in Melrose, Scotland. Established in 1986, we started out as a cottage industry and have since gone global with our innovative spins on traditional Scottish Fairisle knitwear. We love sustainability and champion natural yarns, quality craftsmanship, and eco-conscious living. Like a wonderful extended family, ERIBÉ is all about the people involved — our design and sales team, our hand-knitters, mills, suppliers, agents, buyers, and you, our brilliant customers. We value every single person involved in our story and love hearing from our customers — you’ve helped us develop a diverse range of knitwear suited to all body shapes, skin tones and cultures. Discover knitwear you’ll love right here!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

324 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I ordered the scarlet blanket jacket on…

I ordered the scarlet blanket jacket on Monday evening and it was delivered by Wednesday …it is glorious and I gather compliments when I wear it ..thank you ERIBE X

29 October 2024
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Reply from ERIBÉ Knitwear

Thank you for your kind words! We're delighted to hear you love your Montrose blanket coat and that it's getting so much attention. Scarlet is such an eye-catching colour! - Team ERIBÉ

Rated 5 out of 5 stars

I love Eribé

I love the quality, the colours and design of your clothes. They're so cozy!
And the shipment was fast and right

29 October 2024
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Reply from ERIBÉ Knitwear

Thank you so much for your lovely feedback! We're thrilled to hear you love the quality, colours, and design of our knitwear. We hope you love your new knitwear - Team ERIBÉ

Rated 5 out of 5 stars

Best colours of fairisle knitwear and…

Best colours of fairisle knitwear and wonderful quality especially the soft merino wool sweaters

25 October 2024
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Reply from ERIBÉ Knitwear

Thank you for your kind words! We're delighted you love the colours and quality of our Fairisle knitwear. Enjoy your new knitwear - Team ERIBÉ

Rated 5 out of 5 stars

Website had clear photos.

Website had clear photos.
Cardigan arrived within one week to Australia. 😀
Transport tracking was very helpful.
Love love my new cardigan.

25 October 2024
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Reply from ERIBÉ Knitwear

Thank you for your feedback! We're glad you found our website helpful and that your cardigan arrived quickly. Enjoy your new cardigan! 😊- Team ERIBÉ

Rated 5 out of 5 stars

Gold stars all round!

Eribe Knitwear couldn't have been more helpful and efficient. Their knitwear is second to none too! Gold starts all round.

25 October 2024
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Reply from ERIBÉ Knitwear

Thank you for the glowing review! We're thrilled to hear you found our team helpful and that you love our knitwear. Gold stars back at you! - Team ERIBÉ

Rated 5 out of 5 stars

beautiful sweater

beautiful sweater, top wool for softness and colors, perfect workmanship, I took the larger size for an oversized look... what can I say, I'm fully satisfied!

27 October 2024
Unprompted review
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Reply from ERIBÉ Knitwear

Thank you for your feedback! We're thrilled you love your beautiful sweater and its perfect oversized fit. Enjoy! - Team ERIBÉ

Rated 5 out of 5 stars

From start to finish this was a joyous…

From start to finish this was a joyous experience. Once I’d decided to commit to buying what I consider a very expensive item the process was flawless. I placed my order and within three days I was delivered of a beautiful Fairisle cardigan. After much deliberation I had decided upon size large and I’m pleased to say the cardigan is a perfect fit. I’m size 12 and 5’5’’ but like my clothes a little loose. The cardigan is beautifully made. I chose old rose in the end and I love it. The introductory 10% discount was a pleasant surprise. I’d like to say I’ll be back for another at some time, when I’ve saved up!

6 October 2024
Unprompted review
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Reply from ERIBÉ Knitwear

Thank you so much for sharing your experience! We're thrilled to hear you love the Fairisle cardigan and that the size and colour are perfect for you. Enjoy wearing the beautiful Old Rose Alpine, and we look forward to welcoming you back whenever you're ready for your next piece! - Team ERIBÉ

Rated 1 out of 5 stars

£180 for stobo reversible jumper

£180 for stobo reversible jumper. It is incredibly poor quality. You can see through it when it is hung. Thin poor quality wool. More Primark than £180. Very poor quality and looks cheap on. Better it were more expensive. This product is nasty.

16 October 2024
Unprompted review
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Reply from ERIBÉ Knitwear

Thank you for sharing your feedback, and I’m sorry to hear that the Stobo reversible jumper didn’t meet your expectations. We strive to maintain high standards of quality, and it’s clear we fell short in your case.

We take your comments about the fabric and overall feel of the jumper seriously, and we’ll be reviewing the product to ensure it aligns with the quality we aim to provide.

Please feel free to reach out to us at shop@eribe.com, and our team will be happy to assist you with a return or exchange. We truly value your feedback and would like the chance to make this right for you. - Team ERIBÉ

Rated 5 out of 5 stars

Very helpful customer service

Very helpful customer service . Lovely jumper - fit is perfect I’m a size 8-10 and small is great .

30 September 2024
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Reply from ERIBÉ Knitwear

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that the jumper fits you perfectly. We hope you enjoy wearing your new jumper! - Team ERIBÉ

Rated 5 out of 5 stars

Great product

Great product, great service, love that they focus on few products of quality instead of overwhelming customer with choices

3 October 2024
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Reply from ERIBÉ Knitwear

Thank you for your kind words! We're so glad you love our products and appreciate our focus on quality. Your support means a lot to us!
- Team ERIBÉ

Rated 5 out of 5 stars

A 5 star experience

From contacting the helpful and knowledgeable team, to a prompt, well packaged delivery, this was customer service at its best. The purchased item was beautiful - deep, rich colours and snuggly but smart design makes it a pleasure to wear and it has definitely earned its place in my 'collection' of winter woolies. Everyone needs at least one Eribé piece in their wardrobe - winter isn't winter without one!

2 October 2024
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Reply from ERIBÉ Knitwear

Thank you for such a lovely review! We're delighted that you had a 5-star experience with us and love your new piece. It's wonderful to hear it has found a special spot in your winter wardrobe! Your support truly makes our day. - Team ERIBÉ

Rated 5 out of 5 stars

Magnificent and Beautiful Jumpers...and more.

Excellent timely service. Quality products.wonderful patterns and colours . I'd love to buy lots of their jumpers. Haven't got around to scrutinising their other products. They will be great, I know.
I've had three jumpers now..the best and brightest for me was a yellow called piccalilli. I always get lots of positive and admiring comments. I always recommend looking at the Eribé website. You won't regret the investment.
Please Eribé, do some piccalilli jumpers and put a large one aside for me....I sadly shrank mine. Was obviously careless. Never again! Always read the care instructions....

( My name is now Teresa Anderson.)

2 October 2024
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Reply from ERIBÉ Knitwear

Thank you for your fantastic review! We're thrilled to hear how much you love our jumpers, especially the Piccalilli—it's such a cheerful colour! It means a lot to us that you recommend ERIBÉ, and we hope you enjoy exploring the rest of our collection when you get the chance. -Team ERIBÉ

Rated 5 out of 5 stars
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Reply from ERIBÉ Knitwear

Thank you for your positive feedback! We're glad to hear you’re satisfied with our product and delivery. Your support is greatly appreciated! - Team ERIBÉ

Rated 3 out of 5 stars

Drop in the quality but same price !

As ever the colours are glorious. However this jumper although sharing the high price tag of others in the Alpine range, is disappointingly thin and has a coarse/cheaper wool feel. It is also an unflattering boxy shape. I returned it.

1 October 2024
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Reply from ERIBÉ Knitwear

Thank you for your feedback! We're glad you love the colours, but we’re sorry to hear that the jumper didn't meet your expectations. Our Alpine Breeze is designed for a relaxed fit, featuring firmer ribbed cuffs. We understand that everyone has different preferences, and we appreciate your thoughts as they help us improve. If you have any questions or need assistance, please feel free to reach out. - Team ERIBÉ

Best regards,
Team ERIBÉ

Rated 5 out of 5 stars

Beautiful sweaters!

26 September 2024
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Reply from ERIBÉ Knitwear

Thank you for your lovely feedback! We're so glad you love our sweaters. If you need anything, feel free to reach out! - Team ERIBÉ Knitwear

Rated 5 out of 5 stars

Love my new Eribe jumper

Love my new Eribe jumper; vibrant colours and will be perfect to layer in the cold weather.

26 September 2024
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Reply from ERIBÉ Knitwear

Thank you for your wonderful review! We're thrilled to hear you love your new jumper and that the vibrant colours will keep you warm this winter. Happy layering! - Team ERIBÉ Knitwear

Rated 5 out of 5 stars

Swift delivery and wonderful quality…

Swift delivery and wonderful quality product.

30 August 2024
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Reply from ERIBÉ Knitwear

Thank you for your lovely feedback! We're delighted that your order arrived swiftly and that you're happy with the quality of our knitwear. We hope you enjoy wearing it for many seasons to come! -Team ERIBÉ

Rated 5 out of 5 stars

Adding to my Eribe collection with…

Adding to my Eribe collection with another beautiful cardigan.

Wish you didn’t use UPS though!

2 September 2024
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Reply from ERIBÉ Knitwear

Thank you for adding another piece to your ERIBÉ collection! We're so glad to hear you love your new cardigan. We appreciate your feedback on delivery and will certainly take it into consideration as we continue to improve our service. - Team ERIBÉ

Rated 5 out of 5 stars

I just LOVE this

I just LOVE this. It’s oh so soft, softer than cashmere but much warmer. And yummy design. I ordered it on Sunday and it arrived Tuesday morning! Tried it on and loved it so much I kept it on all day. My husband joked that I’d be wanting to sleep in it too! Can’t recommend the design I bought as I got the last one. Lucky me! But there are so many other delicious designs I’m already planning to buy a second one. Eribe has just become my No. 1 knitwear this year!

10 September 2024
Unprompted review
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Reply from ERIBÉ Knitwear


Thank you so much for your wonderful review! We're over the moon to hear how much you're loving your new knit! Knowing it's both softer and warmer than expected is music to our ears. It sounds like it’s already become a firm favourite—your husband's joke made us smile! We're thrilled to be your No.1 knitwear choice this year, and we can’t wait to see which design you pick next. - Team ERIBÉ

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