I love everything about my bag except right around the zipper area my dank still smells through.
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
This is the second time I purchased the Nano bag. First time I got a carabiner with my purchase. I didn't get a carabiner with this purchase. Lost a star for that.
Company replied
Im always satisfied with the product
Company replied
Nice case, Delivered 3 days late, I had left Monday for a week vacation,
Company replied
Company details
Written by the company
Inspired by Passion and Love Erozul was Founded in 2020 in California, We set out to create a better smell proof storage experience for the world!
Contact info
95368, Salida, United States
- info@erozul.com
- erozul.com
4.4
Excellent
375 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product Never Received
I ordered the product and it was never sent. I just refunded the money.
5 April 2026
Reply from Erozul
Hello,
Thank you for sharing your review, we apologize for this issue. It looks like we sold out of the bag and our system had a glitch, allowing it to still be sold. You should have received an email from our team informing you of this issue, please check your spam folder as the email may have been mistakenly moved there. I apologize for this inconvenience, please reach out to us at info@erozul.com and we can provide you with a discount code for a future purchase!
Corrective action
Corrected review. Customer Service did follow up with me and corrected my order. Great quality products at competitive price for comparable features and materials.
28 March 2026
Reply from Erozul
I sincerely apologize for the delay in response, we had an issue with our email service which has since been resolved. I have just reached out to you via email, and we will be expediting the sling bag out to you - you can keep the incorrect bag that was sent as our apology for the inconvenience. We appreciate your business and apologize for the delay!
A great product designed to keep items…
A great product designed to keep items discreet. High quality.
29 March 2026
Reply from Erozul
Thank you for sharing your review, we're pleased to hear you are enjoying your new Erozul gear!
Reply from Erozul
Thank you for shopping with us, we appreciate your business!
The jars are not smell proof
The jars are not smell proof. I purchased them because I was looking for smell proof jars.
18 March 2026
Reply from Erozul
Thank you for sharing your review. When the lid is seated properly, there should be no odor escaping from the jar. Ensure that the lid is threaded correctly and if you still have smell escaping, please reach out to us at info@erozul.com and we will be happy to assist further!
They get it
Erizol gets it. Fast shipping, minimal packaging, low prices, quality products, good communication, easy ordering. Did I forget anything? Great company. Thanks.
23 March 2026
Reply from Erozul
Thank you so much for sharing your review, we appreciate your business!
It's perfect for my needs
It's perfect for my needs. However, I received a sealed envelope (I believe it should have contained a key) that was empty. I would appreciate it it you could Mail (whatever the content should have been) at your convenience.
21 February 2026
Reply from Erozul
Thank you for sharing your review! I believe the envelope you're mentioning was likely one of our free gifts - the mylar bag. We don't include a key with the TSA Approved locks, those are specifically for TSA agents use. If you have any questions please reach out to us at info@erozul.com and a representative will be happy to assist!
Simply th best sling bag I have ever…
Simply th best sling bag I have ever seen. I use it for my iPad and other misc. items. Absolutely love it.
10 February 2026
Reply from Erozul
Thanks so much for sharing your review, we're happy to hear you're enjoying your new Erozul bag!
I love this back it's the third one I…
I love this back it's the third one I have ordered.
21 January 2026
Reply from Erozul
Thank you for shopping with us, we are happy to hear you love your Erozul bags!
Truly a quality product
Truly a quality product, wish it was 2” wider so I could fit my iPad Pro in it, but they make wonderful gifts for light travelers.
17 January 2026
Reply from Erozul
We appreciate you sharing your review and we will take your suggestion into consideration! Thank you for shopping with us
I love this bag it perfect starting…
I love this bag it perfect starting with quality and all
15 January 2026
Reply from Erozul
Thank you so much for sharing your review, we hope you love your new Erozul gear!
Reply from Erozul
We appreciate you sharing your review and we hope you love your new Erozul gear!
Great product!! Highly recommended!!!
Great product. High quality. Highly recommend!! :)
8 January 2026
Reply from Erozul
Thank you so much for sharing your review, we hope you enjoy your Erozul gear!
10/10 product was true to its words
10/10 product was true to its words, smell proof and came on time and just amazing
11 January 2026
Reply from Erozul
Thanks so much for sharing your review, we appreciate your business!
Arrived perfectly packaged.
4 January 2026
Reply from Erozul
Thank you for shopping with us, we appreciate your business!
PROCESS MY RETURN PLEASE
I want to return the item the zipper does not work and no one has responded. RETURN PLEASE
1 January 2026
Reply from Erozul
Hi Liz,
I see in our system that your return has been processed and a return label was emailed to you. Please reach out if you require further assistance and we will be happy to help!
Hidden smell proof Gem
Awesome merch, great quality, affordable. 2nd purchase of the same item. Both were gifts for someone else.
1 December 2025
Reply from Erozul
Thank you for sharing your review, we appreciate your business!
Reply from Erozul
Thank you for sharing your review, we appreciate your business!
Reply from Erozul
Thank you for shopping with us, we appreciate your business!
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