es.hudsonreed.com Reviews 

5,914
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

No proper packaging, there for panels were bent, the holes of the radiator had not cups on to prevent stuff getting inside . For the price I am very disappointed

Company replied

Rated 5 out of 5 stars

quick delivery. I made a mistake ordering and got credited without a problem. Hudson reed sent the coreect product fast. Good pricing

Company replied

Rated 5 out of 5 stars

We have bought twice from this business we are based in Spain. Excellent communication very good customer service when we had delivery issues ( not the fault of Hudson Reed) the problem was sorted ve... See more

Company replied

Rated 5 out of 5 stars

Julian was fabulous he replied immediately and resolved my issues. Because of him I will recommend Hudson Reed and will purchase again for sure. Very good quality

Company replied

Company details

  1. Bathroom Renovator
  2. Heating service
  3. Interior designer
  4. Plumber

Written by the company

En Hudson Reed, entendemos que crear el baño de sus sueños puede ser un reto y por ello ofrecemos una excelente gama de productos que complementarán cualquier cuarto de baño, cocina o espacio, ya haya sido decorado en estilo tradicional o contemporáneo. Cada producto ha sido fabricado con materiales de alta calidad para asegurarle una instalación rápida, simple y un producto duradero que creará un look elegante. Ahora es posible crear el cuarto de baño de sus sueños a un precio muy asequible. Hudson Reed ofrece a sus clientes una garantía de la devolución del dinero, servicio de entrega profesional y fiable. Nuestro experto y amable servicio de atención al cliente estará encantado de asistirle en caso de cualquier duda o cuestión.

es.hudsonreed.com

Written by the company

Lujo para todos a precios muy asequibles. Envío gratuito para cualquier pedido que supere los 400€.
Ofrecemos garantías de entre 3, 5, 10 y 20 años en toda nuestra gama de productos. Nuestros productos han sido fabricados con materiales de la más alta calidad para crear un ambiente lujoso muy práctico. Ofrecemos envío gratuito para pedidos superiores a 500€ y gastos de envío de 24,95€ para pedidos inferiores a 500€

Garantías de entre 3, 5, 10 y 20 años en toda nuestra gama de productos.

Entregas de 3 a 10 días laborables.

Con Hudson Reed puede conseguir el baño de sus sueños independientemente de si prefiere un estilo clásico o moderno. Hudson Reed le ofrece una extensiva gama de productos de la más alta calidad disponibles a precios muy asequibles. Nuestra colección incluye: muebles de baño, grifería de baño y cocina, duchas expuestas y empotrables, calefacción e iluminación para todo el hogar.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6k reviews

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4.5

All reviews

(5,914)

493 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend!!

The ordering process was very easy and helpful. We have received the product in 48 hours ( in Spain), so we would definitely recommend Hudson Reed.

8 February 2019
Unprompted review
Rated 4 out of 5 stars

Delivery and small damage

For some reason the delivery didn't take place as planned. I was claimed not to be available at my apartment, which might be the case, but surely nobody tried to call my mobile (norwegian cell phone).
However, pick-up at DHL in Malaga went smooth.

The radiator had a small dent on one of the vertical sides, but I decided it was too much hazzle to start returning it, getting a new one etc. Packing was a bit substandard as I judge it. Just some plastic with bubble plast in the ends. The damage was on the area with only plastic wrapping.

11 October 2018
Unprompted review
Rated 1 out of 5 stars

Not meeting expectations

Not meeting expectations. Ordered online and expected to receive what I bought in my home and it was only delivered to the front door of the building, not delivered to my flat on the 5th floor as expected

11 April 2018
Unprompted review
es.hudsonreed.com logo

Reply from es.hudsonreed.com

Good afternoon,

Thanks for your review.
As confirmed during our telephone conversation, when placing an order you agree to our terms and conditions which state that all of our deliveries are kerbside deliveries and therefore cannot be delivered to the flats.

Please accept our sincere apologies for the inconvenience caused.

Kind regards

Hudson Reed

Rated 5 out of 5 stars

Very Happy Customer

Very happy with the product and service. Arrived quickly and there were no problems with it. I would recommend this company to my friends.

20 February 2018
Unprompted review
Rated 5 out of 5 stars

One of the best service offered at best …

One of the best service offered at best price putting to shame other UK Companies that are offering the same product at ten times the price.

Was personally attended over the telephone when calling from Barcelona by Nadia from your sales department, they even called me back to comment on my emails.

A great Company.

Best,

John

22 January 2018
Unprompted review
Rated 3 out of 5 stars

Hudson Reed are great, their logistics company is truly awful

Whilst the staff at Hudson Reed were wonderfully helpful, and the products delivered were exactly as advertised, the products took longer than expected to be delivered, and the tracking number provided did not work on the delivery companies website.

I ended up playing telephone ping-pong with the delivery company to track down the delivery.

My issues are not with Hudson Reed, but rather the logistics company they used, which were truly awful to deal with.

21 November 2017
Unprompted review
es.hudsonreed.com logo

Reply from es.hudsonreed.com

Good afternoon,

We are really sorry for the inconvenience this may have caused you.
During our telephone conversation we informed you that all deliveries are made within 3-5 working days and can see that your delivery was made within this time frame.
I am extremely sorry that you were unable to track your order and had to call various depots in order to get the tracking information, in future orders we would advise you to contact us directly so that we can contact the carriers on your behalf or provide you with a tracking number (if available).

Once again, apologies for the inconvenience caused.

Kindest regards

Hudson Reed

Rated 4 out of 5 stars

Very good service and attention to …

Very good service and attention to customer care. Nadia in particular was very helpful.
We made quite a large order and 2 small pieces had minor markings/defects - Hudson reed was more than happy to replace both items for us. The only reason I havn´t awarded 5 stars is because one of the items was out of stock so could only be replaced with a similar alternative. However that said, they kindly refunded us 50 € for the inconvenience and we kept the piece with the minor defect.
Overall very happy, and I need to make another order which I will do this week.

17 November 2017
Unprompted review

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