I have never recieved my package. When I track it, it says it is still in France. I have sent mails on several places and tried to find customer servuce place but couln't find it. It is payed in advan... See more
Company replied
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I have never recieved my package. When I track it, it says it is still in France. I have sent mails on several places and tried to find customer servuce place but couln't find it. It is payed in advan... See more
Company replied
I love this shop and literally every single thing I have bought has received comments such as "I love your - , where's it from?". I received one thing that was to loose and it was returned without pro... See more
I once had a similar pair of boots which lasted years, I repaired them twice because I loved them so much but alas there came a time when I had to throw them out. I have spent over 6 YEARS trying to f... See more
I really love Yggdrasil clothing, from toonzshop. Im only not giving 5 stars because there was a place to write a coment when I was ordering the clothes and I asked there if a T-shirt could be "not cu... See more
¡ Bienvenidos al universo atípico de Toonzshop, una tienda ideada y creada por aficionados del mundo alternativo ! Aquí pueden encontrar ropas originales con diseños fuera de lo común. Siguiendo una ética de comercio responsable, Toonzshop reune a creadores y marcas independientes que proponen ropas artesanales de diferentes estilos : Bohemio y Mágico, a veces incluso Medieval, Steampunk o Rock-Goth, sin olvidar, por supuesto, la inspiración Psytrance.
45 Route de la Cassette, 86000, Poitiers, France
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I once had a similar pair of boots which lasted years, I repaired them twice because I loved them so much but alas there came a time when I had to throw them out. I have spent over 6 YEARS trying to find a similar boot so when I saw these on Instagram I jumped on them and my god they are my favourite pair of shoes. I love them and they will probably be my go-to pair to buy every time I need them. They are not heavy, the right cut about mid-leg and feel great.
I love the items. I bought two Ysis sweaters and a hat. They are made in good quality fabric and they fit great. I normally get and M for shirts and that size suited me perfectly. If you want it to look a bit looser and longer you can buy the L size.
Colors are beautiful and as shown on the webpage.
Prices are high if redoing your closet is sth you'd like to do (they're for me at least xD) but you still can get some stuff once in a while.
I do love this shop.
I have bought several things from them over the last 3 years. Everything arrived on time and as described, including my most recent order a few weeks ago.
My boots never arrived.
I want a full redound
Please contact me.

Reply from Toonzshop ES
Gorgeous clothes, very good quality, and fast shipping. I´ve bought many times and never disappointed. I highly recommend it.
The tracking page was in French which is fine. I tried to translate it but it did not make sense to me so I contacted supported which just asked me to be patient as the package is still on its way. I would suggest to inform the client that we will actually receive an email when the package is ready to be picked up.

Reply from Toonzshop ES
The shop is amazing, I really like the clothes and the quality is excepcional.
They do answer quick if you have questions but, keep in mind that the delivery is with normal post, which depending how it works in your country (in general, not due to the pandemic), means that it can take almost up to a MONTH till your items arrive. Taking into account that you pay around 11eu for it, you do expect to be able to get it sooner. It would be nice to have the option of paying for a private delivery like UPS or similar, at least you ensure a fast delivery, specially if you order a gift.
Also, with al the taxes and stuff, think it twice, because the prices get increased a lot
*edit to answer toonzshop reply*
In my review I just wanted to warn people that their normal post delivery in their country might take a while.I am just pointing it out, because when you order the colissimo delivery, if you are not from France you might think that is some sort of ups service, and it can be misleading.
In bulgaria normal post service is awful and slow in general, not due to the pandemic (I have barely noticed any change since the pandemic). Indeed packages get delayed inside the country all the time.
And about the "taxes and stuff" I mean that all the prices are shown without vat (yes, is written that they are with no vat) and the real price only appears at the checkout. I just think that is a shady marketing strategy to bomb you with the real price once you have decided to purchase. But again, my opinion.
Anyway, it wasn't a complaint, it was just something I thought it could be improved which is what this reviews are for.
The products are good quality (already rated it with 5stars, don't worry) , but the service could use some upgrades.
Cheers.

Reply from Toonzshop ES
I have bought a few times in this store and in general I have always been satisfied. It is a different brand and I love its style. I highly recommend it!
My order arrived on time, in good condition. It was for a gift and the owner loves it!
Clothes are nice and as expected, it came very quickly and without issues.
The colour of a couple of garments were a bit different from the pictures but otherwise all lovely!
I still havent recieved my refound after sending back the leggings

Reply from Toonzshop ES
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