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See what reviewers are saying

Rated 5 out of 5 stars

Had a few problems with postage to Portugal e salon team quickly reacted and sorted the problem out The helpful advice was very helpful 5 star plus

Rated 5 out of 5 stars

Great products, fantastic offers, complete with Step by Step Instructions, what more could a girl ask and the cost is much lower that going the hair dressers. The colour match works great and c... See more

Rated 5 out of 5 stars

My recent order seemed like a new formula. eSalon is always an excellent color treatment, however, the very strong ammonia-like smell is overwhelming at times. Especially when one should fill the b... See more

Rated 5 out of 5 stars

Coming up to #4 order. Absolutely superb. Colourist worked so well to adjust colour and it actually lasts longer than a salon colour. Great grey coverage. So easy adjust colour and shipping freq... See more

Company details

  1. Beauty & Well-being

Written by the company

At eSalon, we believe that you should never have to fit in a box—so we made a box that fits you. Led by a team of real-life colourists at our Los Angeles Headquarters and UK facility, our award-winning custom hair colour takes into account your unique needs to create your colour, your way. Similar to the salon experience, each bottle of hair colour starts with a consultation. By taking our quiz, our licensed colourists get to know you and your colour goals before crafting a completely customised hair dye, made-to-order just for you. From the name on the bottle to the personalised instructions, we’re revolutionising at-home hair colour and taking things to the next level by giving you access to a personal colourist at every step along your colour journey. Whether you want to adjust your shade (our patented customisation technology can adjust your hair colour down to a ¼ of a shade) or want to learn how to get the best grey hair coverage, our professional colourists are here to help. It’s this attention to detail that has allowed us to win seven Allure Best of Beauty Awards and three Readers' Choice Awards to date. Over our 10 years of experience, we’ve also been able to craft 310,000+ unique, salon-quality hair colours and shipped over 12.2 million orders to clients across North America, the UK, EU, New Zealand, and Australia. In addition to our custom Colour Set, we offer professional-grade hair care (like shampoos, conditioners, stylers, and hair masks), salon-inspired tools (like application brushes and capes), and innovative colour care (like toning treatments and at-home highlighting kits). Connect with a colourist today and start crafting your unique shade.


Contact info

  • 1910 E. Maple Avenue, 90245, El Segundo, United States

  • esalon.eu.com

4.3

Excellent

TrustScore 4.5 out of 5

211 reviews

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Rated 1 out of 5 stars

Colour washed out in a week

Colour washed out in a week. I have told z
e Salon, no response. Do fot me never again.

22 April 2020
Unprompted review
eSalon logo

Reply from eSalon

Margot - Thank you for your feedback. We are so sorry to hear our color did not meet your expectations. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please contact help@esalon.com for further assistance, we will definitely be able to help you from there.

Rated 1 out of 5 stars

Since I have not got the delivery yet

Since I have not got the delivery yet, and have got a minimum of information about it I am not satisfied so far.

22 April 2020
Unprompted review
eSalon logo

Reply from eSalon

Karin Gällmo Fd Svensson - Thank you for your comment. We are sorry to hear that your eSalon order has not arrived yet. Please contact help@esalon.com for further assistance, we are always happy to help!

Rated 5 out of 5 stars

I've been using eSalon for a few years…

I've been using eSalon for a few years now, since I found that going to the hairdresser was becoming too expensive and time consuming for me to keep my colour. I tried a few different colour mixes until the perfect one came along and I am now totally relaxed about my hair. I know that my colour will arrive on time so that I can apply it just when I need it and have no worries about timings any more. And the price is just right too!

22 April 2020
Unprompted review
Rated 5 out of 5 stars

Super happy

I have been very dissatesfied with my hairdresser, who in other ways is amazing but when it comes to getting rid of my gray hair I was not happy. I felt I had nothing to loose and truyed e-saloon.The result was perfect. No gray hair and a lovely color. I am only a it worried about the environmental effects of my vanity. I thourouly checked and E-saloon do not test on animals which was super important too me.

22 April 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful shade

Beautiful shade, shining hair. Very pleasantly surprised by my experience. Generally, store bought color was tricky. As soon as I found the shade I liked - it would soon disappear. eSalon continues to make my shade for consistent results.

22 April 2020
Unprompted review
Rated 5 out of 5 stars

Great quality

I love the quality of the E Salon hair colour and support products but the team are exemplary. Nothing is too difficult and queries are answered quickly and efficiently. A really excellent service and my hair is in great condition.

22 April 2020
Unprompted review
Rated 5 out of 5 stars

Dependent on eSalon !

I am very pleased with the products received from you. Hair dye, apart from being super good, gave me addiction ;)
Since I am your client, I have changed many colors and shades, but nothing has damaged my hair, on the contrary, many of the products suggested by your specialist, and used by me, have strengthened and revitalized my hair.

22 April 2020
Unprompted review
Rated 5 out of 5 stars

I wanted to stop the delivery as it's…

I wanted to stop the delivery as it's double the costs of the hair color I used to buy in the drugstore. But then a colleague told me how beautiful my color was, looking so natural and the hair so shiny that she had been looking at me all day long again and again. I recommended eSalon and decided to keep the abo.

22 April 2020
Unprompted review
Rated 5 out of 5 stars

Perfect !!

I have my color now since more than 4 years!
The first time it was really like a journey to a new land! Will it be the right color? What about my hair condition? And now? Obama so happy with my color! I am 54 and my changed the last years! My color changed with me! This is perfect for me! For me the absolute perfekt challenge!!!

22 April 2020
Unprompted review
Rated 4 out of 5 stars

General comments

I am very satisfied with the color quality. It is easy to apply and easy to modify should I care to. Quick response to problems. Keep up the good work.

22 April 2020
Unprompted review
Rated 5 out of 5 stars

Amazing products, amazing service!

I've been using eSalon for quite a while now (I think 2-3 years at least!) and they've been nothing but kind, responsive and all around amazing! I've tweaked my colour a few times and even completely switched to a different colour at some point and they've always taken their time to adjust things and make sure it was perfect, and also explained what the 'risks' were of switching colours in case I ever wanted to switch back and how that would go if I wanted to do so. Their kits are fun, easy to use and I don't feel like my hair gets damaged at all. Their hair care is also amazing, if I had the money I'd get their masks with every purchase! The colour also lasts very well and looks amazing, I always get compliments about my hair and especially when I've just done my roots. It looks super natural especially now that I've added the highlighting kit! 10/10 can not recommend enough!

22 April 2020
Unprompted review
Rated 4 out of 5 stars

Love my color

I was a little septic on using this colour/products, but i decided to move forward with it, and i'm glad i did it.
The kit have all we need to accomplish a very beauriful couloured hair. The color is exactely as i expected, my hair looks very beautiful. I loved it.

22 April 2020
Unprompted review
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