eShop Pharmacy Reviews 

84
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is the best online pharmacy I've used so far. Ordering and dispatch are very quick. They send you a reminder when your meds are due. I had next day delivery. Didn't pay extra just fast and effici... See more

Rated 5 out of 5 stars

Easily 5 starts. Excellent service and friendly consultations when you need advice quick dispensing of medications and posting to your door first class recorded delivered by 1 p.m.

Rated 5 out of 5 stars

Great products and very reliable delivery. What you see is what you get without any hidden fees etc. overall great service with no complaints. Lovely customer service too

Rated 5 out of 5 stars

An amazing service, real care taken to make sure I got the right medication for my needs and that I understood what I was ordering. Definitely a responsible and ethical prescriber.

Company details

  1. Pharmacy

Written by the company

We offer a convenient and safe way for patients to get medicines for a range of treatments all delivered discreetly to any UK address from our Macclesfield based Pharmacy.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(84)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Delivery to wrong address

Delivery to wrong address , but good thing sent out next day

10 August 2023
eShop Pharmacy logo

Reply from eShop Pharmacy

We are very sorry it was delivered to the wrong address. We have contacted you direct to resolve this

Rated 5 out of 5 stars

Prescription Review

Prescription arrived very promptly, was well packaged and reasonably priced. Would definitely recommend.

15 June 2023
eShop Pharmacy logo

Reply from eShop Pharmacy

Thank you for reviewing us. We are very pleased you are happy with the service

Rated 5 out of 5 stars

Very professional and friendly staff

Very professional and friendly staff, help with purchase and great effort during delivery.

29 May 2023
eShop Pharmacy logo

Reply from eShop Pharmacy

Hi Sava, Thank you for reviewing us. We are very pleased you are happy with the service

Rated 1 out of 5 stars
eShop Pharmacy logo

Reply from eShop Pharmacy

Dear Tashania,

You placed an order on Sunday 28 May. We actually processed your order the same day and delivered it personally to Royal Mail's sorting office. As Monday was a bank holiday and Royal Mail doesn't process orders on bank holidays, your order was processed by Royal Mail on Tuesday 30 May and it was delivered at 9:21am the very next day (Wed 31 May), so it was delivered in less than 24 working hours. We are sorry you felt this sending time was terrible. We do feel we did everything to ensure your order was delivered as quickly as possible, particularly over the bank holiday weekend, but please let us know how we can improve?

We would be grateful if you could consider logging into your Trustpilot account and kindly update your review in line with the service we have provided. We appreciate your business and if you ever have any problems simply contact us and we will resolve them immediately. Our reputation is very important to us as I'm sure you will appreciate.

Kind Regards

eShop Pharmacy Team

Rated 5 out of 5 stars

Next day delivery

Next day delivery, courteous customer care when more information required prior to dispensing

16 May 2023
eShop Pharmacy logo

Reply from eShop Pharmacy

Thank you for reviewing us. We are very pleased you are happy with the service

Rated 5 out of 5 stars

Highly recommend!

Easy ordering, quick delivery, quality product as well as fantastic customer service! Would highly recommend

4 February 2023
Unprompted review
Rated 5 out of 5 stars

My experience was amazing

My experience was amazing. I was dealt with professionally all around and they couldn't do enough for me. The service was excellent and I would highly recommend them

30 January 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look