eShores Reviews 791

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly approach, making the booking process smooth and enjoyable. Many highlight the exceptional service, noting that everything from flights, hotels, and transfers to complex itineraries is perfectly arranged and goes smoothly. Reviewers appreciate the tailor-made holidays, with staff providing excellent advice, selecting ideal locations, and ensuring all arrangements are seamless, even during unforeseen circumstances. However, some customers were dissatisfied with the service, citing a lack of communication and effort when inquiring about new trips, which led them to book with other companies.

What people talk about most

Holidays

Customers had positive experiences with holidays, with many reviewers expressing satisfaction with the... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction with the overall... See more

Location

Reviewers mention positive feedback about location, consistently praising the selection and positioning of... See more

Booking process

Reviewers highlight positive aspects of the booking process, often praising the ease and smoothness it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well eShores have done it again. Our second time booking with them and yet another outstanding holiday Travelling through China via the bullet train then onto Hong Kong Hotels perfect, b... See more

Company replied

Rated 5 out of 5 stars

Just back from the most fantastic 2 weeks in Costa Rica arranged by Andy. Caribbean side, low highlands, mountains, surf town on the Pacific and then Drake Bay on the Osa peninsular which is one of th... See more

Company replied

Rated 5 out of 5 stars

We had a great time exploring three beautiful cities, Budapest, Vienna and Prague, partly due to the locations and quality of Eshores selected hotels. We did not waste a minute, resulting in being abl... See more

Company replied

Rated 5 out of 5 stars

I have Just got back from a 15night holiday to Thailand booked by Andy. 6 ladies of a certain age & we had a fabulous time. At the booking stage nothing was too much trouble, Andy was extremely patien... See more

Company replied


Company details

  1. Travel & Vacation

Information provided by various external sources

eShores specialise in luxury tailor-made and multi centre holidays. Any destination and itinerary possible - best prices guaranteed!


Contact info

  • Manchester Road 818, OL11 3AW, Rochdale, United Kingdom

  • eshores.co.uk

5.0

Excellent

TrustScore 5 out of 5

791 reviews

5-star
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No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Egypt History and Culture

Thank you Andy and the eShore team for another well organised holiday. This time it was a 4 centre trip to Egypt. 2nights in Hurgarda, 3 nights in Cairo,7nights Nile Cruise, and 5 Nights un El Gouna.
This was a well structured trip with plenty of time to visit so many of the historic sites and a Red Sea resort to finish the holiday.

27 February 2026
Unprompted review
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Reply from eShores

Thank you for your review. We're pleased you had a great time in Egypt and were happy with the work Andy did. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Great holiday to Vietnam

We had a lovely holiday to Vietnam. Great service. Despite problems in the Middle East resulting in our return flight being cancelled, Andy managed to secure us an alternative flight back just 2 days later. We will use e-shores again.

27 February 2026
Unprompted review
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Reply from eShores

Hi Lorne, thank you for your review. We're pleased you had a great time in Vietnam, and Andy was able to assist with the Middle East issues. We look forward to helping with your next holiday. The eShores Team

Rated 5 out of 5 stars

4 weeks in South East Asia

We had a great trip around South East Asia (Singapore, Cambodia, Vietnam and Thailand). Everything worked smoothly from initial talks and planning all the way through to the flights and transfers.

Would definitely recommend eShores and in particular Andy was great at organising everything and making it perfect.

3 February 2026
Unprompted review
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Reply from eShores

Thanks for your review Jack. We're pleased you were happy with the work Andy did and had a great time in SE Asia. The eShores Team

Rated 5 out of 5 stars

Anna at shores put together a fantastic…

Anna at shores put together a fantastic trip for us to st lucia and grenada for 12 nights. Everything went like clockwork, the resorts were first class, we had a brilliant time. She listened to what we wanted and changed what didn't. Fully intend to use eshores again.

9 March 2026
Unprompted review
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Reply from eShores

Hi Julia, thank you for your review and kind words about Anna... we're pleased you had such a great time exploring the Caribbean. The eShores Team

Rated 5 out of 5 stars

Thanks Chris

We have just returned from what was originally to be a 3 week trip to various destinations in Thailand. Unfortunately we were caught up in the Middle East crisis resulting in our flight home being cancelled and we had to stay another 2 weeks. Chris was our rock, our go-to and our security blanket! He dealt with all our cancellations and re-bookings and answered our numerous telephone calls with patience, understanding and professionalism. Thank you so much from Moira and Jim

15 February 2026
Unprompted review
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Reply from eShores

Hi Moira and Jim, thank you for your lovely review, we're pleased to hear Chris was able to reassure you and take care of everything to get you home during the conflict. The eShores Team

Rated 5 out of 5 stars

Vietnam Trip

Our trip to Vietnam arranged by Chris was excellent, from the original planning all the way through to the trip. Chris gave us some excellent information and support prior to the trip of places to go and things to do. Whilst away everything ran very smoothly with all the transfers and trips perfectly organised 😀 thank you

7 March 2026
Unprompted review
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Reply from eShores

Hi Elaine, thank you for your review. We're pleased you were so happy with what Chris did and that you had a great time in Vietnam. We hope we can help with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

We booked a malaysia and borneo tour…

We booked a malaysia and borneo tour with EShores. The holiday was amazing all the flights and transfers worked well and the hotels were great.We had our own guide for the borneo tour and turtle island who had incredible knowledge and was a great guide we finished our holiday in Singapore which coincided with the UAE conflict. It was here that Chris at E Shores was amazing our Quatar flights were cancelled 3 times and through a period of uncertainty Chris was the calm voice on the phone. We were re booked on different flights at no extra cost and Chris even suggested we leave singapore as it was so expensive. We ended up going to Phurket for an extra 11 days due to flight problems Chris helped with hotels and even gave us 3 nights free. The customer care we received i think was second to non and we had a great holiday in Thailand a place we never thought we would visit. Chris just got us and our vibe and i would heartily recommend and use Chris at E Shores again thank you

16 February 2026
Unprompted review
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Reply from eShores

Hi Barbara, thank you for your kind review and sharing your experience. We're pleased to hear you had a great time in Malaysia and how happy you were with the service provided by Chris, and the support he provided whilst you were delayed coming home. We hope we can help with you next holiday. The eShores Team

Rated 5 out of 5 stars

3rd holiday booked

Just booked by third holiday with eshores. Always a personal service from a friendly knowledgeable team. My first 2 holidays with Laura which were fantastic and this time with Anna. Nothing to much trouble. It makes booking a holiday so easy when you need something that can't be booked as a standard package holiday. It's too daunting trying to book interconnecting flights, ferries,transfers. And hotels. They do it with ease.
They will always be my first choice.
Happy Holidays!

23 March 2026
Unprompted review
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Reply from eShores

Hi Lance, thanks for your review and your kind words about your experience booking with us. We're pleased to hear you found Laura and Anna so helpful, and that you've had such great trips with us. We'll look forward to helping you with many more adventure. The eShores Team

Rated 5 out of 5 stars

Singapore & Bali & Thailand

Andy at Eshores has been fantastic. I came across eshore online and once Andy had spoke to me, he was very supportive and gave me loads of information. All the bookings and hotels andy found has been perfect, I couldnt fault them at all. Very good service from Andy and I am happy to say he has now planned my 3rd holiday when I normally do them myself. Thank you so much for all you have done

6 March 2026
Unprompted review
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Reply from eShores

Hi Rosie, thank you for your kind review. We're pleased to hear you found Andy so helpful and that you have had 3 great trips with us. We'll look forward to helping you with holiday number 4. Thanks again, the eShores Team

Rated 5 out of 5 stars

Pamela and Simon Radley’s trip to Singapore and Thailand

Thanks to Chris for arranging our fabulous holiday. Everything went really smoothly and the transfers were totally stress free. All the hotels advised and booked for us were perfect.
Thank you also for the pre holiday advice and information. We will definitely contact you again in the future.

18 February 2026
Unprompted review
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Reply from eShores

Hi Simon, thank you for your review, we're pleased to hear Chris arranged such a great holiday. We will look forward to helping with your next adventure. The eShores Team

Rated 5 out of 5 stars

Fabulous holiday and fantastic service

Nick at eShores organised every aspect of our trip to Thailand and Hong Kong. All flights, hotels and transfers were booked and we couldn't fault any of it as it all went so smoothly. The conflict in the middle East started whilst we were away and after some discussion with Nick, we were booked on alternative flights, our additional accommodation was arranged in the same hotel without us needing to worry. We had two extra nights in Hong Kong but could relax knowing that everything had been dealt with. We cannot praise eShores enough, especially Nick, and would recommend anyone thinking of travelling abroad to use their services.

12 March 2026
Unprompted review
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Reply from eShores

Hi Ian, thank you for your kind review. We're pleased you had a great time, and we were able to assist and reassure you, when you were effected by the issues in the Middle East. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Thailand trip

Andy worked hard to create a perfect itinerary for us. The flights, transfers and hotels were absolutely spot on.

28 February 2026
Unprompted review
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Reply from eShores

Hi Hannah, thank you for your review. We're pleased you were happy wit everything Andy did. The eShores Team

Rated 5 out of 5 stars

Fabulous holiday

We had an amazing holiday, thanks to Andy at EShores for putting it all together for us , we have used this company before and they are just great , the holiday went so smoothly, with not one hiccup at all , we wouldn’t use anyone else

22 February 2026
Unprompted review
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Reply from eShores

Hi Linda, thank you for kind review. We're pleased to hear Andy was able to assist in arranging a great holiday, and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Chris helped us build the perfect trip :)

Chris helped us build the perfect holiday for our little family! His advice was so accurate, especially with me being apprehensive travelling long haul with an 18month old. We did Singapore, and Chiang Mai and Khao Lak in Thailand - the flights and transfers were so smooth, and all recommended accommodations were great too. We booked our honeymoon with Eshores in 2024 and had a similar experience (with Michelle)
I would highly recommend booking multi destination trips with Eshores, they are great at what they do!

14 March 2026
Unprompted review
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Reply from eShores

Hi Sowmya, thank you for your lovely review and kind comments about your holidays with us. We're pleased you had such a great time in Thailand and hope we can help with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

Vietnam in 2 Weeks: Flawless North-to-South Magic – Thanks to Andy!

Just back from an amazing 2-week trip to Vietnam—and it was flawless from start to finish. Huge thanks to Andy for the spot-on itinerary that balanced culture, food, relaxation, and zero hassle.
We kicked off in Hanoi, soaking up the chaotic charm of the Old Quarter with its buzzing streets, incredible street food (pho and bun cha for pennies), Hoan Kiem Lake, and legendary egg coffee.
Next, we flew to Hoi An (smooth transfers via Da Nang). This UNESCO gem was pure magic—lantern-lit nights, cycling through rice paddies, beach time, and mouthwatering cao lau. Best part: had two custom suits made by talented tailors for next to nothing—great quality, perfect fit, and ridiculously affordable.
We wrapped up in Ho Chi Minh City, hitting the War Remnants Museum, Notre Dame Cathedral, and the lively Ben Thanh Market—plus epic street food and nightlife.
All domestic flights and transfers worked perfectly—no delays, no stress. Value for money was unbeatable: incredible meals, charming stays, and experiences (like those suits!) at bargain prices. Vietnam in 2026 is still one of the best deals out there.
If you're planning a trip, go for it—thanks again to Andy for making it seamless. Highly recommend!

28 February 2026
Unprompted review
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Reply from eShores

Hi Timothy, thank you for sharing your experience and all your kind words. We're pleased to hear you had such a great time in Vietnam and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Excellent Service from beginning to end

From the very first time that we contacted Nick at eshores, we had nothing but professional and friendly service. Although we knew that we wanted to go to the Philippines, as this was our first time going there, we were unsure of where to visit. Nick listened to our needs and put together a superb itinerary, ensuring that we saw a variety of different places and by so doing experienced many different things.
On arrival at our first resort, we were welcomed by a typhoon which meant that all ferries, activities etc were postponed. As soon as Nick was informed by the ferry company that our ferry was cancelled, he contacted me and sorted everything including accomodation and travel. Later on in the holiday, he also solved a small issue with a hotel which was undergoing refurbishment.
Throughout the entire planning and holiday, our service from eshores was both professional and friendly. All our needs were considered and taken on board and nothing was too 'small'.
We will certainly be using this company again and strongly recommend them if you require personal and efficient service at a competitive price.

1 March 2026
Unprompted review
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Reply from eShores

Hi Janet, thank you for your lovely review and sharing your experience. We're pleased you had a great time in the Philippines and that you found Nick so helpful arranging the trip and the support you got whilst you were away. We hope we can help with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

A big thanks to Eshores

A big thanks to Andy at Eshores, for all his hard work plannng our holiday to Austraila, booking flights and hotels that we requested, it all worked like a dream.

The only down side of the complete holiday was getting stuck in Dubia with all the middel east tension, on the way home, First flight cancelled as we were boarding to fly back to UK. Andy came to the rescue and rebooked us another flight back to the UK, ok it was into a different airport, but It at least we would get back to the UK.
It worked perfectly and we got back safe and sound, when many others are still stuck in Dubia.
Great work, and comms, Many thanks to Andy and the Eshores team.

4 March 2026
Unprompted review
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Reply from eShores

Hi Mike, thank you for your review and kind words about Andy and the team. We're pleased you had a great time in Australia and we were able to assist getting you home. The eShores Team

Rated 5 out of 5 stars

Vietnam Holiday Review

The holiday was extremely well planned from start to finish.
All our taxi transfers turned up on time and it was really helpful to receive a text from them just prior to picking us up.
The location of the hotels in each of our destinations was very good, allowing us to walk to the city centre and other local attractions.
The flights, both international and domestic, were particularly well chosen and allowed ample time between connections.

14 February 2026
Unprompted review
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Reply from eShores

Hi Maria, thanks for your kind review and feedback. We're pleased you had such a great time and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Wonderful holiday to Singapore and Perth booked by Dave Felton. Amazing as always!

We have just returned from an amazing holiday to Singapore and Perth, organised by Dave Felton. As always, Dave put together a fabulous itinerary for us with top notch hotels and excellent flights. We had 4 nights in Singapore, which gave us ample time to explore the sights and stayed in an amazing hotel - The Village Albert Court which is perfectly situated for exploring, with everything within walking distance. We then flew to Perth for 9 nights - and once again, Dave got us a great deal staying at an outstandingly beautiful 5 star hotel - the Parmelia Hilton. So much to do on our doorsteps, with easy access to the local metro stop and the CBD. Dave always goes over and above the call of duty to find us an excellent holiday and it's always so reasonably priced - with great flight times (nothing too early in the morning!!). Thanks again Dave. We will be booking again soon with you. I can't recommend this wonderful company enough. We have been booking with Dave for over 10 years now and wouldn't look elsewhere.

7 February 2026
Unprompted review
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Reply from eShores

Hi Christine, thank you for your lovely review and all your kind words about Dave. We're so pleased you had such a great time in Australia and look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Fantastic holiday tailored exactly to our needs

Chris listened to what we were looking for in our holiday in Singapore & Maldives providing options for us .There were a few issues with flight changes & hotels which we were all sorted swifly & professionally & we finished up with a fantastic experience.

12 February 2026
Unprompted review
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Reply from eShores

Hi Debra, thank you for your kind review and pleased everything worked out and you had a great holiday. We hope we can help with your next adventure. The eShores Team

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