eShores Reviews 791

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly approach, making the booking process smooth and enjoyable. Many highlight the exceptional service, noting that everything from flights, hotels, and transfers to complex itineraries is perfectly arranged and goes smoothly. Reviewers appreciate the tailor-made holidays, with staff providing excellent advice, selecting ideal locations, and ensuring all arrangements are seamless, even during unforeseen circumstances. However, some customers were dissatisfied with the service, citing a lack of communication and effort when inquiring about new trips, which led them to book with other companies.

What people talk about most

Holidays

Customers had positive experiences with holidays, with many reviewers expressing satisfaction with the... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction with the overall... See more

Location

Reviewers mention positive feedback about location, consistently praising the selection and positioning of... See more

Booking process

Reviewers highlight positive aspects of the booking process, often praising the ease and smoothness it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well eShores have done it again. Our second time booking with them and yet another outstanding holiday Travelling through China via the bullet train then onto Hong Kong Hotels perfect, b... See more

Company replied

Rated 5 out of 5 stars

Just back from the most fantastic 2 weeks in Costa Rica arranged by Andy. Caribbean side, low highlands, mountains, surf town on the Pacific and then Drake Bay on the Osa peninsular which is one of th... See more

Company replied

Rated 5 out of 5 stars

We had a great time exploring three beautiful cities, Budapest, Vienna and Prague, partly due to the locations and quality of Eshores selected hotels. We did not waste a minute, resulting in being abl... See more

Company replied

Rated 5 out of 5 stars

I have Just got back from a 15night holiday to Thailand booked by Andy. 6 ladies of a certain age & we had a fabulous time. At the booking stage nothing was too much trouble, Andy was extremely patien... See more

Company replied


Company details

  1. Travel & Vacation

Information provided by various external sources

eShores specialise in luxury tailor-made and multi centre holidays. Any destination and itinerary possible - best prices guaranteed!


Contact info

  • Manchester Road 818, OL11 3AW, Rochdale, United Kingdom

  • eshores.co.uk

5.0

Excellent

TrustScore 5 out of 5

791 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A big thank you to Andy from EShores…

A big thank you to Andy from EShores who arranged our recent holiday to Sri Lanka and the Maldives.

Andy arranged all flights, transportation, hotels and local guides in Sri Lanka with an itinerary tailored to our needs. Andy accommodated all our requests in a professional, friendly and timely manner and recommended elements we hadn’t considered.

We had a fantastic holiday and will certainly use EShores again for future travel arrangements.

16 January 2026
Unprompted review
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Reply from eShores

Hi James, thank you for your review and kind words about Andy. We're pleased you had a great time in Sri Lanka and the Maldives, and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

3 weeks in Thailand traveling

My husband and I travelled in Thailand for 3 weeks in February. It was the best holiday we've ever had. It was well organised by e-shores, from travel tickets to airport transfers to hotels, back to airports or marinas, whichever was next on the itinerary. All we had to do was turn up at the reception with our suitcases. The itinerary was tailored to our needs after having a detailed telephone conversation with Nick, the e-shores agent and we told him about our interests and preferences. We will most definitely use e-shores again, and would highly recommend them to anybody who wants to travel. Thank you e-shores

1 February 2026
Unprompted review
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Reply from eShores

Hi Susan, thank you for your review and all your kind words about your experience. It's great to hear how much your enjoyed your Thailand holiday and we will look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

A truthful account of the holiday booking experience

I have been booking holidays with Mr.Chris Eaves from eShores for the last five or so years.
I have found Chris to be knowledgeable patient and helpful.His advice has proven to be very useful on more than one occasion. Aside from his professionalism he is a very personable and friendly individual and booking a holiday now is just like giving an old friend a call. I would wholeheartedly recommend eShores as a company and Chris Eaves is a great asset to them.

Sincerely
Paul Blackwell

26 February 2026
Unprompted review
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Reply from eShores

Hi Paul, thank you for your review and sharing your experience of booking through us over the past few years. It's lovely to read all your kind words about Chris. Thanks again, the eShores Team

Rated 5 out of 5 stars

Very helpful

I have used Eshores for a couple of trips now and I’ve found them to be very helpful. Nick has always listened to what I have asked for and together we work out the perfect itinerary. His advice is invaluable to me when planning where to stay etc. I am already in contact with him to discuss next years trip which I will be using Eshores to book.

5 February 2026
Unprompted review
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Reply from eShores

Hi Lorraine, thank you for your kind review. We're pleased to hear how happy you have been with the service provided by Nick and we look forward to sending you away again soon on your next adventure. The eShores Team

Rated 5 out of 5 stars

New Zealand January 2026

This was our second holiday booked via Michelle at e-shores. We went to New Zealand north and south, with flights, ferries, trains and tours all booked for us in 2 different parties and despite it being high season , it all worked really well. Any minor glitches were quickly resolved and we had a great time. After 4 weeks one party went on to Fiji and Singapore- again accommodation and all transfers were of a good standard.

1 January 2026
Unprompted review
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Reply from eShores

Hi SE, thank you for sharing your experience. We're pleased you were happy with everything and your trip to New Zealand went well. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Holiday delight

We have just come back from our 2 place holiday from New York and Barbados we booked online with ESHORES, our agent Nick chose our both hotels, flights and taxis door to door we had an amazing time everything went to plan I would like to thank Nick again for all the work he did for us I would recommend eshores to everyone thanks again HAPPY

3 February 2026
Unprompted review
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Reply from eShores

Hi Brian, thank you for your kind review. We're pleased you had such a great time and were pleased with everything Nick did. The eShores Team

Rated 5 out of 5 stars

Caribbean holiday

Just back from a 2 week holiday in Antigua and Barbados. Our first time using eShores. From the initial enquiry Anna has been amazing. Everything with the hotels and transfers went smoothly. Anna even tracked us down to ensure we were aware of a flight change between the islands and rearranged transportation for us. We were grateful as it avoided hanging around the airport for 6 hours.
We’ll definitely use the again and would recommend the company.

5 February 2026
Unprompted review
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Reply from eShores

Hi Mandi, thank you for your kind review. It's great to hear that you were pleased with all your arrangements for your Caribbean holiday and were happy with the support you received from Anna. The eShores Team

Rated 5 out of 5 stars

Been using Eshores’s for some years and…

Been using Eshores’s for some years and they never fail to disappoint! Always helpful and go out their way to put together a holiday you want at a reasonable price.
Hannah particularly has been brilliant and we have just come back from the best holiday in Cape Town South Africa. Everything ran like clockwork. We couldn’t have asked for more!
Keep up the good work EShores and big thanks to Hannah ❤️

7 February 2026
Unprompted review
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Reply from eShores

Hi Lesley, thank you for your review and kind words about Hannah. Were pleased you had such a great time in South Africa and hope we can help with your next holiday. The eShores Team

Rated 5 out of 5 stars

A company that gives you what you ask fors…

As always Andy knows how to provide us with our perfect holiday.
A company that actually listens to your requirements and delivers every time.
We have used eshores many times, for Thailand, Vietnam, Sri-Lanka and had the best experiences at good value

30 January 2026
Unprompted review
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Reply from eShores

Hi Julia, thank you for your kind words. We're pleased to hear you've been happy with the service Andy has provided and enjoyed so many holidays with us. We hope we can help with many more. The eShores Team

Rated 5 out of 5 stars

Amazing Asia multi-trip

Hannah and EShores have delivered an amazing holiday adventure again. From the initial discussion from the welcome back, everything has been friendly, super efficient and spot on. I don't know how Hannah does it, but she understood our varied needs and gave us the holiday that we wanted, and couldn't have possibly organised so perfectly ourselves.

21 January 2026
Unprompted review
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Reply from eShores

Hi Miranda, thank you for your review and all your kind words about Hannah. We're just pleased you had such a great holiday and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

We were recommended this company by a friend

We booked on a recommendation from a friend and have not been disappointed. Hannah took our original request helped with hotels transfers flights and guided us throught the process. I will be booking again for next year. Absolutely seamless travel to 3 destinations.
Thank you

1 February 2026
Unprompted review
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Reply from eShores

Hi Catherine, thank you for your kind review. We're pleased to hear you were so happy with your experience. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Such excellent service from beginning to the end.

Such excellent service from beginning to the end. Everything went to plan in Egypt, from flights to hotels and taxis. Nick organised everything we just had to turn up. The price was very reasonable, the hotels first class. Big thank you to eShores.

6 February 2026
Unprompted review
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Reply from eShores

Hi Alexandra, thank you for your review and kind words about booking with us. We're pleased you had a great time in Egypt and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Had a great trip to Thailand with…

Had a great trip to Thailand with itinerary arranged by Andy.
All communications were good (including written) and arrangements for the holiday went well.
Would recommend this company.

24 January 2026
Unprompted review
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Reply from eShores

Hi Betty, thank you for your review and recommendation. We're pleased to hear you had a great time in Thailand and hope we can help with your next holiday. The eShores Team

Rated 5 out of 5 stars

Expectations fully met

This is the first time that we have used eShores, and from the start we found them professional and responsive to our requirements. They took care of all our hotel and travel arrangements and kept us informed at all stages. This helped enormously in making our week-long holiday in Italy enjoyable and stress-free. We would very happily recommend them to others.

4 February 2026
Unprompted review
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Reply from eShores

Hi Anthony, thank you for your kind review. We're pleased you were happy with your trip to Italy and hope we can help with your next holiday. The eShores Team

Rated 5 out of 5 stars

We have just had the most amazing…

We have just had the most amazing holiday in Sri Lanka with an eight day tour of the island and four days at a beach resort, I can not fault the holiday in anyway, Andy done a great job, the Hotels were all superb, flights , transfers and tour guide were all sorted, with no problems of having to call anyone for not turning up. Sri Lanka is amazing and would highly recommend anyone to visit!
Thankyou Andy!

17 February 2026
Unprompted review
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Reply from eShores

Hi Michelle, thank you for your review and all your kind words about Andy. We're pleased you had such an amazing time in Sri Lanka and hope we can help with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

Great communication throughout

Great communication throughout. Emily helped research a two island Caribbean holiday and they provided fantastic accomodation, faultless flights and transfers. Thoroughly recommended.🙂

24 January 2026
Unprompted review
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Reply from eShores

Hi Geoff, thank you for taking the time to submit a review and your kind words. We're pleased you were happy with your experience. We hope we can help with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

Trip of a lifetime to New Zealand

Trip of a lifetime to New Zealand. Chris helped with everything and picked the perfect locations on the North Island all for a great price. Highly recommended!!

13 January 2026
Unprompted review
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Reply from eShores

Hi Kane, thank you for your review and we're pleased we could help with such a memorable trip. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

12 nights in the Canaries

Spent 12 nights in the Canaries, 4 on each of Lanzarote, Gran Canaria and La Palma. Andy organised all hotels, flights and transfers. Everything went perfectly at a very competitive price. Not the first time I've used eshores and looking forward to the next holiday.

24 January 2026
Unprompted review
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Reply from eShores

Hi Gavin, thank you for your kind review. It's great to hear your trip exploring the Canary Islands went so well, and you were happy with everything Andy put together. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Great customer service and good value holidays

Andy at E-Shores has been really helpful from when we booked our holiday to Thailand to when we travelled. He advised us on the itinerary, where to stay and also arranged all of the transfers between resorts which worked perfectly. All of the hotels had wonderful staff and were conveniently situated in relation to our requirements. We can't find fault with their customer service and will certainly use them again.

11 January 2026
Unprompted review
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Reply from eShores

Hi Linda, thank you for your kind review. We're pleased you had a great time in Thailand and found Andy so helpful. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Thailand

Great service and informative would highly recommend

2 February 2026
Unprompted review
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Reply from eShores

Thank you for the review and recommendation Margaret, it's really appreciated. The eShores Team

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