Eskuta Reviews 

234
•
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Absolutely abysmal none existent after sales support. Ware and tear was frustrating with plastic parts eventually vibrating splits and tears. Frequent problems over the last two years saw me con... See more

Rated 4 out of 5 stars

Shortly after my Eskuta was delivered last year and after only one 20 mile perfect ride, my scooter was hotwired in attempt to steal it! Arrangements were made for repairs to be made at my home b... See more

Rated 5 out of 5 stars

As someone who’s never ridden an electric bike before, the Eskuta SX-250 made it super easy to get into! It’s incredibly stable, with controls that feel very natural, Plus, it has enough power for dai... See more

Rated 1 out of 5 stars

I paid over £1600 for this bike but customer services just ignore one’s emails. I have emailed 3 times asking for advise to replace the crank with a shorter length, as due to a hip problem I cannot r... See more

Company details

  1. Bicycle Shop
  2. also in
  3. Bicycle wholesale
  4. Scooter rental service

Written by the company

⚡️ The Future Of Urban Motion... www.eskuta.com


Contact info

3.0

Average

TrustScore 3 out of 5

234 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(234)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great job

Hi well this company knows how to look after you and make sure you get what you asked for i dealt with Matthew potter and what a gentleman he was from start to finish kept me up to date with all info.
I spoke to a lad called Michael and another person was really good.
I had to call the office at one stage to make a payment and I chatted to another lad call Matthew but quite on phone but really nice customer service and couldn't ask for any more.
Ok going on to delivery of bike on the morning of delivery I was sent a text where I could track the driver so I could see where he was on the M1 so if u need to pop out u could as you could see where the driver is and when driver Karl got to mine he was so funny set the 2 bikes up for me and made everything was ok and I was happy with what I got.

Overall I would recommend this company to everyone.

29 May 2023
Rated 5 out of 5 stars

The bike arrived and is superb

The bike arrived and is superb, looks like a scooter but an e-bike. So comfortable and great for two people if you do not have too many hills. Very good visibility for road users and range is okay for two people. Quality seems good. Overall a safe and very convenient way of getting around for local trips, no need to use a car for smaller shopping and local day trips. Still too soon for us to give a longer term view.

25 May 2023
Rated 5 out of 5 stars

Great service

Great service

Delivered on schedule and good demo of the bike before I took ownership. Also prompt follow up with a question I had.

16 May 2023
Rated 5 out of 5 stars

Very pleased and very good friendly…

Very pleased and very good friendly staff very helpful unexplained it very well over the phone at home but very helpful and very kind and excellent was well played on the phone and explained everything to me about my new bike and when I will be getting it and the updates I am very pleased and was happy that they kindly explained it to me very nice staff and very calm explaining it to me no problems or up-to-date

24 April 2023

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