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Rated 1 out of 5 stars

VOUS ETES DES VOLEURS BANDES D ESCROCS AIR CARAIBE ME SIGNALE QUE LE CHANGEMENT DE PRENOM AURAIT DU ETRE GRATUIT PUISQUE MA DEMANDE A ETE FAITE DANS LES 24 HEURES D AUTANT... See more

Company replied

Rated 5 out of 5 stars

I would like to share the good service I've benefited from because good thinks have to be said not only bad. I've made a mistake with the year of my birth when I booked the ticket and I let them know... See more

Company replied

Rated 1 out of 5 stars

ATTENTION ESKY est une entreprise d’ESCROC ! Mon vol annulé depuis 2 ans Barcelone-maroc et après tant d’appel et de mail à parler avec des incompétents, il me rembourse 195€ mais se garde 55€ d... See more

Company replied

Rated 4 out of 5 stars

The add on service option is good that is accessible. But somehow the check in luggage price was unexpectedly not included in the promo price. So hopefuly it would be already reflected on the price li... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

Réservation de billets d’avion et d’hôtels en un seul endroit. Assurance, location de voitures, parkings et aubaines sur des billets d’avion pas chers – Nous vous accompagnons à chaque étape !


Contact info

3.1

Average

TrustScore 3 out of 5

2k reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had found very easy to use web

I had found very easy to use web! Also, it was delightful that I generally spend only 10 min to buy a ticket!

30 November 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your kind words! We are delighted that you chose us for your travel needs.
Best regards,
eSky

Rated 5 out of 5 stars

Just perfect

Perfect web easy to use with all the details you need and all the servises you might need ❤️❤️❤️

24 November 2022
Unprompted review
Esky logo

Reply from Esky

Wishing you great travel filled with memorable experiences!
Best regards,
eSky

Rated 5 out of 5 stars

The whole procedure from ticket…

The whole procedure from ticket selection to payment took a short period of time. Very simple options. and clear explanations.

24 November 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback — your views are very important to us. We are delighted that our services are meeting your expectations.
Best regards,
eSky

Rated 5 out of 5 stars

Great online experience

The online experience buying the ticket was perfect. Very easy and understandable for passengers.

15 November 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback; we really appreciate it.
Best regards,
eSky

Rated 4 out of 5 stars

The add on service option is good

The add on service option is good that is accessible. But somehow the check in luggage price was unexpectedly not included in the promo price. So hopefuly it would be already reflected on the price list. I understand that some would travel light, but most would need larger luggages for check in specially that winter is coming.

14 November 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback and we will do our best to improve our services! Have a pleasant trip!
Best regards,
eSky

Rated 5 out of 5 stars

Easy to use, good prices

I used the site for the first time, it was so easy to choose between the offers. Plus, the prices are great

13 November 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your kind words! We are delighted that you chose us for your travel needs.
Best regards,
eSky

Rated 4 out of 5 stars

Quite simple

Quite simple. A bit lost with the number of messages until the payment and booking were finally confirmed.

10 November 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your views and we wish you safe and pleasant travels. We're always here for you if you need anything!
Best regards,
eSky

Rated 5 out of 5 stars

Quick response

Fast and superb facility for booking

9 November 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback; we really appreciate it.
Best regards,
eSky

Rated 5 out of 5 stars

Everything was great

Everything was great!
Just I did not see, where to add hand luggage, later I saw on in e-mail received confirmation- no hand luggage included! But when and where I could add it- I did not see!!!

4 November 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your comment. Your inquiry has been forwarded to our Customer Service department. We will check your booking and we will do our best to resolve the issue as soon as possible.
Best regards
eSky

Rated 2 out of 5 stars

e-Sky messed up my booking

e-Sky accepted the payment for my booking but had to change the booking later because the flights were not available. I was contacted to accept new booking, which I did and the booking that returned was wrong flights. I was contacted by phone the booking was changed and I had to pay additional amount, which I did. I then received the new booking which said it is pending payment because my two payments were not merged into new booking. I am still waiting for the resolution.

2 November 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your comment. Our employee has provided you with your booking information in the email sent. Please be assured that we are monitoring the case on an ongoing basis and we will let you know as soon as its status changes.
Best regards
eSky

Rated 5 out of 5 stars

Hoping to be able to change the…

Hoping to be able to change the departure date from Dubai

18 October 2022
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for your comment!
If you want to make a change please contact us using the contact form: https://www.esky.com/about-us/contact and choosing the right category and topic. In your message include your order number.
Best regards,
eSky

Rated 5 out of 5 stars

Awsome site, great for quick trip ideas.

Quick with prices, and booking was extra easy. Like I had a guide.

11 October 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback — your views are very important to us. We are delighted that our services are meeting your expectations.
Best regards,
eSky

Rated 5 out of 5 stars

Awesome.

Super easy to go with. Everything mentioned and explained.

29 September 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback; we really appreciate it.
Best regards,
eSky

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