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Rated 1 out of 5 stars

VOUS ETES DES VOLEURS BANDES D ESCROCS AIR CARAIBE ME SIGNALE QUE LE CHANGEMENT DE PRENOM AURAIT DU ETRE GRATUIT PUISQUE MA DEMANDE A ETE FAITE DANS LES 24 HEURES D AUTANT... See more

Company replied

Rated 5 out of 5 stars

I would like to share the good service I've benefited from because good thinks have to be said not only bad. I've made a mistake with the year of my birth when I booked the ticket and I let them know... See more

Company replied

Rated 1 out of 5 stars

ATTENTION ESKY est une entreprise d’ESCROC ! Mon vol annulé depuis 2 ans Barcelone-maroc et après tant d’appel et de mail à parler avec des incompétents, il me rembourse 195€ mais se garde 55€ d... See more

Company replied

Rated 4 out of 5 stars

The add on service option is good that is accessible. But somehow the check in luggage price was unexpectedly not included in the promo price. So hopefuly it would be already reflected on the price li... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

Réservation de billets d’avion et d’hôtels en un seul endroit. Assurance, location de voitures, parkings et aubaines sur des billets d’avion pas chers – Nous vous accompagnons à chaque étape !


Contact info

3.1

Average

TrustScore 3 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great site

Great site! Easy to find flights and book. Recommend!

19 September 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback; we really appreciate it.
Best regards,
eSky

Rated 1 out of 5 stars

Order number [1795078541] Booking…

Order number [1795078541] Booking cancellation.
I have still not received the refund of $64.32. Flight was cancelled July 19, 2022. It's now been 90 days. You have no reason not to refund the money owed me. Allegiant cancelled my flight not me. I see people give you a good review, but when they realize you are a second agent, only wanting to get part of the money and are not a satisfactory company, I'm sure they won't deal with you again. All information has been reported to the Better Business Bureau.

19 July 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your comment. Our employee has provided you with your booking information in the email sent. Please be assured that we are monitoring the case on an ongoing basis and we will let you know as soon as its status changes.
Best regards
eSky

Rated 5 out of 5 stars

I could finally book a flight wich was…

I could finally book a flight wich was impossible to do at the airline website. You are just great 😊

13 September 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback — we are very happy that we could help.
Best regards,
eSky

Rated 4 out of 5 stars

Kool

Kool ! Simple a utiliser

26 August 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your kind words! We are delighted that you chose us for your travel needs.
Best regards,
eSky

Rated 5 out of 5 stars

Very satisfied with your product

Very satisfied with your service , strongly recommend it to anyone interested in traveling abroad

26 August 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback — your views are very important to us. We are delighted that our services are meeting your expectations.
Best regards,
eSky

Rated 5 out of 5 stars

Easy

Easy, fast and excellent booking

22 August 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback; we really appreciate it.
Best regards,
eSky

Rated 5 out of 5 stars

It was lovely

21 August 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback. We wish you safe and pleasant travels!
Best regards,
eSky

Rated 4 out of 5 stars

ON VERRA APRES LE VOYAGE

ON VERRA APRES LE VOYAGE
MAIS LA RESERVATION TRES BIEN

17 August 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your views and we wish you safe and pleasant travels. We're always here for you if you need anything!
Best regards,
eSky

Rated 4 out of 5 stars

Taxes charge not shown on main page

its a bit frustrating with the taxes charge, which are not included even in small letters in the main search of the flights tickets. it will give a better and quicker options for a choice of the users platform.

5 August 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback — your views are very important to us.
Best regards,
eSky

Rated 5 out of 5 stars

Very happy with the booking process

Very happy with the booking process, simple and got all the necessary information and best price for my travel

2 August 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback — your views are very important to us. We are delighted that our services are meeting your expectations.
Best regards,
eSky

Rated 5 out of 5 stars

Booking and reservation

Booking and reservation are quite easy.

22 July 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your kind words! We are delighted that you chose us for your travel needs.
Best regards,
eSky

Rated 1 out of 5 stars

En attente d'un remboursement après…

En attente d'un remboursement après annulation voyage (annulation 1 moi avant le départ) depuis novembre 2021 .
Voici la réponse de février dernier :

"Hello, we would like to inform you that the airline that was supposed to provide transport services and received funds from us to buy a ticket is responsible for the reimbursement. Please be assured that we make every effort to ensure that the refund is credited to your account as soon as possible. Please be patient a little more. Thank you. Regards, eSky."

Je suis patiente depuis 8 mois.....
Service clients inexistant

29 June 2022
Unprompted review
Esky logo

Reply from Esky

Good morning, the issue has already been resolved. Thank you for contacting us.
Best regards,
eSky

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