Esky Reviews 

299
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

It is very fast in terms of service and providing updates on the status of the booking; it also offers online check-in and priority handling for checked baggage.

Company replied

Rated 4 out of 5 stars

Everything was simple to book. My only gripe with the service is that you do not accept payment from Euro to another country’s currency which other airlines do. You do not give this choice. As a res... See more

Company replied

Rated 5 out of 5 stars

It is first time I am using the site on 23rd march and found it very approachable, explanatory and you have presented o rich variety of flights enabling us to trace a suitable flight to satisfy our... See more

Company replied

Rated 4 out of 5 stars

I booked 4 tickets for 8 persons in 20 minutes. Each time ticket prices was different lower or higher with different options and prices for bags. This is not correct. 4 same tickets for 4 different pr... See more

Company replied

Company details

  1. Animals & Pets

Information provided by various external sources

Όλοι οι φθηνοί και οι τακτικοί αερομεταφορείς σε μία πλατφόρμα. Πιστοποιημένος συνεργάτης της IATA. Ανακαλύψτε ανεξερεύνητους τόπους μαζί μας!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

299 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(299)

63 reviews in the last 12 months

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Rated 1 out of 5 stars

The worst company ever

Terrible company. I do not recommend esky to anyone. My air tickets cost 86€ from Athens to Thessaloniki they charged me an extra 50€ as a booking fee without tell me anything just brcause i don't read your terms and click the button. When I complaining with email, they replied that I accepted their terms and thats it.. Never again.

4 January 2023
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for your comment. Please be informed that as an intermediary in the sale of flight tickets we charge a service fee. The fee is non-refundable and is charged for using the search engine, issuing a ticket and after-sale service (including handling possible refunds). Information about its amount is specified in the price summary in the booking form before accepting the purchase of the ticket. Moreover, the information about the service fee is included in the eSky Terms and Conditions accepted before the purchase (point II.14).
Best Regards
eSky

Rated 4 out of 5 stars

I booked 4 tickets for 8 persons in 20…

I booked 4 tickets for 8 persons in 20 minutes. Each time ticket prices was different lower or higher with different options and prices for bags. This is not correct. 4 same tickets for 4 different prices...

15 December 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback. We are constantly working to improve our website, making travel and accommodation booking easier than ever and your trips more enjoyable!
Best regards,
eSky

Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. They cancelled my flight but never told me about it. I accidentally learned about that by a friend who was supposed to travel with me. They cancelled it 3 days before. Never got any compensation or offered an alternative. Took forever to answer an email and no phone service at all.
Expected a compensation at least because a flight that was supposed to cost 130 euros ended up coatinf 430 and never got anything back or the compensation that i was elligible for , for 250. I even paid their OPTIONAL insurance and never took any responsibility. Worst conpany ever when something goes sideways. They can't handle anything

9 July 2022
Unprompted review
Esky logo

Reply from Esky

We sincerely thank you for your comments. We are always at your disposal to provide the highest level of service. Unfortunately, we cannot find your booking based on the description alone and relate to your comment. So that we can verify your request and provide all information, please use the contact form: https://www.esky.com/about-us/contact, select the appropriate topic, and then provide the eSky booking number and describe the case.
Best Regards
eSky

Rated 5 out of 5 stars

Easy booking and paying.

It was easy and comfortable to book my air tickets with E-sky. Mainly the low fare calendar and the timely notification of a low price for the destination I was looking for, was amazing. Thank you.

6 December 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for sharing your travel experiences. We are delighted that you chose to book with eSky and can't wait to assist you again very soon!
Best regards,
eSky

Rated 5 out of 5 stars

Excellent

Easy and quick, positive and direct response

24 November 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your positive feedback. We look forward to serving you again soon!
Best regards,
eSky

Rated 5 out of 5 stars

Quality

Customer quality and efficiency

16 November 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for choosing us for your travel needs!
Best regards,
eSky

Rated 5 out of 5 stars

A Excellent Surprise

I haven’t use the site. It was easy, fast and simple.

15 November 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your kind words.
Best regards,
eSky

Rated 5 out of 5 stars

EFFECTIVE

RESPONSIBILITY, EFFECTIVENESS, CLEAR EXPLANATION

13 November 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback; we really appreciate it.
Best regards,
eSky

Rated 5 out of 5 stars

Great experience!!!

5 🌟 of experience!!!

7 November 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for sharing your views and for your appreciation — we are delighted to receive such positive feedback!
Best regards,
eSky

Rated 5 out of 5 stars

Esky it is very easy

Esky it is very easy, I use for 5 years.
And I'm very happy with them company.
You can use very easily.

3 November 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback — your views are very important to us. We are delighted that our services are meeting your expectations.
Best regards,
eSky

Rated 5 out of 5 stars

Enjoy your trip!

Everything was wonderful!
All with a Smile, with Consistency and with Kindness!
Great trip with no surprises!
I don't travel often but this is the 2nd time Skay is my 1st choice!

2 November 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback — your views are very important to us. We are delighted that our services are meeting your expectations.
Best regards,
eSky

Rated 5 out of 5 stars

Easy and Nice

Find your flight choose your seat, pay and here you are flying in 36000 feet....

14 October 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback; we really appreciate it.
Best regards,
eSky

Rated 1 out of 5 stars

I typed for sky express but this site…

I typed for sky express but this site came instead. It was too late when i relaused it wasn't sky express. I want a refund asap!

15 October 2022
Unprompted review
Esky logo

Reply from Esky

We sincerely thank you for your comments. We are always at your disposal to provide the highest level of service. Unfortunately, we cannot find your booking based on the description alone and relate to your comment. So that we can verify your request and provide all information, please use the contact form: https://www.esky.com/about-us/contact, select the appropriate topic, and then provide the eSky booking number and describe the case.
Best Regards
eSky

Rated 5 out of 5 stars

Nice and easy.

5 October 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your kind words! We are delighted that you chose us for your travel needs.
Best regards,
eSky

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