I have not received my parcel. I was at my house with my partner and nobody delivered my parcel.I received an email confirming the parcel had been delivered but nobody came to put the parcel in our... See more
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See what reviewers are saying
The part arrived before the said delivery date, and was fitted with no problems, our cooker is getting old but with eSpares France we have been able to replace various parts with no problems. Well don... See more
Company replied
This electronic store is a gem! I found the exact item I was looking for, and the entire buying process was smooth and hassle-free. Their fast delivery service ensured that I received my order promp... See more
excellent service I ordered several parts and got delivered quickly. once, I mistakenly ordered a part and informed them . they called me back and refunded very quickly without any issue. I st... See more
Company details
- #19 of 26 best companies in Electronic spare parts
About eSpares France
Written by the company
Chez eSpares, nous donnons à nos clients les connaissances et le savoir-faire pour réparer leurs appareils électroménagers
eSpares est un site de vente de pièces détachées en ligne. Nous sommes l'un des leaders Européens avec plus d'un million de pièces et accessoires pour plus de 3000 marques d'appareils. Chaque jour nous aidons des centaines de clients à réparer leurs appareils eux-mêmes. Notre ambition est grande et traverse les frontières, nous avons justement remporté le trophée de l'expansion internationale 2018.Suivez-nous sur notre chaîne Youtube pour des centaines de vidéos qui vous aideront à réparer vos appareils vous-même. Découvrez également de nombreux trucs et astuces sur notre blog ou notre centre de conseils eSpares, où nous vous guidons pas à pas pour réparer vos petits et grands appareils.
Si vous n'arrivez pas à trouver votre pièce sur notre site internet, n'hésitez pas à nous joindre au numéro ou l'adresse mail ci-dessous.
Contact info
Medco House, Bordesley Green Road, B9 4UA, Birmingham, United Kingdom
- demandegenerale@espares.fr
- espares.fr
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Online return process not working
Received faulty lightbulb and used only option of an online form to request return form and refund. No response from Espares in 10 days, dreadful after sales system.

Reply from eSpares France
expedition rapide et conforme
Simple rapide et efficace
Excellent Part for a Bissell Crosswave…
Excellent Part for a Bissell Crosswave arrived very quickly & a genuine part
Exellent service
Service excellent!
Product fine but...
Product fine but, had I known that eSpares wants sterling, I would have used a UK card rather than a French one which incurred additional bank charges. ESpares should advise this to its customers.

Reply from eSpares France
Perfect
The part I ordered was the correct one for my machine and it was easy to order. The package arrive promptly and well wrapped. I am very happy with my purchase.
Service excellent
Thanks for a quick handling of order
Thanks for a quick handling of order. It is amazing what you have in stock.
A great service would use again
Good but for delivery
good service and would have given 5* but paid for next day delivery and the product didn't arrive for 2 days.
Joint de machine a laver idem que…
Joint de machine a laver idem que originale. Assez simple a installer. Je recommande.
tres content
Good value fast delivery
Spares arrived promptly and as…
Spares arrived promptly and as forecast. Highly recommend this company.
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