Espresso Dolce Reviews 130

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

There are not enough words to express how wonderful the Espresso Dolce experience has been for us. We purcased a Gaggia Anima Prestige at the store this past fall and required some warranty work only... See more

Company replied

Rated 5 out of 5 stars

We were looking to upgrade from our Delonghi Magnifica S but couldn't really tell from searching online what the true plus value of a 1000$ vs. 2000$ vs. 3000$ (vs. even 8000$!) super automatic espres... See more

Company replied

Rated 5 out of 5 stars

After 5 years and nearly 7,500 coffees our espresso machine stopped working. The good folks at Espresso Dolce took a look at it and made a quick adjustment - the problem was resolved. Since we had i... See more

Rated 5 out of 5 stars

This will be a short review. TOTALLY AWESOME!!! We purchased a super automatic expresso unit on-line. We live on Vancouver Island. Shortly thereafter, we enquired if we could return the unit a... See more

Company details

  1. Kitchen supply shop

Information provided by various external sources

Espresso Dolce is your one stop shop for quality espresso and coffee makers, accessories, beans, and supplies. Uniquely styled and European Imported.


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Very good service, clear and detailed explanation of different products and a excellent cup of freshly brewed cappuccino. High recommended.

24 February 2021
Rated 5 out of 5 stars

This will be a short review

This will be a short review. TOTALLY AWESOME!!!

We purchased a super automatic expresso unit on-line. We live on Vancouver Island. Shortly thereafter, we enquired if we could return the unit and upgrade. Amin and his staff made the return & upgrade happen in short order. The upgrade was shipped before I could return the original unit...crazy good service. My wife and I are HAPPY CUSTOMERS and will continue to spend our coffee $$$ at Espresso Dolce.

Thank You Amin & Staff,,,,Job Well Done.

21 February 2021
Rated 5 out of 5 stars

I wish my car dealer had this kind of service...

After 5 years and nearly 7,500 coffees our espresso machine stopped working. The good folks at Espresso Dolce took a look at it and made a quick adjustment - the problem was resolved. Since we had it at their shop we asked them to do a tuneup. They found that the water pump was failing and offered to replace it. The repair was completed in about a week and the cost was minimal. (Espresso Dolce is a factory authorized repair shop for our brand of machine.) We are very satisfied, and appropriately caffeinated customers!

6 February 2021
Rated 5 out of 5 stars

We have dealt with you for years buying…

We have dealt with you for years buying & service and recently purchased two delonghi machines. The customer service has been excellent.

24 December 2020
Espresso Dolce logo

Reply from Espresso Dolce

Thank you for review and feedback, we appreciate, it's been a challenging time with technicians, 2 are off because of family matter but if you call ask for Amin I will do my best to answer any question you have and again, thank you for the review, those are the feedback that makes us better

Rated 4 out of 5 stars

Website was being especially difficult

Website was being especially difficult. I ended up phoning and received excellent customer service and my order came we quickly. Ordered some different coffee this time. So far liking the JJ Bean. Trying the Dolce beans next.

23 December 2020
Rated 5 out of 5 stars

Jura s8

Honest sales staff, very informative and helpful. Recommend to anyone looking to buy a machine.

27 November 2020

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look