I was looking for liability insurance for our middle school basketball team and filled out their form late night on Sunday. On Monday morning at 5am, I received a quote! All my emails with questions... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Mitch is AMAZING!!!! Super fast, very responsive and incredibly helpful. I wouldn't go so far as to say that insurance is "fun" but ESP and Mitch definitely make the process a a LOT easier! :) We own... See more
My Broker, Mitch Martin, is very responsive, knowledgeable, courteous, and helpful. Unlike other brokers, he takes his calls or calls back the same day; and his quick turn around time with quotes and... See more
I decided to use this company because of the Individualized attention I received. First from Chris who got on the phone to understand my business and then Clayton and his team tailored the quote to m... See more
Company details
Written by the company
ESP Specialty Insurance Brokerage operates nationwide as an insurance broker and program administrator, exclusively developing and managing insurance product lines for A+ rated carriers for over 10 years.
Contact info
United States
- espspecialty.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clayton was helpful and the process for…
Clayton was helpful and the process for insuring our event was easier than expected!
Quick and friendly service
Made a few mistakes on my original and was helped very quickly without me feeling like too much of an idiot. It was very much appreciated. I've always had great experiences with your customer service.
I need a change made and they said no…
I need a change made and they said no problem.
Very easy and quick way to get event…
Very easy and quick way to get event insurance! Seemed reasonable in price too.
Tyler Laubach is ESP for me
Tyler Laubach is ESP for me. He’s been incredibly helpful for years to me and my colleagues! Prompt, efficient and effective!
I’ve never had a claim, so my experience is limited to underwriting… but, I’m very pleased, regardless.
Good
Very my company needs had a few choices, but your company seems to be the very best to fit. My company needs. I’m very satisfied.
Always pleased with my experience...
My rep, Mitch, is always great to work with! He quickly and easily gets me the coverage I need at a competitive price. Because of my unique needs, working with online-only companies or insurers where I have to deal with a "call center" in a foreign country can be very frustrating. By contrast, I can get Mitch on the phone to answer my questions so that I'm confident that I'm getting the correct coverage.
They were very quick and efficient at…Owner
They were very quick and efficient at getting my policy renewed.
Patience and responsive.
Scott was patient and informative and completely understood the needs of my organization.
Another great job!
As usual, you have given our group the best coverage available in a prompt and courteous manner. Thank you for all of your help in getting this done!
GREAT EXCELENT
Amazing Support and Help Getting what we Needed
Great support and help from staff to get me what I needed and in a timely manner.
I was looking for a dependable company…
I was looking for a dependable company that could help explain and then provide me with a quality policy for my company. I was treated with awesome customer service and assisted with fantastic service with my Insurance Consultant. He gave me not only assistance with my needs, but advice on what my goals were for the future needs.
ESP is the specialty insurance company to trust
I've worked with ESP for years, and it's simple why. Mitch and the team at ESP have always been so helpful, and responsive when I've needed them. I trust them to deliver, and they always do.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








