Essence Amsterdam Reviews 

Fantastic jewellery I’m looking forward to receiving my second delivery from essence! Thanks for the great customer service Sarah! 🌟🌟🌟🌟🌟

I ordered a chain and a bracelet and both were met to my expectations. Also the offer in which I ordered was really good. A good value of money. ☺️

My sincere gratitude goes to Mrs Sarah from the customer care support team for her incredible job that she offers to customers throughout all the questions regarding the products from Essence Amsterdam. Sarah, keep shining with the great job you are doing, you are highly recommended as far as customer care service is concerned 🤗🤙

Excellent service

Nice and clean looking jewelry! Nice to wear and fits nicely, customers support are amazing!

My order was delayed, tracking was never updated.
Tried contacting support, didn't get a reply until I left a review here

I purchased a bracelet as a gift for my boyfriend and we were very happy with the product. We unfortunately had a problem a few months later and so reached out to customer service who were very happy to apply their lifetime warranty and swiftly sent us out a replacement. Thumbs up to them !

I made a mistake while ordering. But Sarah corrected my order quickly after I mentioned my mistake. Well done! L

Got this rope bracelet from Essence Amsterdam, and I got to say, I really love it. I'm not the jewelry kind of person so I wanted to try something without breaking the bank. This was exextly what I needed. Highly recommend 🙏🏽

Their jewelry is very high-quality, and they have excellent customer service. I can recommend them 1000%!

I ordered from Essence for the first time, and I’m really happy with how everything turned out. The product quality is great—exactly as described and even better than I expected in person. I also had a quick question about my order and reached out to their customer service. They responded quickly and were super helpful, which I really appreciated. Overall, a smooth and hassle-free experience!

These products are not made and distributed from Amsterdam. This is false advertising and this company should be brought to book through the Consumer rights board for Netherlands as well as European Consumers right law. This law requess all internet online companies to be honest about their products, manufacturing as well as distribution.
With this company it's all lies and deception to have you buy products and then never get what is rightfully yours as a consumer. Do not buy from this company.

I recently ordered a neck chain for my friend as a gift for his birthday. and received a bracelet for free☺️ assistant Emily spoke to me very politely and quickly answered my questions. I received the parcel quickly too. I am very pleased with this store and the service. I recommend ❤️

I ordered 1 chain and one wristband. the wristband was to small (which was my mistake btw) I didn't want to send everything back because the chain suited nicely. I asked the essence support if we could somehow work it out and they not only send me some money back but told me that I could keep the the chain and the wristband. That's how you keep costumers. and also they answered 1 day after the delivery and send me my money back the same day.

that's how you keep costumers If I ever need jewlery again Essence Amsterdam is my way to go. good work.

I personally love their customer service!! Hands down probably one of the best customer service I’ve dealt with. No hassle with them and they assist you to the fullest. Unfortunately a package of mine was delivered and I was wondering what took it so long. It possibly seemed like it was stolen, but wasn’t from in front of my house. However they did their investigation and now sending me a new set. I like the quality a great too

Order took incredibly long, but the customer service was very helpful. Little skeptical about the quality too, but time will tell :)

Essence Amsterdam truly understands the essence of customer satisfaction with their exceptional service. When I found out that my necklace was too short after receiving my order, they immediately sent me a longer version at no extra cost—and even let me keep the shorter one for free. This level of care and attention exceeded my expectations. It’s rare to find a company that goes above and beyond like this.

High quality and affordable jewellery

The customer care service is great! I ordered 2 chains which got delayed due to shipping issues. They sent another pair because I really needed them. I was able to chat with them on instagram and they were very responsive and helpful! They even allowed me to keep both the pairs because of the delay caused.

Regarding the products themselves, they are good quality (stainless steel).

I usually am very wary when I buy stuff on the internet, but when I came across one of Essence Amsterdam's sale promos, I just couldn't pass it up. I bought a few items in two rings and two chains and, while two of the items (Black Square w/ chain and the Slick Signet ring) came out absolutely stellar, I had some issues with an undersized signet ring and an essential chain with a broken clasp. I mentioned it to their support; and not only did they send me replacements without hesitation, they did so in a timely and courteous manner. Usually issues like these would deter me from buying from companies, but with their customer support and the quality of their products, I would definitely from Essence Amsterdam again and would recommend to anyone looking for quality jewelry.