Estateguru Reviews 1,519

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 156 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the payment and refund processes, citing issues with funds being stuck for extended periods, missing deposits, and difficulties in recovering their investments. People also frequently mentioned concerns about the pricing structure, including unexpected fees for withdrawals and account inactivity, which they felt were unfair and eroded their returns. The service provided by the company was also a major point of contention, with users reporting a lack of clear communication regarding defaulted loans and slow, unhelpful responses to their inquiries. Furthermore, the website itself was criticized for technical glitches and a confusing interface. Conversely, a small portion of people felt satisfied with the platform, noting that interest payments arrived regularly and that the investing process ran as promised. Some also appreciated the availability of loans from different countries and the safety checks involved in the registration and investment process.

What people talk about most

Payment

Customers had negative experiences with payment. Many reviewers reported significant issues with hidden... See more

Price

Consumers express significant dissatisfaction with the pricing structure, particularly regarding various... See more

Refund

Reviewers express significant dissatisfaction with the refund process. Many customers report extreme delays... See more

Service

Clients share negative opinions on service, citing a lack of transparency and communication regarding loan... See more

Website

Reviewers highlight negative aspects of the website, with many considering it the worst platform they have... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I will let the numbers speak instead of emotions. Invested: €13,000 Withdrawn after ~3 years: €11,300 Still in default for 3 years: €1,700 After three years my result is –13%, assuming the defaul... See more

Company replied

Rated 2 out of 5 stars

I started to invest with this company a few years ago, and for a quite a long time everything was OK. However, from about 2020, I have about 50 my investments defaulted and only a few were recovered.... See more

Rated 1 out of 5 stars

Investing into various crowdlending platforms. This one's the most terrible experience. Loans stuck for years, money don't come back. They charge small investors for assets under management fee. If yo... See more

Company replied

Rated 1 out of 5 stars

Stay away from this total SCAM!!! Invested over a long time, since 2020. Everything started reporting default and none have been reported as recovered ever since! And no serious communication from an... See more

Company replied


Company details

  1. Investment service
  2. Non-bank financial service

Written by the company

Estateguru is Europe’s leading real estate investment platform, offering property-backed loans to small and medium-sized businesses, while providing attractive returns for thousands of investors who fund these loans. By connecting developers with investors, Estateguru helps bring to life real estate projects that make our living environments more modern, energy-efficient, and welcoming to live and work in. To date, the platform has facilitated over 7,000 projects with a total funded volume exceeding €850 million. More than 160,000 investors from over 100 countries have joined the platform, with an average historical return of 10.17%. Estateguru is licensed under the European Crowdfunding Regulation.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Do not recommend!!!

I invested a small amount a few years ago, but since then, I haven't seen any interest or even the principal—just promises. Now they don't even pick up the phone anymore. I don't recommend it.

13 March 2025
Unprompted review
Rated 1 out of 5 stars

The site is totally dead

The site is totally dead (France 8 March 2025, 07:30) one week after the 'upgrade' to new 'pretty' web pages. No response to the email I sent last week requesting help finding pages with the new website. This is very worrying for a financial website; be very carefull.

8 March 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. Again, being charged a 50 EURO inactivity fee since I haven't invested with this bs platform for over 24 months. DESPITE all my loans on there being defaulted. Then they take a 3 euro withdrawal fee for any withdrawal, even though it's barely worth a few euro. So on this month, for example, I got paid back 5 euro and I either lose all 5 due to the inactivity fee, or I lose 60% of it due to the withdrawal fee. Complete scam.

4 March 2025
Unprompted review
Rated 1 out of 5 stars

Estateguru is a robbery - run away

Estateguru is a robbery, run away from them. Most loans are in recovery, particularly German loans, and for a very long time (think years). On top of that, they charge you 3€ for withdrawals and if you do not withdraw everything or invest, then they charge you 10€ per month for inactivity!! Neither of those charges existed when I invested my money. So tomorrow they could be even higher, if they feel like!! Wonderful business... for them!!!

4 March 2025
Unprompted review
Rated 1 out of 5 stars

Abusive fees

AVOID putting your money there. They recently introduced 2 abusive fees:
1. They charge you 3€ every time you withdraw your available cash.
2. If you don't withdraw it, they charge you 10€ per month, as an inactive account penalty.

1 March 2025
Unprompted review
Rated 1 out of 5 stars

Loan defaults for 2 years

Large amount of money (loans) defaulted. The worse part they are not recovered for almost 2 years now and THE WORST part, they are introducing higher and higher fees for not investing in their platform. Want to withdraw your 50 recovered euros? Pay 3 eur. And because I havent invested for 24 months now, they are charging me 50 eur per month!!!! Please avoid this company.

1 March 2025
Unprompted review
Rated 1 out of 5 stars

Empty promises on defaulting loans

So you have all my "safe" loans (i've only invested in the safest loans you offer) defaulting and therefore never enough profit to invest in the primary market (minimum is 50 euros). All offers on your secondary market are defaulted loans, so basically you are stealing 10 euros every month from the tiny amount of profit that trickles in from the 18 percent of non-defaulted loans I've invested in, unless I "entrust" you with more of my hard-earned money???!!!!

2 February 2025
Unprompted review
Rated 1 out of 5 stars

Lost €2.600 - thanks for nothing

Since years, my balance keeps at €2.600 "In Einholung", without any penny paid out. Even though i spread to "save" countries and so on.

How can you fraud that hard - and no one gets arrested at this company?!

1 February 2025
Unprompted review
Rated 1 out of 5 stars

Very bad P2P

Very bad P2P, I invest on 10 platforms and this is far worst. 70% loans in default with extremelly slow recovery

25 January 2025
Unprompted review
Rated 1 out of 5 stars

Can’t recommend

Overly excessive 3€ charge for withdrawals and 10€ monthly charge for "dormant" accounts... You lot have no shame!
Recover the loans in default and stop charging customers for your terrible management…

1 January 2025
Unprompted review
Rated 1 out of 5 stars

Loss of 90% of invested amount in their…

Loss of 90% of invested amount in their so called conservative portfolio. So that tells you how well they know their market.
Got companies that never paid me back the interest and loan. Very disappointing company.
Cherry on top of the cake is that while they say they're invested in trying to get the money back, you need to keep your account opened with them and investing, while you wait for payments that never arrive. I waited 3 years.

18 January 2025
Unprompted review
Rated 1 out of 5 stars

Broken Promises and Missing Funds

After making an investment, my loan unfortunately went into "default," as did the majority of others.

Several months later, I was persuaded to hold onto it with the assurance that recovery would occur within approximately eight months, following the sale of the collateral. However, a significantly longer period has passed, and there has been no update or response to my emails.

I strongly advise against using this platform, particularly given the availability of numerous alternatives that demonstrate superior business practices and reliability.

24 December 2024
Unprompted review
Rated 2 out of 5 stars

The hope stil not die ?

In 2020-2022 it was a p2p platform with slow functiunality, but working. In last 2,5 years they became a refrigerator (hole ?) where are frozen (lost ?) investors money.
According the EstateGuru auto-expert opinion my portfolio was and still is well diversified, in reality 95% of my portfolio are defaulted.
Lack of trancparency, unclear answers from EstateGuru team,... and rising fees for investors... In difficult situation wrong steps ...
Maybe they will be able to recover, but we don't know when and how . The hope still not die ?

12 January 2025
Unprompted review
Rated 1 out of 5 stars

Very bad

Other platform with very high default rate and little communication.
Plus added account inactivity cost and withdrawal fees.
The money it lost in the projects it wants to recover at the expense of investors.

Very bad

12 January 2025
Unprompted review
Rated 1 out of 5 stars

Almost a year since my last review, no changes, funds still frozen

Almost a year since my last review, there has been zero progress from Estateguru's side. I have a loan that is due Since 5/1/2022 !!! My funds are frozen approximately 2,5 years, and whenever I contact them I always get the default answer that they are working on it.

On the contrary, I am investing in other platforms and they did give back the funds from frozen investments in a 24-month period. It was slow, but at least I got my investments back.

I am now sure, after all that time, that my money is lost and I will never get them back. Only a miracle can help I guess.

So, if you want to invest in that platform, keep in mind that in a period of crisis, your money will not be available.

7 January 2025
Unprompted review

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