Este Medical Group Ltd Reviews 10,029

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, professionalism, and extensive knowledge, making every interaction pleasant and reassuring. Many highlight the outstanding service, noting the personalized care and the team's dedication to ensuring comfort and understanding throughout treatments. People are particularly impressed with the quality of the treatments and the positive results, which often lead to increased confidence and satisfaction. However, some customers reported concerns regarding certain medical screening practices before treatments. A few individuals also experienced unexpected symptoms after a cosmetic beard treatment, which they attributed to the treatment.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and attentiveness of the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent and high... See more

User experience

Customers had positive experiences with user experience. Many reviewers highlighted the attentive and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Based on these reviews

Rated 5 out of 5 stars

This place is a true luxury experience from start to finish ✨ The people, the building and the treatments are 5 🌟 Emry the lead consultant is so knowledgeable and welcoming! My hydro facial was... See more

Company replied

Rated 5 out of 5 stars

Este medical in Leeds offers a five star service from the consultation to follow up. Firstly I was amazed by the beauty of the building itself, it is stunning! Emre was very professional and made me... See more

Company replied

Rated 5 out of 5 stars

Thank you Estemadical. I'm very happy that I got you.i started my treatment and i m really glad that i took the right decision .All the staff are very helpful always ready to help customers especially... See more

Company replied

Rated 5 out of 5 stars

Great customer service, all staff are friendly and knowledgeable. They care more about what’s best for you rather than selling you something. Always treated well whilst I’m there, love their honesty w... See more

Company replied


Company details

  1. Hair transplantation clinic
  2. Cosmetics Industry
  3. Laser hair removal service
  4. Plastic surgery clinic
  5. Skin care clinic

Written by the company

Este Medical Group has established itself as a global leader in the field of cosmetic and healthcare services over the past 25 years. Known for pushing the boundaries in their industry, they provide a wide range of treatments administered by skilled healthcare professionals in a safe, clinical setting. The company's success is driven by its Founder, Sam Cinkir, whose leadership has helped position Este Medical Group as a premier provider of healthcare and cosmetic treatments in the UK and internationally. Their commitment to safety, expertise, and cutting-edge treatments has earned them widespread recognition and trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly Professional People at Their Best... ⭐⭐⭐⭐⭐

I am currently doing my Exciplex treatment for alopecia, at the Este Medical Group Birmingham branch and the experience was excellent. My consultant Sayka was very professional, informative, and made me feel comfortable from the beginning.
A special thank you to my practitioner Fereshteh. The care and attention I received from her were incredible. She brought such positive energy to the treatment, explained everything clearly, and made the whole experience feel very reassuring and comfortable.
I truly felt well looked after throughout the whole process and I’m very grateful for the support and professionalism of the team. Highly recommend this clinic...

15 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Abdul!

Thank you for taking the time to share such thoughtful feedback. We're delighted to hear that your experience at our Birmingham clinic has been such a positive one. Syka and Fereshteh will be especially pleased to know their professionalism, care, and support made you feel comfortable and well looked after throughout your treatment.

We truly appreciate your recommendation and look forward to continuing to support you on your treatment journey.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Hair treatment

Being at Este medical has been amazing since the moment I started my treatment. Nearly every week I have Tannaz doing my treatment and she is so supportive, calm and hard working. She always does the job perfectly well and is always so patient. Any query I have she always answers and is so kind.

15 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello!

Thank you for your wonderful feedback. We're so pleased to hear that your experience at Este Medical has been such a positive one. Tannaz will be delighted to hear your kind words – her support, patience, and dedication to our patients truly mean a lot to us.

We really appreciate you taking the time to share your experience.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

had such a great experience with Kiran…

had such a great experience with Kiran for my treatment. She made me feel super comfortable and explained everything clearly. She is incredibly professional and took the time to understand exactly the kind of result I wanted as it was my first time getting this treatment.

7 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Iqrah!

Thank you for sharing your experience. We're so pleased to hear that you had such a great visit and that Dr Kiran made you feel comfortable while explaining everything clearly. It's wonderful to know she took the time to understand the results you were hoping for, especially for your first treatment.

We truly appreciate your kind feedback.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Shirin has been great

Shirin has been great. Very attentive and helpful. Over all the care has been amazing. Would definitely recommend.

14 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Janna!

Thank you for your kind feedback. We're delighted to hear that Shirin has been so attentive and helpful, and that you’ve had such a positive experience with the care provided.

We truly appreciate your recommendation.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I recently had a series of PRF sessions…

I recently had a series of PRF sessions with Este, carried out by Dominika, and I couldn’t be happier with the experience. Dominika was extremely professional, thorough, and knowledgeable throughout the whole process. She took the time to explain everything clearly, made sure I was comfortable during the treatment, and gave plenty of helpful advice on aftercare and how to get the best results.

What really stood out was how detailed and attentive she was. She didn’t rush anything and made sure the treatment was tailored properly. I felt completely confident in her expertise.

Overall, a very positive experience and I would highly recommend Dominika at Este to anyone considering PRF treatments.

13 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Imran!

Thank you for taking the time to share such detailed and thoughtful feedback. We're delighted to hear that you had such a positive experience during your PRF sessions. Dominika will be especially pleased to know that her professionalism, attention to detail, and care helped you feel comfortable and confident throughout the process.

We truly appreciate your recommendation and your trust in our team.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Excellent service

Had my transplant in Istanbul under two weeks ago and I’m already seeing instant results. The team are incredibly professional and very knowledgeable.

Post transplant I came to the Clinic in Earl’s Court for hair washes and my hair was washed by Shirin, Forough and Tannaz who were incredibly friendly and very good at what they do.

12 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello!

Thank you for taking the time to share your experience with us. We’re delighted to hear that you’re already seeing positive results from your recent hair transplant in Istanbul.

Our teams both in Istanbul and at our Earl’s Court clinic work very hard to ensure every patient receives the highest level of care before, during, and after their procedure, so it’s wonderful to hear your kind words about the professionalism and knowledge of our staff.

Shirin, Forough and Tannaz will be especially pleased to know that their care during your post-transplant hair washes made your experience even more comfortable. We’ll be sure to pass on your lovely feedback to them.

Thank you again for trusting us with your treatment, and we look forward to supporting you throughout the rest of your hair growth journey.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I had a hydro facial today with pariya…

I had a hydro facial today with pariya in the London branch , her service was amazing ! Keep the great work going 😊🫧

12 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Jamila!

Thank you so much for your wonderful feedback. We're delighted to hear that you had such a positive experience during your HydraFacial at our London clinic.

Pariya will be especially pleased to know that her service made such a great impression. Our team takes great pride in providing high-quality treatments and ensuring every client feels well looked after, so it's fantastic to hear this reflected in your visit.

We truly appreciate you taking the time to share your experience and we look forward to welcoming you back to the clinic again soon.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 4 out of 5 stars

Cosmelan treatment with Ana

I have been seeing Ana at the Leeds clinic for cosmelan treatment, the treatment has worked well so far and has increased my confidence. I don't have to wear makeup as often now, I feel like my skin is perfect! I am very happy.

11 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Kisina!

Thank you so much for your lovely feedback! We're so pleased to hear that you're happy with your Cosmelan treatment results and that it's helped boost your confidence. It’s wonderful to know you’re feeling so great in your skin.

Ana will be delighted to hear your kind words, and we’re glad she’s been able to support you throughout your journey.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Sophie was absolutely amazing

Sophie was absolutely amazing. I’d been coming for tattoo removal sessions for a while which are of course painful. When coming to Sophie it was one of the first times I left feeling that wasn’t as bad as I thought it was going to be. She was so understanding and patient. I will be coming to my tattoo removals from now on not as worried as I know I will be in safe hands. She is a credit to the company!

7 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Jenn!

Thank you for your lovely feedback. We're so pleased to hear Sophie made your tattoo removal session more comfortable with her patience and understanding. Your kind words mean a lot, and we’re proud to have her on our team. We look forward to seeing you at your future sessions.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Amazing experience

I recently had the ESTE hair treatment at the London branch, and I’m honestly so impressed with the results. My hair was feeling dry and a bit damaged before the treatment, but after the treatment my hair feels incredibly soft, smooth, and much healthier. The treatment itself was relaxing, and the results are incredible— my hair looks shinier, feels lighter, and was much easier to manage. I would definitely recommend the ESTE treatment to anyone looking to restore moisture and life back into their hair.
I also want to mention how wonderful the staff members were. Both Shirin and Tannaz who looked after me were extremely professional, friendly, and attentive throughout the whole appointment. They took the time to explain the treatment, made sure I was comfortable, and gave helpful advice on how to maintain healthy hair afterwards. Their customer service really made the experience even better.

Overall, it was a fantastic experience. Great treatment and amazing staff — I will definitely be coming back again!

7 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Danika!

Thank you so much for sharing your experience! We’re thrilled to hear that your hair feels soft, smooth, and healthy after your treatment. It’s wonderful to know that Shirin and Tannaz made your visit comfortable and enjoyable — we’ll be sure to pass on your kind words.

We really appreciate your recommendation and look forward to welcoming you back to the London branch for your next appointment!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I had an outstanding experience with my…

I had an outstanding experience with my hair transplant treatment and aftercare at Este Medical Group. From the very beginning, the entire process was handled with exceptional professionalism, care, and attention to detail. The clinic in Istanbul was fantastic — modern, impeccably clean, and extremely well organised — which immediately made me feel comfortable and confident that I was in excellent hands.
Alina and Mario were wonderful throughout the whole process. They were supportive, attentive, and always available to answer questions, ensuring everything ran smoothly from consultation through to treatment and aftercare. Their guidance made what could have been a daunting experience feel seamless and very well managed.
The interpreters were truly exceptional and went far beyond what I expected. They carefully explained every stage of the procedure and recovery process, making sure I fully understood everything. More importantly, they were warm, patient, and genuinely caring, which made a huge difference while being in a different country for treatment.
The anaesthetist was fantastic and ensured I felt comfortable and reassured at all times. Their calm and professional approach helped ease any nerves and made the procedure itself far more comfortable than I anticipated.
A special thank you to Shirin, Forough, and Tannaz, who looked after the post-treatment hair washing and aftercare with incredible care and gentleness. They were extremely attentive and made the experience very relaxing, despite it being such a sensitive stage after the transplant. Their attention to detail was impressive — they even made sure the room temperature was just right while washing my hair so I felt completely comfortable throughout.
What stood out most was the genuine care shown by every member of the team. From the medical staff to the aftercare specialists, everyone demonstrated a high level of expertise while also making sure I felt supported and looked after at every stage.
I am extremely grateful for the professionalism and kindness I experienced and would highly recommend Este Medical Group to anyone considering a hair transplant. The quality of treatment, the level of care, and the attention to aftercare truly exceeded my expectations.

6 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello!

Thank you so much for your wonderful and detailed review. It truly means a lot to our entire team to hear that your experience — from consultation to treatment and aftercare — exceeded your expectations.

We’re especially pleased to hear that Alina, Mario, our interpreters, medical team, and Shirin, Forough, and Tannaz helped make your journey comfortable and well supported. Providing exceptional care and making our patients feel confident and looked after at every stage is exactly what we strive for.

Your kind words will be shared with the whole team, and we’re very grateful that you took the time to share your experience. We wish you the very best with your results and look forward to continuing to support you on your hair restoration journey.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

A constant 5 🌟 service from all the…

A constant 5 🌟 service from all the team at ESTE, today’s post surgery hair treatment by Shirin, thank you 🙏

5 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Omar!

Thank you for your kind words and for sharing your experience. We're delighted to hear you've consistently received 5-star service from the team. Shirin will be especially pleased to know her post-surgery treatment made a positive impact.

We truly appreciate your support and look forward to seeing you again at the clinic.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Id like to start off how happy I am…

Id like to start off how happy I am with my aftercare Sally, irana and lumia have really looked after me since having my surgery. How careful and supportive they've been helping me with what comes next after my hair washes I honestly have to say they have been amazing. Not to mention the hot chocolate drinks they make me they've made my aftercare go really well

1 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Laura!

Thank you so much for your lovely review!

We’re delighted to hear that Sally, Irana and Lumia have taken such great care of you during your aftercare. Your kind words mean a lot to the team, and we’re so pleased you’ve felt supported every step of the way — hot chocolates included.

Kind Regards,
Sam Cinkir
Founder, Este Medical Group

Rated 5 out of 5 stars

My experience at Este Medical has been…

My experience at Este Medical has been nothing short of amazing so far!
I have alopecia and been receiving hair regrowth laser treatment for my scalp and Shirin especially has been a gem. Not only is she lovely, I have seen a significant improvement in my scalp already which I started seeing pretty quickly. Thank you Este medical for your help! I would highly recommend them to anyone who is interested.

28 February 2026
Unprompted review
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Reply from Este Medical Group Ltd

Hi Aisha!

Thank you so much for your lovely review!

We’re thrilled to hear you’re already seeing great results from your hair regrowth treatment. Shirin will be delighted to know she made such a positive impact on your experience.

We truly appreciate your recommendation and look forward to continuing your journey with us!

Kind Regards,
Sam Cinkir
Founder, Este Medical Group

Rated 1 out of 5 stars

My experience - August 2022

On August 11, 2022, I attended Este Medical Group for a cosmetic beard treatment intended to make my beard appear darker and fuller. I did not have scalp hair loss and was not seeking treatment for hair loss.

During my consultation, I was told the treatment would involve topical minoxidil 5%. Finasteride was never mentioned as part of the treatment plan. I have written messages confirming that I was told the treatment would involve minoxidil only.

At the appointment, a dermaroller was used across my beard area. Immediately afterward, a topical solution was applied directly to my face. I have written communication confirming that the product was applied to my facial area.

I later discovered that the product used contained finasteride 0.4%. Finasteride is classified in the UK as a prescription-only medication. I was not informed that this medication would be used, and no prescription was discussed with me.

The product was manufactured by Quest Pharmacy. The label on the bottle states:

“Apply to the scalp only. Do not apply on any other parts of the body.”

Despite this wording, the solution was applied directly to my face following microneedling. I still have the original bottles with the labeling.

I was completely unaware that finasteride had been used during my procedure.

No GP was present during my consultation or treatment to oversee the use of this medication.

In the weeks following this treatment, I began experiencing severe and persistent symptoms that I had never experienced before.

I was later medically diagnosed with Post-Finasteride Syndrome (PFS).

The symptoms that developed after the procedure include:
• Loss of libido
• Erectile dysfunction
• Loss of morning and spontaneous erections
• Reduced genital sensitivity
• Decreased semen volume
• Sexual anhedonia
• Penile and scrotal numbness
• Muscle pain and weakness
• Chronic fatigue
• Muscle twitching
• Insomnia
• Anxiety
• Depression
• Emotional flatness
• Memory impairment
• Slowed cognitive processing
• Difficulty concentrating
• Tinnitus
• Dry and thinning skin
• Changes in body composition
• Hair loss

These symptoms appeared after the treatment and have continued for over three years. My symptoms have worsened over time rather than improved.

Post-Finasteride Syndrome has been discussed in recent media coverage, including reports by BBC and ITV highlighting patient experiences of persistent side effects associated with finasteride.

Prior to this appointment, I had not experienced these issues.

I have reported my experience to the relevant authorities and continue to seek medical support.

This has had a severe and ongoing impact on my physical health, daily functioning, and overall quality of life. I am sharing my experience so others are aware of what happened in my case.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Came in for my 10th and final wash…

Came in for my 10th and final wash today, The service and the hospitality from ALL Este staff has been amazing.

If your thinking of a hair transplant, do not under estimate the after care service, worth every penny, which is something not always considered when having a procedure like this.

The hair wash team Shirin, Forough and Taznaz have been amazing

Big thank you to Rusha.

V.J

27 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello V.J!

Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our team, and we’ll be sure to pass on your lovely comments to Shirin, Forough, Taznaz, and Rusha. You’re absolutely right—aftercare is such an important part of the journey, and we’re glad it made a difference for you.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Excellent result for hair treatment…

Excellent result for hair treatment exosomes. Through out my session lulu took excellent care of my session

24 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Raja,

Thank you so much for your wonderful feedback!

We’re delighted to hear that you had an excellent result with your hair treatment exosomes. It’s especially lovely to know that Lulu took such great care of you throughout your session — we’ll be sure to pass along your kind words to her.

We truly appreciate you taking the time to share your experience and look forward to welcoming you back again soon!

Kind Regards,
Sam Cinkir
Founder, Este Medical Group

Rated 5 out of 5 stars

I recently underwent PRF treatment at…

I recently underwent PRF treatment at Este London, and I couldn’t be more pleased with my experience. From the moment I arrived, the team made me feel welcome and at ease.
A special thank you to Ira Aisha and Mario, who were incredibly knowledgeable and took the time to explain the entire procedure in detail — including the benefits, expected results, and aftercare. Their thorough approach made me feel comfortable, informed, and confident before starting the treatment.
The clinic environment was clean, modern, and highly professional, and the procedure itself was handled with great care and precision.
I’ve already started noticing positive changes in my hair texture and density, and I’m feeling optimistic about continued improvement with future sessions. I would highly recommend Este to anyone considering PRF for hair growth.

23 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Shahzaad!

Thank you so much for sharing your experience with us. We’re delighted to hear that you felt welcomed, informed, and at ease throughout your PRF treatment journey.

Ira, Aisha, and Mario will be so pleased to hear your kind words. We pride ourselves on ensuring every patient feels confident and fully informed before starting any treatment, so it’s wonderful to know that this made a difference to you.

We’re also thrilled that you’re already noticing positive changes and feeling optimistic about your continued progress. Thank you for your recommendation and for trusting us with your hair restoration journey.

Kind regards,
Sam Cinkir
Founder, Este Medical Group

Rated 5 out of 5 stars

I had hair Transplant at este medical…

I had hair Transplant at este medical group 1 years ago
And my result is amazing,so far good
Thank you to all team,also everyone very friendly
I highly recommend

25 February 2025
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Murat!

Thank you so much for sharing your experience with us.

We’re delighted to hear that you’re pleased with your hair transplant results one year on — that’s exactly what we aim for. It’s wonderful to know you felt supported by our team throughout your journey and that your experience with us was a positive one.

Your recommendation truly means a lot to us. Thank you for trusting Este Medical Group.

Kind Regards
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Had my masseter botox done by Shireen…

Had my masseter botox done by Shireen and can’t believe the results. Not only have my headaches and teeth girnding dissapeared but my face just looks soo much more slim and tight. Exactly what I wanted. Highly recommend Este Medical and Shireen ecspecially.

29 November 2025
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Mina!

Thank you so much for your lovely feedback — we’re thrilled to hear how happy you are with your results.

It’s fantastic to know that your headaches and teeth grinding have improved, and that you’re loving the slimming effect too — exactly the outcome we aim for. Shireen will be so pleased to hear your kind words.

Thank you for recommending us, and we look forward to welcoming you back again soon.

Kind Regards
Sam Cinkir
Founder of Este Medical Group

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