Este Medical Group Ltd Reviews 10,029

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, professionalism, and extensive knowledge, making every interaction pleasant and reassuring. Many highlight the outstanding service, noting the personalized care and the team's dedication to ensuring comfort and understanding throughout treatments. People are particularly impressed with the quality of the treatments and the positive results, which often lead to increased confidence and satisfaction. However, some customers reported concerns regarding certain medical screening practices before treatments. A few individuals also experienced unexpected symptoms after a cosmetic beard treatment, which they attributed to the treatment.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and attentiveness of the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent and high... See more

User experience

Customers had positive experiences with user experience. Many reviewers highlighted the attentive and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Based on these reviews

Rated 5 out of 5 stars

This place is a true luxury experience from start to finish ✨ The people, the building and the treatments are 5 🌟 Emry the lead consultant is so knowledgeable and welcoming! My hydro facial was... See more

Company replied

Rated 5 out of 5 stars

Este medical in Leeds offers a five star service from the consultation to follow up. Firstly I was amazed by the beauty of the building itself, it is stunning! Emre was very professional and made me... See more

Company replied

Rated 5 out of 5 stars

Thank you Estemadical. I'm very happy that I got you.i started my treatment and i m really glad that i took the right decision .All the staff are very helpful always ready to help customers especially... See more

Company replied

Rated 5 out of 5 stars

Great customer service, all staff are friendly and knowledgeable. They care more about what’s best for you rather than selling you something. Always treated well whilst I’m there, love their honesty w... See more

Company replied


Company details

  1. Hair transplantation clinic
  2. Cosmetics Industry
  3. Laser hair removal service
  4. Plastic surgery clinic
  5. Skin care clinic

Written by the company

Este Medical Group has established itself as a global leader in the field of cosmetic and healthcare services over the past 25 years. Known for pushing the boundaries in their industry, they provide a wide range of treatments administered by skilled healthcare professionals in a safe, clinical setting. The company's success is driven by its Founder, Sam Cinkir, whose leadership has helped position Este Medical Group as a premier provider of healthcare and cosmetic treatments in the UK and internationally. Their commitment to safety, expertise, and cutting-edge treatments has earned them widespread recognition and trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Very friendly staff

Very friendly staff. Still awaiting full results of my treatment. But so far, so good.

18 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Angelina,

Thank you very much for your kind feedback. We are pleased to hear that you found our staff friendly and welcoming.

We understand that waiting for full treatment results can take time, and we truly appreciate your patience and trust. We are glad to know that your experience so far has been positive and look forward to continuing to support you throughout your treatment.

Kind Regards,
Sam Cinkir
Founder, Este Medical Group

Rated 5 out of 5 stars

Seamless and Professional Experience with Este…

I had a great experience with Este Medical Group Leeds. The service from start to finish was professional, organised, and very welcoming.

A big thank you to Emre Kafadar for the clear and honest consultation. Everything was explained thoroughly, and I felt comfortable and well looked after throughout.

Highly recommend the team for their excellent service and professionalism.

20 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Ashok,

We’re absolutely delighted to hear you had such a positive experience with the team at Este Medical Group in Leeds. It’s wonderful to know you felt welcomed, well looked after, and fully informed throughout your journey.

We’ll be sure to pass your lovely feedback on to Emre and the rest of the team!

Thank you again for your recommendation, and we look forward to seeing you again soon!

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Great customer service

Great customer service, all staff are friendly and knowledgeable. They care more about what’s best for you rather than selling you something. Always treated well whilst I’m there, love their honesty with how long treatments take and what to expect. Clean environment with competitive pricing. Definitely will look to do more treatments in future

19 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Houda,

Thank you for your thoughtful feedback. We’re delighted to hear that you value our honest approach and commitment to recommending what’s truly best for our clients.

It’s wonderful to know you feel well looked after and comfortable in our clinic. We look forward to welcoming you back for future treatments.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I did my PRF with Miki

I did my PRF with Miki, she is a great person did a very good job without feeling any pain! 100% recommend

19 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Demir,.

Thank you for your wonderful feedback. We’re delighted to hear you had such a positive and comfortable experience with Miki. Your recommendation is truly appreciated, and we look forward to welcoming you again.


Kind regards,
Sam Cinkir
Founder, Este Medical Group

Rated 5 out of 5 stars

I would like to say a big thank you to…

I would like to say a big thank you to everyone at este London especially Iriena, Shirin Arazo and all the ladies at reception. Thank so much for being kind and helpful during my treatment.

19 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello,

Thank you for your kind words. We truly appreciate your feedback and are delighted to hear you had a positive experience at Este London. We will be sure to pass your thanks on to Iriena, Shirin Arzoo, and our reception team. It was our pleasure to support you throughout your treatment.


Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Wonderful service by Amit

Wonderful service by Amit, guiding very well throughout the whole process, and my hairs are improved, definitely recommended this place xx

18 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Sandra!

Thank you so much for your lovely feedback. We’re thrilled to hear that you had a wonderful experience with Amit and that you’re already seeing improvement in your hair. Guiding our patients with care and clarity throughout the entire process is something we truly value.

Your recommendation means a great deal to us, and we’re so pleased you chose our clinic.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Lulu is amazing

Lulu is amazing, will take good care of you during your sessions. Very professional, friendly & nice. Very happy with my results.

17 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Hannibal!

Thank you so much for your wonderful feedback. We’re delighted to hear that you had such a positive experience with Lulu and that you’re happy with your results. She truly cares about every patient, and your kind words mean a lot to all of us.

We appreciate your trust and look forward to seeing you again.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Having undergone two previous hair…

Having undergone two previous hair transplant procedures at different clinics and being unhappy with the results, I was understandably very cautious about trying again. By the time I considered a third procedure, my expectations were high and my concerns were real.

Choosing Este Medical Group for my third hair transplant using Robotic DHI technology turned out to be the best decision I could have made. The results have exceeded my expectations, and I am genuinely very happy with the outcome.

From the very first consultation to today, the entire team has been outstanding. I was welcomed warmly, treated with respect, and guided honestly through every step of the process. The clinic is always extremely clean and hygienic, and every member of staff is friendly, professional, and approachable, which made the whole experience feel safe and reassuring.

What truly sets Este Medical Group apart is their level of aftercare. Even after my aftercare treatments were completed, the team continued to check in regularly, making sure I was progressing well and asking if I needed anything further. Their care and attention did not stop once the procedure was done they genuinely care about long-term results and patient satisfaction.

For anyone considering a hair transplant and looking for a clinic they can truly trust, I can confidently say that Este Medical Group delivers not only excellent results but also exceptional care and professionalism.
I’m grateful that my third attempt was with Este it made all the difference.

1 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Ramith!

Thank you sincerely for sharing your journey and for placing your trust in Este Medical Group for your third procedure.

We truly understand how important it is to feel confident after previous disappointing experiences, so it means a great deal to hear that your results have exceeded expectations. Our entire team works hard to ensure every patient feels supported, respected, and cared for — not just during the procedure, but long after.

Your kind words about our aftercare and commitment to long-term results are especially appreciated. We’re grateful you chose us, and we’re delighted we could make such a positive difference.

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group

Rated 5 out of 5 stars

I was skeptical on what firm to go with…

I was skeptical on what firm to go with for my hair transplant. I finally went with Este and I am happy I did. From my consultation with Aimiliana which went really well to updating me to what and what needs to be done to the welcoming smile from the ladies at the reception to going to Birmingham for my surgery where I met the amazing Doctor Al-Amin his team and also the amazing after care of Laser regrowth and PRF by amazing and always smiling Mehrnaz. It’s been amazing as each and everyone is there with you every step of the way. I will recommend Este to anybody looking get a hair transplant or even any beauty treatment. Thank you to Aimiliana and Mehrnaz they make it so easy all the time ❤️

22 August 2025
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Fisayo!

Thank you so much for your wonderful review. It truly means a lot to us that you chose Este and trusted us with your hair transplant journey.

We’re delighted to hear that you felt supported every step of the way — from your consultation with Aimiliana, to your time in Birmingham with Dr Al-Amin and the team, and through your aftercare with Mehrnaz. I will be sure to pass on your kind words to everyone involved.

Wishing you continued success with your results, and thank you again for your recommendation.

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group

Rated 5 out of 5 stars

I love coming in for my Exosome hair…

I love coming in for my Exosome hair treatment with Irena. She is always very thorough and gentle with the delivery of the exisomes, also very experienced and kind. I highly recommend her for any treatment. Thank you Este Medical group for looking after me so well!

16 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Francesca!

Thank you so much for your lovely feedback! We’re delighted to hear you’re enjoying your Exosome hair treatments and that Irena’s gentle and experienced approach made you feel so well looked after.

We truly appreciate your recommendation and your trust in Este Medical Group.

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group

Rated 5 out of 5 stars

Excellent service

Excellent staff, highly qualified, great results. Highly recommend for all their services. Forough and Tannaz did the after care service with best customer service.

16 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello!

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with your results and that you found our team professional and highly qualified.

A special thank you for mentioning Forough and Tannaz — we’re so pleased they provided you with excellent aftercare and outstanding customer service. We truly believe that support after your treatment is just as important as the treatment itself.

We really appreciate your recommendation and look forward to seeing you again soon.

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group

Rated 5 out of 5 stars

5* from start to finish

I’m not someone that does reviews but thought I best with Este medical group. I’ve spent probably 2/3 years looking at hair transplant companies and watching people who I know go for them. I’ve wanted somewhere that gives the complete package. Not just somewhere that offers a good transplant but somewhere that offers a fantastic before and after care. Este medical group is that company! There’s absolutely nothing I can fault with this company Gizem and the entire team answer any questions or concerns I’ve had. I had my transplant in Istanbul and the level of service provided was 5* it will be months until I see the final results but I’m
Confident that Este have made sure they will be results that I am more than happy with.

5 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Michael!

Thank you for your thoughtful review and for placing your trust in Este Medical Group after such careful research.

We’re delighted to hear that you felt supported throughout your journey and that your experience in Istanbul met your expectations. Gizem and the team will truly appreciate your kind words.

We look forward to supporting you as your results continue to develop.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 1 out of 5 stars

Misleading Information, Humiliating Experience, and Total Lack of Transparency

Avoid if you have keloid scars.

Before booking my consultation, I clearly explained that I was looking for full-body laser hair removal, including intimate areas, and that I have some keloid scars. I was explicitly told this would not be a problem and that the treatments I wanted were offered.

Based on this reassurance, I attended the consultation.

During the appointment, I was asked to remove clothing and show various areas of my body. Photos were taken of my back, where I have keloid scars, and these were shared with a colleague for review. Only after this process did they decide that they would not treat me at all.

I was then told that they do not offer intimate laser hair removal and that they would not laser any part of my body due to my keloid scars, supposedly for safety reasons. This was despite me explaining that I have had laser treatments in the past with no adverse reactions.

I even stated that I was willing to proceed at my own risk and to sign documentation accepting full responsibility relating to my keloid scarring. Despite this, I was turned away completely and refused treatment altogether.

If this is their policy, it should have been made clear before taking my booking and putting me through a consultation that involved undressing, photographs, and detailed discussion of my body. Instead, I left feeling that my time had been wasted and, frankly, humiliated.

Refusing to provide treatment is a clinical choice. Inviting someone in under false assurances and then rejecting them after such an invasive consultation is a serious failure of communication and professionalism.

I would strongly advise anyone with keloid scars—or anyone expecting honest, upfront information about what services are actually available—to avoid this place. Transparency and respect were entirely lacking.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Always have a great experience at Este…

Always have a great experience at Este Medical, the staff go above and beyond to make you feel comfortable during your treatment. As soon as you walk into the reception the girls behind the desk are amazing and always attentive and friendly.
The care they give you as soon as you arrive during your visit right up until you leave is exceptional. Amit who attends me on a weekly basis is very attentive also always checking in during visit if I need anything or just generally asking how my day was etc top guy.
I would highly recommend Este medical to anyone going through similar to me. I gave up with my thinning hair as I was told there was nothing they could do for me until I reached out to Este medical and assured me they could solve the issue and I’ve already seen a difference!
Check them out they go above and beyond to help.

13 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Nicola!

Thank you for your wonderful feedback. We’re so pleased to hear that you consistently have a great experience with us and feel well looked after by the team from start to finish.

We’ll be sure to pass your kind words on to Amit — he’ll be delighted to hear them. Most importantly, we’re thrilled that you’re already seeing positive results with your hair treatment.

Thank you for your recommendation and continued trust.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

From the moment I walked into the…

From the moment I walked into the clinic, I felt confident that I had made the right choice. The warm and friendly welcome at the reception immediately made me feel comfortable and well looked after.

During my consultation, Ozan, the manager, explained everything in great detail, answered all my questions honestly, and set very clear expectations. His knowledge, transparency, and professional approach played a major role in my decision to choose this clinic.

I have now had my procedure, and I can honestly say that I am very happy with the results so far. Everything has progressed smoothly, and the entire journey has been extremely positive for me.

The team is incredibly friendly, welcoming, and helpful. You can truly feel that they care about their patients. The clinic itself is spotless, hygienic, and very well organised, which gives you a strong sense of trust and safety. From the moment you enter, you’ll notice that there are multiple staff members genuinely focused on supporting and assisting you throughout your visit.

Another lovely touch is the level of hospitality — the refreshments are rich, varied, and thoughtfully offered, making the experience even more comfortable.

I am genuinely very happy that I chose Este Medical Group. Looking back, I can confidently say: I’m so glad I chose Este Medical Group.
In fact, I have already referred five of my friends, and I will continue encouraging them to join this family very soon.

If you’re looking for a clinic that combines professionalism, hygiene, care, and real results — this is the place.

14 January 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Mo!

Thank you sincerely for taking the time to share such a detailed and heartfelt review. Reading about your positive journey with us truly means the world to our entire team.

We’re delighted to hear that you felt confident and comfortable from the moment you arrived, and that Ozan’s transparency, professionalism, and thorough consultation helped you make your decision with clarity and trust.

It’s wonderful to know you’re happy with your results and that your experience — from the clinic environment to the hospitality — met your expectations. Creating a safe, welcoming, and supportive atmosphere for every patient is always our priority.

Your referrals and continued support are the greatest compliments we could receive. Thank you for placing your trust in us and for recommending us to your friends — we’re honoured to have you as part of the Este family.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

The staff are so friendly and helpful

The staff are so friendly and helpful. Particularly Amit

12 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Donna!

Thank you for your lovely feedback. We’re so pleased to hear that you found our team friendly and helpful, and we’ll be sure to pass on your kind words to Amit.

Your support means a great deal to us, and we look forward to welcoming you again soon.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Great customer services from Amit

Great customer services from Amit. Always making me feel welcome and comfortable every session. Highly recommend Este medical! They have very well trained staff.

11 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Terri!

Thank you so much for your wonderful feedback. We’re delighted to hear that Amit has made you feel welcome and comfortable during each of your sessions — that’s exactly the experience we strive to provide for every client.

Your recommendation truly means a lot to us, and we’re proud to have such a dedicated and highly trained team. We look forward to seeing you again soon.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Great experience at Este the team were…

Great experience at Este the team were fantastic and special thanks to Amit for taking care of me!

11 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Brian!

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. I’ll be sure to pass your special thanks on to Amit – he’ll be delighted to hear this. We truly appreciate you choosing Este.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Sanisha was absolutely amazing at Este Medical Bristol

Sanisha was absolutely amazing. The hydrofacial I had was incredible and it made me glow immediately. All of my white head spots gone and I left with glowing skin. Sanisha is very talented and makes you feel at ease. Herself and all the team are wonderful. Would recommend Este Bristol to anyone for skin and hair.

10 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Ibtesam!

Thank you so much for sharing your wonderful feedback. We’re delighted to hear that you had such a positive experience at our Bristol clinic and that your hydrofacial delivered such glowing results.

Your kind words about Sanisha’s talent, professionalism, and ability to put you at ease truly mean a lot to us, as does your praise for the wider team. We’re thrilled to know you’d recommend Este Medical Bristol for both skin and hair treatments.

Thank you again for choosing Este Medical Group.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Red light uv treatment

I am currently undergoing treatment, and Helin has provided the best service every time I come in. She is always polite, kind, caring, and pleasant. She consistently asks how my skincare routine is going and offers the best advice on how to use the creams for both morning and night. Este Medical Group is very lucky to have Helin on their team.

4 February 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Yasin!

Thank you for taking the time to share your experience. We’re delighted to hear that Helin has consistently provided such excellent care throughout your treatment journey.

Her kindness, professionalism, and attention to detail truly reflect the values we strive for at Este Medical Group, and your feedback means a great deal to us. We’re very proud to have her as part of our team and will be sure to pass on your kind words.

Thank you again for choosing Este Medical Group.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

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