Este Medical Group Ltd Reviews 

10,155
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 580 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and welcoming staff for providing professional, attentive care during every single visit and consultation. People also emphasize the exceptional results across various procedures and the supportive environment, making recovery and treatments feel entirely comfortable and safe. However, some people mentioned experiencing rushed sessions and unsatisfactory treatment results that completely failed to meet their initial expectations. A few reviewers also noted frustrating issues with consultations, feeling that proper physical examinations were lacking and that communication needed significant improvement. Some customers also felt ignored when asking for assistance regarding unresolved issues.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professional, friendly, and... See more

Service

Consumers find service to be positive, highlighting professional consultations and attentive staff who ensure... See more

User experience

Users describe positive interactions with user experience, highlighting exceptionally welcoming staff,... See more

Product

Reviewers mention positive feedback about product quality, noting that hair loss treatments and skin... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that consumers always feel supported and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been coming to Este Medical London since March and I’m already so happy with my results! I’m only halfway through my treatment plan and I can already see a noticeable difference, which is ama... See more

Company replied

Rated 5 out of 5 stars

It took me a while to decide whether I wanted to get a hair transplant or not. But after visiting Este Medical Group in Dubai, all became much more clearer. It was one of the best decision ever ma... See more

Company replied

Rated 5 out of 5 stars

I have been a client at Este Medical since March 2026, and have found the service and staff to be excellent! I’ve always been greeted with a smile and warmth; and treated with the upmost respect. I ha... See more

Company replied

Rated 5 out of 5 stars

One of the best decisions to get my treatments done from Este! Really really happy with the results and specially the technicians have been super nice and helpful. Loved my experience with Shirin. She... See more

Company replied


Company details

  1. Hair transplantation clinic
  2. Cosmetics Industry
  3. Laser hair removal service
  4. Plastic surgery clinic
  5. Skin care clinic

Written by the company

Este Medical Group has established itself as a global leader in the field of cosmetic and healthcare services over the past 25 years. Known for pushing the boundaries in their industry, they provide a wide range of treatments administered by skilled healthcare professionals in a safe, clinical setting. The company's success is driven by its Founder, Sam Cinkir, whose leadership has helped position Este Medical Group as a premier provider of healthcare and cosmetic treatments in the UK and internationally. Their commitment to safety, expertise, and cutting-edge treatments has earned them widespread recognition and trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10k reviews

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4.9

All reviews

(10,155)

563 reviews in the last 12 months

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Rated 5 out of 5 stars

Glasgow Este

Glasgow Este - was a great experience and made to feel to welcoming on arrival. Amit made me feel relax throughout my visit and made it easy process throughout.

29 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Dave,

Thank you for your lovely feedback! We're delighted to hear you had a great experience at our Glasgow clinic and felt so welcomed on arrival. It's wonderful to know Amit helped you feel relaxed and made the whole process easy for you. We truly appreciate your kind words and look forward to seeing you again soon!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Amazing staff excellent service cant…

Amazing staff excellent service cant fault!

29 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Alia,

Thank you for your wonderful feedback! We're delighted to hear you had such a positive experience with our team and service. We truly appreciate your kind words and support!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Many thanks to Shireen

Many thanks to Shireen, she was very helpful and professional with the treatments I have been getting from Este Medical, the clinic is pleasant clean and considerate, I highly recommend ESTE medical

28 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi AK,

Thank you for your kind review! We're delighted to hear that Shireen provided such helpful and professional care during your treatments. It's also great to know you found the clinic clean and comfortable. We truly appreciate your recommendation and look forward to seeing you again soon!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Great experience, highly recommend

Like many people going for this kind of treatment, I was not expecting it to work. Now, in my fourth month of treatment though, I'm surprised to see some of the hair regrowing. The team as a whole has been friendly and accommodating with my chaotic schedule, but I'd like to give special thanks to Alina and Shirin for their help and professionalism.

28 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Julian,

Thank you for your thoughtful review! We're really pleased to hear you're starting to see positive results from your treatment. It’s great to know the team has been supportive and flexible with your schedule, and we’ll be sure to pass your special thanks on to Alina and Shirin. We truly appreciate your feedback and look forward to continuing to support you on your journey.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Hair loss treatment

Very friendly helpful staff. The service given is excellent and so far the results are also excellent. Amad & Dominka have been fantastic very encouraging and explain the treatment very well.I would definately recommend.
The girls on the reception are also excellent very welcoming and friendly.

27 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello! Thank you so much for your kind review.

We’re delighted to hear you’ve had such a positive experience with both the team and your treatments so far. Amad and Dominika will be very pleased to hear your feedback, and we truly appreciate your kind words about our reception team as well.

Thank you again for your recommendation and support.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Este

Had a great time at este. Fantastic service by Dominika, made me feel relaxed about my procedure and ensures i understand everything and that i am comfortable.

25 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello!

Thank you for your lovely feedback.

We’re so pleased to hear you had a great experience at Este and that Dominika made you feel relaxed, comfortable, and fully informed throughout your procedure. Your kind words mean a lot to the team.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Great results and improved confidence


I’ve been having Scarlett RF and laser resurfacing along with laser hair removal at Este Medical Group, and I’m really happy with my experience so far.

My skin was previously badly damaged with acne, and I used to feel uncomfortable going out without makeup. Since starting treatment, I’ve already noticed a visible improvement, and even halfway through the process, people have commented on how much better my skin looks.

What I really appreciate is how well they look after you throughout the treatments. The staff are friendly, professional, and make you feel comfortable at every visit. The pricing feels reasonable for the level of care provided, and there’s also good availability, including weekend appointments, which makes it very convenient.

Overall, I’ve started to feel much more confident in my skin, and I’m glad I chose this clinic.

25 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Gurpreet!

Thank you for your lovely review and kind words about your experience with Este Medical Group.

We are so pleased to hear you are already seeing improvements in your skin and confidence. It means a lot to the team to know you have felt well looked after throughout your journey with us.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Highly recommended

Semhar is an amazing practitioner, I’m always going to her for my hydrofacials. Este Medical in Leeds is located in such a beautiful building and the offers available are great, I have introduced many friends to this clinic and speak highly of any treatments I get done. Highly recommended

23 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Noorie!

Thank you so much for your wonderful feedback and continued support! We’re delighted to hear that Semhar always provides you with such amazing Hydrafacial treatments. It’s also fantastic to know you love our Leeds clinic and have recommended us to your friends — that truly means so much to us. We really appreciate your kind words and look forward to welcoming you back again soon!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

My experience with Heather has been…

My experience with Heather has been absolutely amazing. She is so warm, kind and caring. She has reassured me every step of the way and goes above in beyond in assuring I have the best experience possible! There’s no one I’d rather have :)

23 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Jaina!

Thank you so much for your beautiful feedback! We’re absolutely delighted to hear about your amazing experience with Heather. Her warm, caring nature and dedication to making every client feel reassured and supported truly make her special. We’ll be sure to pass on your lovely words to her — she’ll be so happy to hear them!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Had a hydrafacial with Caroline.It was…

Had a hydrafacial with Caroline.It was a amazing experience from start to finish. She was excellent, knowledgeable, and very attentive,one of the best hydrafacials i had,talked me through every step of the process,advised me on how i can improve my skin care further.would 100% recommend

23 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Shahida!

Thank you so much for your wonderful feedback! We’re delighted to hear you had such an amazing Hydrafacial experience with Caroline. Her knowledge, attention to detail, and passion for skincare truly make a difference, and we’re so pleased she helped guide you through every step. We really appreciate your recommendation and look forward to welcoming you back soon!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Este hair treatment

I have weekly treatments for hair growth. Amit is always very professional, informative and friendly. I am in month two and I can see my hair is thickening.

23 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Rossana!

Thank you for sharing your experience! We’re so pleased to hear you’re already seeing positive results with your hair growth treatments. Amit’s professionalism and friendly approach are truly appreciated, and we’ll make sure he receives your kind feedback. Wishing you continued success on your journey!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Amazing customer service from Dominika…

Amazing customer service from Dominika from my laser hair removal, she always made sure that I was okay and she was lovely!

22 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Ibrahim!

Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience with Dominika. She truly cares about making every client feel comfortable and looked after, and we’ll be sure to share your lovely feedback with her!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I had my Tattoo laser removal session…

I had my Tattoo laser removal session today with Izzy and it was absolutely outstanding. Izzy is extremely patient and kind and allowed me to take my time dealing with the pain. Izzy is a star! Updating: today I had my 4th session and Izzy is an ANGEL!!! And now having my first fat freezing and super happy❤️

22 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Penelope!

Thank you so much for your lovely words and continued trust in Izzy and the team! We’re absolutely delighted to hear how happy you’ve been with your tattoo removal journey and now your first fat freezing treatment too. Izzy truly is a star, and we’ll be sure to pass on your kind feedback to her.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I have been seeing some real results in…

I have been seeing some real results in my laser hair treatment by amit.The staff are all great and really helpful I have had a really good experience

21 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Deu!

Thank you so much for your kind feedback. We’re delighted to hear that you’re seeing great results from your laser hair treatment and that Amit and the team have made your experience such a positive one. We truly appreciate your support and look forward to seeing you again soon.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Exceptional

Exceptional. Simply life changing. Eyebrow Treatment with Robotics was beyond expectation, the level of care is unparalleled Shirin, Marios, Alina, Forough, Aria have all gone above and beyond to ensure from start to finish. Everyone is always so attentive, and genuinely invested in the best results and your wellbeing. I was treated as an individual on a more personal level with a bespoke service everyone - very refreshing today . I’ve been to the likes of Harley Street etc and honestly the level of care here is far superior on every level. It’s been an absolute pleasure. I have been a loyal customer for years, from skin with a recent hydrofacial & previous PRP hair treatments. Any issue I’ve experienced Este has reduced modern day stress and really helped brought my confidence back after ageing and having a baby. For me having that trust is invaluable & knowing I will be taken care of is priceless. I’ve been so pleased with the results I have recommended friends and family. I would highly recommend without hesitation.

21 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Shahla!

Thank you so much for your wonderful and heartfelt feedback. We’re truly delighted to hear how positive your experience has been and that our team, including Shirin, Marios, Alina, Forough, and Aria, made you feel so well cared for throughout your journey.

Your loyalty, trust, and recommendations mean the world to us, and we’re so pleased we’ve been able to help restore your confidence and wellbeing. Thank you again for your continued support.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I had an amazing experience at Este…

I had an amazing experience at Este medical Birmingham branch, everything went smooth and the service and hospitality from the team was amazing especially lumia . I would most definitely recommend everyone to come and get their transplant at the Birmingham Este branch. Thanks to lumia and the team

20 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Wajid!

Thank you so much for your kind feedback. We’re delighted to hear that you had such a positive experience at our Birmingham branch and that everything went smoothly throughout your journey. Lumia and the team will be so pleased to hear your lovely comments. We truly appreciate your recommendation and wish you the very best with your results.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Flutra

Flutra! What can I say...well, here goes.

One the best technicians I've ever had the pleasure of being introduced to.

Her attention to detail, care and patience is outstanding.

She has a genuine passion to make a real difference to people's lives and her sincerity is reflected in her work and treatment plan with me.

She is a true professional, and a real asset to the Este team.

I have had the pleasure of her work over a number of months undergoing long individual sessions of the Algae peel and will continue to request her to be my clinician for further treatment.

Thank you!

8 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Ash!

Thank you so much for your incredibly kind and thoughtful feedback. We’re delighted to hear about your positive experience with Flutra and that her care, attention to detail, and professionalism have made such a meaningful difference throughout your treatment journey.

It’s wonderful to know you’ve felt so well looked after during your Algae Peel sessions and that you continue to trust her with your ongoing care. Your comments truly reflect the dedication she brings to her work, and we will make sure your message is shared with her and the wider team.

We really appreciate you taking the time to share this, and we look forward to seeing you again for your future treatments.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Madam Shirin is top professional and…

Madam Shirin is top professional and amazing person. The experience overall at este medical is class. 👏

14 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Tobi!

Thank you so much for your wonderful feedback. We’re delighted to hear that Shirin made such a positive impression and that you enjoyed your overall experience with us at Este Medical Group. Your kind words truly mean a lot to the team.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Good customer service

Shirin, Forough and Tannas have been very good with the pre-care and after-care whilst I am going through the hair transplant process.

14 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Durim!

Thank you for your kind feedback. We’re so pleased to hear that Shirin, Forough, and Tannas have taken great care of you throughout your hair transplant journey. Providing excellent pre-care and after-care support is extremely important to us, and your comments mean a lot to the team.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I’ve had a great experience with Este…

I’ve had a great experience with Este Medical Group. My laser hair removal treatment has been seamless, informative, and genuinely enjoyable and the results speak for themselves! The staff are always lovely, professional, and welcoming. Mirza’s always a legend too. Never had a bad experience. Highly recommend!

14 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Claudia!

Thank you so much for your wonderful feedback. We’re thrilled to hear you’ve had such a positive experience with your laser hair removal journey and that you’re happy with the results. Our team will be delighted to hear your kind words, and we’ll be sure to pass your special mention on to Mirza as well. We truly appreciate your recommendation and look forward to welcoming you back again soon.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

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