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eTags Reviews 2,729

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TrustScore 4 out of 5

3.9

Department of Motor Vehicles
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the user experience, finding the process easy, quick, and convenient, especially appreciating the ability to avoid the DMV. The delivery service is frequently highlighted as efficient and timely, with many people receiving their tags and registration promptly. However, some customers also noted that the service is expensive, with fees significantly higher than state charges. A few other people also felt that the service was ambiguous, with some expressing concerns about legitimacy or difficulty understanding if their requests were fully processed, and a small portion of people were dissatisfied with the service, citing issues with communication and a lack of resolution for their problems.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, with some praising its efficiency, convenience, and... See more

User experience

People report positive experiences with the user experience, finding the process simple, straightforward, and... See more

Price

Customers consistently express dissatisfaction with pricing, frequently citing hidden charges and exorbitant... See more

Website

Reviewers express ambiguous feedback about the website. Many customers report confusion, believing they were... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the quick... See more

Based on these reviews

Rated 4 out of 5 stars

Convenient and quick way to get a title from another state. Customer service was five stars, I just wish I had a tracking number and knew it was coming from FedEx.

Rated 4 out of 5 stars

Everything is taken care of without me going to the DMV and wasting time I gave it four stars because they are a little bit more expensive, but other than that I will go back to them I do like doing i... See more

Rated 4 out of 5 stars

I did receive title quickly and was able to sell my vehicle correctly. Wish I had not to pay for a electronic title to paper but it is what it is.

Company details

  1. Department of Motor Vehicles

About eTags

Written by the company

Online Vehicle Title & Registration Services

eTags is licensed by DMVs in multiple states and prioritizes user-friendly technology and online services to make title and registration processing easier and faster. Whether you need to renew you registration, apply for new license plates, or get your vehicle title, eTags can help with easy-to-use online applications and forms, customer support by phone or email that you can actually get a hold of, and streamlined and direct DMV access in many states.

Vehicle Ownership Transfers

Your may need to transfer ownership of a vehicle title if you bought, were gifted or inherited a vehicle. Additionally, if you moved to a new state, you need to transfer the title of your car, motorcycle or boat to your new state of residence in addition to applying for a registration. Use our advanced web app to submit your information, documents, and electronic signatures, all through some of the highest security protocols that exceed many DMV data protection requirements.

Lost Vehicle Title Replacement

You may need a replacement title if yours was lost, stolen, or damaged. In many cases, you may need your title if you need to prove ownership of the vehicle or are planning to sell it. In some states where titles are held electronically and so no paper copy exists, you may only need to request that the electronic title be printed. In most states, only the owner listed on the title can request it, with some exceptions allowing the use of a Power of Attorney or other documents that prove that a different individual is authorized to request the title.

Vehicle Registration Renewals

eTags can hep you renew your registration online in multiple states such as California, Florida, New York, and Maryland. While many state DMVs require PIN numbers or verified accounts, eTags uses alternate verification methods, allowing vehicle owners to avoid online hassles. We provide additional benefits that many state DMV websites do not such as flexible shipping, assistance with registration holds or stops, digital registration card downloads, and more.

Get Online, Not in Line

Written by the company

Skip the DMV and Go with eTags
You can renew your registration, replace a lost vehicle title, transfer your title and apply for new plates all through eTags. While many DMVs offer some online services, restrictions ranging from holds or stops on your driver or vehicle record, outdated DMV information, and more can result in the inability to complete your transaction online with the DMV. With eTags, you can avoid many of those pitfalls and complete your transaction online, with support agents available to assist you if needed. No DMV appointment required.
Multiple Benefits for eTags Customers
When the DMV office or website just won't do, eTags can help solve many of the frustrations related to vehicle title and registrations. Our online web application means you have an easy way to submit your information, including providing copies of documents such as insurance or ID when required. Our customer support team can help by phone and email as well as text and chat if requested. Not to mention our fast processing, digital registration copies, and flexible shipping are reasons why more and more vehicle owners are choosing eTags.

Contact info

Order Your Vehicle Registration & Title

Renew a registration, replace a lost title, apply for plates, & more

3.9

Great

TrustScore 4 out of 5

3K reviews

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Replied to 0% of negative reviews

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Rated 1 out of 5 stars

Slowest company I have ever had to deal with!

This business sucks it tells you that they usually process or respond within 24 hours which is not true so far it has taken at least 3 days every time for them to respond in the last time it took them almost 5 days I understand that there could be with what I filed but I don't think it should take a whole business week to report it... You contact support All I tell you is there's nothing I can do it's out of our hands I honestly don't understand why they even have support

Rather than sending you all the problems with the title at once they do it one at a time which is prolongs the whole ordeal!

I first contacted them on a Saturday They got back to me on Tuesday I responded to that they got back to me on the following Monday after business hours.

$150 fee for what? I thought it was supposed to make it easier and quicker so far it's taken 2 weeks longer than it would have if I just went into the DMV.

I haven't even gotten to the shipping part yet I can only imagine how long that's actually going to take.

My problem is that on their website that explicitly says you get a response between one and three business days which is a complete lie! They tell you they escalated it and then it still proceeded to take three more days this company is complete garbage.

Is there going to blame it on the DMV which we both know isn't true!

I don't need a respond I just want everyone to know this 3.9 star is definitely BS.

UPDATE

I decided to just go to the DMV because after a week and a half they finally got back to me and now they want me to send them papers through the mail so they can get it approved so at the earliest we'll be another week is exactly what they told me!

27 February 2026
Unprompted review
Rated 1 out of 5 stars

eTags is a total scam site

eTags is a total scam site - they don't add any value, and they charge exorbinant fees based upon people being too stupid to realize they aren't actually connected to the DMV. USE THE REAL DMV SITE! Don't pay extra money to these scammers! THEY DON'T ADD ANY VALUE - THEY JUST TAKE YOUR MONEY!!!!!!!

28 February 2026
Unprompted review
Rated 1 out of 5 stars

They will take your money - for nothing

They charge 7 times what the state department of motor vehicles charge and do nothing. They simply pass on the hardcopy documents you fill out and mail back to them. Nothing is electronic. Skip this middle mad and go directly to the state. It will be faster. Also if you complain, they ignore your written complaints or fail to resolve phone complaints. See the terrible reviews on the BBB website.

27 February 2026
Unprompted review

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