Ethical Apothecary Reviews 

235
•
TrustScore 3.5 out of 5

3.6

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See what reviewers are saying

Rated 5 out of 5 stars

Fabulous range of quality ethical products. Products I especially love are the evole eye serum, ishga body oil & body spray, scence naturel deodorants (I did absolutely love the smell of the schmidts... See more

Company replied

Rated 4 out of 5 stars

My order took six days to arrive and although you showed stock of the bitter orange lip salve when I ordered, you were out of stock and you sent me another scent. As this original scent was asked for... See more

Company replied

Rated 3 out of 5 stars

I can’t give a zero star review but I would if I could !! My order was placed and paid for on 06/07/23 and I still haven’t received it some 3 weeks later. I have emailed, messaged and tried to ri... See more

Rated 1 out of 5 stars

My package never arrived to me. It was delivered to someone who signed for it but was clearly not me and when I contacted the company to discuss this they did nothing to resolve the problem. They neve... See more

Company details

  1. Health and beauty shop
  2. also in
  3. Beauty product supplier
  4. Beauty supply store
  5. Hair product shop
  6. Toiletries Shop
  7. Wellness centre

Information provided by various external sources

Cruelty Free & Ethical Beauty Brands. A collection of professional, award winning, handmade, small batch products. With a choice of Organic & Vegan products


Contact info

3.6

Average

TrustScore 3.5 out of 5

235 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.6

All reviews

(235)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely wonderful product and…

Absolutely wonderful product and service!!! Thank you Sam and Mel!!!!

26 March 2020
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Thanks again Sharon so glad you are enjoying your products and our site it really means a lot
Best wishes take care
Sam and Mel

Rated 5 out of 5 stars

very good

very good, professional and reliable.

23 March 2020
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Mahsa
Many thanks for your review it’s so lovely when we get to read such lovely words
Best wishes
Sam and Mel

Rated 5 out of 5 stars

Sustainable

Quick delivery, plastic free packaging and quality products!

17 March 2020
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Hey Sarah
Thank you for taking the time to write us such a great review. It means a great deal and is very much appreciated
Best wishes
Sam and Mel

Rated 5 out of 5 stars

Good old fashioned customer service

As with previous order, smooth and simple. Great products, great service.

10 February 2020
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Elaine thank you for your 5 star review so great to read your experience was a good one
Best wishes sam and Mel

Rated 5 out of 5 stars

Great products

Great products. Great packaging. Will buy from again

10 February 2020
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Thank you we look forward to welcoming you back soon
Best wishes sam and Mel

Rated 5 out of 5 stars

Friendly service and well packaged

Friendly service and well packaged. Will be using them again.

2 January 2020
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Thank you very much for your great review of Ethical Apothecary, it really means the world and we very much appreciate you taking the time to write us a review
Best wishes
Sam and Mel

Rated 5 out of 5 stars

Delivery on time

Delivery on time, items packaged nicely. Unable to comment on items as they were given as gifts.

30 December 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Thank you for choosing Ethical to send gifts we really appreciate you taking the time to write us a review .
Wishing you the very best
Sam and Mel

Rated 5 out of 5 stars

Experienced excellent service for a…

Experienced excellent service for a last minute order which arrived promptly in time for Christmas. The gift was beautifully wrapped and the recipient is delighted with the skin care products.

28 December 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Helen
Glad we could help it was our pleasure,
Thank you for taking the time to write us such a lovely review
Best wishes
Sam and Mel

Rated 5 out of 5 stars

Ishga skin care

Super product, efficient service 5stars.

24 December 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Thank you so much for taking the time to write us such a lovely review , I love the Ishga products too
Best wishes
Sam and Mel

Rated 5 out of 5 stars

Outstanding customer service

They pulled out all the stops to get a candle to me in time to give it to my friend before Christmas. Lovely little personal note inside. Outstanding customer service.

22 December 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Thank you for your lovely review so glad we could help.
Take care
Sam and Mel

Rated 5 out of 5 stars

Received quickly and postage free.

14 December 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Thank you for your 5 star review
We are very grateful and glad you received your order in good time, we look forward to welcoming you back soon.
Best wishes
Sam and Mel

Rated 5 out of 5 stars

Toothbrushes arrived quickly with a…

Toothbrushes arrived quickly with a cute handwritten note. Tried one and loved it, rest are for Christmas gifts

4 December 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Hello
Thank you for your 5 star review , we really appreciate your feedback and kind comments.
Stay safe
Best wishes
Sam and Mel

Rated 5 out of 5 stars

Beautiful items & v fast delivery

Beautiful items & v fast delivery. Extremely pleased.

2 December 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Susi
Thank you very much for your 5 Star review we are so very grateful for your kind words and chuffed you are pleased with our website.
Best wishes
Sam and Mel

Rated 5 out of 5 stars

Items ordered were sent very quickly

Items ordered were sent very quickly, well packaged. Very unusual scents, long lasting.

30 November 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Adrian
So glad to hear you are pleased with your Ethical Apothecary experience we love hearing feedback from
Our fabulous customers
Best wishes
Sam and Mel

Rated 4 out of 5 stars

Mix up with the wrong product being…

Mix up with the wrong product being delivered. But resolved instantly with the correct product being shipped out first class. Amazing service! And brilliant company motto! Would recommend!

28 November 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Thanks so much for your review and very sorry about the mix up , pleased we were able to sort very quickly for you .
Look forward to welcoming you back
Soon
Best wishes
Sam and Mel

Rated 4 out of 5 stars

So far so good.

Ordered a few shampoo bars to try. Nettle and seaweed is working well for my hair and psoriasis prone scalp. Like most bars, more pricey than shampoo bottles, but trying to source more 'natural' products. Hope to source locally to reduce costs in future.

27 November 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Kerrie
So glad to hear your shampoo is working well for
Your hair , we look forward to welcoming you back to Ethical Apothecary.
Best wishes
Sam and Mel

Rated 5 out of 5 stars

Good on three dimensions!

Website works, items arrived quickly, items good!

21 November 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Emily

Thank you for leaving us a 5 star review, we appreciate your valued feedback.

Best Wishes
Mel

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