Couldn't find Mama Sita's Caldereta Mix in the UK at a reasonable price ... until Google found EthicMixx for me! Order arrived very quickly, process was easy and communications re progress excellent.... See more
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Excellent Service, fresh foodstuffs and on-time delivery. I would also state that they are quite responsive when there is any complaint and they act promptly. I would say as feedback keep it up. Also,... See more
Excellent customer service Had few issues , but quickly sorted Could not ask for better reaction Generally Good are in good quality. Excellent prices as I am living in a small town about 2 to 3... See more
Highly recommend, I was so happy to find these products online, I made EfoRiro soup. The plantains were nice and big but did ripen very quickly so we had to eat the lot within 3 days but otherwise the... See more
Company details
- Online Food Ordering Service
- African Goods Shop
- Asian Grocery Shop
- Grocery delivery service
- Grocery Store
Written by the company
African & South-East Asian online grocery store. We deliver to all parts of the UK and mainland Europe. Free delivery available - T&C's apply.
Contact info
Huffwood Trading Estate, RH13 8AU, Horsham, United Kingdom
- 01403 710 528
- hello@ethnicmixx.com
- ethnicmixx.com
Improved delivery
Overall, my experience was much better, than previous times, in terms of the courier delivery
APC overnight delivery service, delivered, when they said they would, and I got email and text notifications, on the day with a 2 hour delivery window
In terms of the items, I was really disappointed. The Eniola Ijebu garri, was just like normal garri, as it was not sour enough and I found pieces of string in them, also the plantains, were the size of large bananas, so I did not feel they were value for money.
I also wish, that the larger bags of dried goods like garri, had sealable tabs so that they are easier to store
All in all it was OK
My order got to me in Scotland fresh…
My order got to me in Scotland fresh and in time. My second time ordering from this site. They let you know if there's a change in the date of delivery or items not available. Happy customer here😘.
Friendly service
Online ordering was easy and efficient. Better still was the friendly advice I received when I telephoned. Goods were of good quality and delivered on time. An improvement to the service would be the ability to choose the required quantity of a product rather than be limited to a prescribed amount.
My Guava arrived rotten
My Guava arrived rotten. I'm highly disappointed especially when I was thinking High of this establishment only for them to sell me rotten fruits.

Reply from EthnicMixx
My Shopping Experience with Ethnicmixx
I have been shopping with Ethmicmixx for just under 3 years now and I have never been disappointed.
You get what is advertrised. You get what you order.
They also have an impressive range of African (especially Nigerian and Ghanian foods) and Asian food condiments.
It is always a pleasant experience…
It is always a pleasant experience shopping on Ethnicmixx. You get what you see & order, no gimmicks. Anything missing or not in good condition, call their customer service and they will immediately resolve the issue. I highly recommend them for your African, Caribbean and Asian foods. Try and see for yourself. Cheers
I am so pleased with everything I…
I am so pleased with everything I ordered for, the yam was really good and tasty, everything is as expected. The beans is too expensive though. But your goods are generally affordable and delivery was fast and cheap too. I will definitely order again, especially yam, garri and plantain.
Highly recommend
Highly recommend, I was so happy to find these products online, I made EfoRiro soup. The plantains were nice and big but did ripen very quickly so we had to eat the lot within 3 days but otherwise the order was perfect, will definitely use again soon.
Would highly recommend
Very good, came as expected. I was updated about my order and it came on time. Happy with the service and posting and packing also especially of the meats.
Excellent Service
Excellent Service, fresh foodstuffs and on-time delivery. I would also state that they are quite responsive when there is any complaint and they act promptly. I would say as feedback keep it up. Also, it would be cool to increase your selections in meat and poultry varieties. And ensure there is high availability of Moi Moi leaves, as I do enjoy them. Thanks.
Very easy to order and delivery was…
Very easy to order and delivery was quicker than expected. Although they say 3-5 working days, I actually received my order within a couple of days.

Reply from EthnicMixx
Very good customer service.
The customer service was very good. I particularly like Esther and Paula.
The products where very fresh and excellent presentation.

Reply from EthnicMixx
Please desist from ordering your ‘iru’…
Please desist from ordering your ‘iru’ from the supplier as I had to throw away a whole pot of amazing soup cooked with your iru and it had loads to stones in it. I bought 3 packets and went to check the other 2 and they also contained small stones about the same size as the iru seeds. I was and still am totally upset at the waste of the soup because of this and also had to throw away the other two packets. What a complete waste of money and also dangerous as the stones could have cracked my teeth. Although your online ordering was good as well as delivery, I am scared to order from you again

Reply from EthnicMixx
I always order my African groceries…
I always order my African groceries from here. Lovely staff and fast service.
Highly recommended!

Reply from EthnicMixx
Excellent
First time customer. My order was delivered very quickly. The yam, plantains and pepper I ordered where all fresh and and in good condition. And the other packed items where excellent also. I will be ordering from them again.

Reply from EthnicMixx
Arrived on time
Arrived on time. But had to throw away spinach. It was basically black. Yuck!
Meats and fish were good. Stayed frozen.
I would order again mainly spices and frozen. Never fresh.
Really excellent customer service
Due to the eu border issue, my order was delayed by 2 weeks. When I called to complain the team handled it well and provided a follow-up and reasonable solution. Everything was in top condition except the perishable (due to the delay).
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