First garage booked for fitting was no longer working with etyres so had to change garages. Original order was cancelled by etyres and a new order given. Had to chase for new order number for use at g... See more
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etyres have taken the headache out of buying new tyres. We are online stockists of brand new tyres, from leading premium and budget brands, committed to providing the same 5 star service that we have become renowned for. With our range of delivery & fitting options, it is easier than ever to get new tyres. Choose to have them delivered straight to your door with our home delivery option. Otherwise, search for a local garage or mobile fitter to do all the hard work for you. What’s more, with our online tyre search, it’s simple to find the right tyres to suit your requirements and budget.
Contact info
1 Kingfisher Court, TS18 3EX, Stockton on Tees, United Kingdom
- 0808 164 9151
- customerservice@etyres.co.uk
- etyres.co.uk
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WOULDNT USE ETYRES AGAIN
Had purchased tyres and then booked a time of 1030 for fitting. Arrived for fitting after a 30 mile round trip to be told tyres wouldn’t be in until afternoon. Pointless being able to book a time if the tyres aren’t even there! Wouldn’t use etyres again
Avoid this company. It is a scam.
I ordered and paid for 4 tyres and fixed a fitting date with local tyre fitting garage. An hour before the allotted time the garage called to say only 2 of the four tyres had been delivered. I called eTyres and was told they needed to contact the delivery company. However, they couldn't use the telephone only email. Needless to say, 3 hours later and nothing from eTyres! I called them again - same story! I asked to speak to a manager but managers don't take calls! The delivery company doesn't take calls and eTyres won't tell me who the deivery company is. I asked for refund but was told that takes 6 days. I explained payment only takes 6 seconds!
So, now I am £400 out of pocket with no tyres and no money to go anywhere else meaning van is off the road and I'm losing more money every day.
This is one great big scam - avoid.
Sold slot that couldn't be fulfilled, slow refund
They took money straight away for a next day booking but garage called and said couldn't fulfil for over a week. When I contacted etyres to rebook somewhere else or cancel they were pretty slow: half an hour for an exchange of a dozen messages, and then told me it would be 6 days for a refund. That's the policy. Needs to be better for mistakes that they/garages make.
Fast friendly efficient service
Fast friendly efficient service, booked through black circles.
The easiest way to buy tyres and a great price
Easy to order, great value and quality fitting service by local business.
easy quick and no hassle
Website clear, good prices, times to fit were convenient and short.
Tyre replacement
Friendly, helpful, completed work quickly and communicated arrival time
Having great difficulty with website.
Having great difficulty with website.
Showing cost of £6million plus for 4 tyres. Tried ‘chat’ helpline - no response.
Easier to go elsewhere
I am writing to express my concern…
I am writing to express my concern regarding my scheduled appointment on 03/10/2025 at 09:30, which was unexpectedly canceled. Unfortunately, I received no prior notification by phone or email, and only learned of the cancellation when I arrived.
I was informed that the cancellation was due to the tyres being out of stock. While I understand stock issues can happen, I would have greatly appreciated timely communication, as this would have saved me both time and
Brilliant service 5* used the fitting…
Brilliant service 5* used the fitting service too which also was 5* will definitely use Etyres again as was totally hassle free thank you so much for providing this service
Very easy purchase and service from…
Very easy purchase and service from etyres!
Etyres delivered as promised.
Etyres delivered as quoted and delivered as promised to my preferred fitter.
FALSE ADVERTISIING COMPLETELY AVOID
Ordered 4 tyres at 08:30 am for a 12:30 fitting at a local garage. I paid slightly more to have it done " on day " when compared to deals elsewhere for "next day" or "48hr" time booking slots. Car was dropped off at garage and i returned 90 mins later, the tyres were not at the garage, but the garage did not inform me initially, they waited until I returned after the hour slot. The garage did however inform etyres who frankly were completely useless, they said they couldn't guarantee the tyres would be delivered within 6 days ( their refund process takes 6 days ) so I was in a hopeless position of not having the money nor a new set of tyres, and no guaranteed delivery time, they didn't offer an upgrade, a discount, it was almost as if it was totally acceptable on their behalf to falsely represent they could fit tyres on day and then also found it acceptable that I should then work with an indefinite/ indeterminate fitting time. Honestly beyond crap, useless. STILL NO TYRES, STILL NO OPTIONS, STILL NO DELIVERY TIME
Hassle free service
My second time using this service. It’s been, once again, faultless. Special shout out to SETYRES (Epsom) for replacing 4 tyres and carrying out 2-wheel alignment - all in 30mins.
The tyres are a great price
The tyres are a great price. And to be able to have mobile fitting at home means less time waiting for tyres to be changed.
Great experience
I showed up with car at the appointed time and left them to it for an hour or so. The correct new tyres were fitted and although there was an issue with adjusting the tracking (which I had also booked), this was amicably sorted out the following week.
The fitter gave me a call when they found that one of the tracking adjusters was seized, said they'd ordered a new one and advised me to come back and get the tracking sorted, which I did the following week.
Very friendly and efficient…
Very friendly and efficient service.Tyre changed and back on the road in super quick time.Will definitely use the Etyre service again
Excellent tyre replacement
The whole process of replacing a worn tyre was easy and quick and the tyre company I attended was courteous, quick and easy.
Everything good!!
Easy to negotiate the etyres site, good choice of tyres both budget and name brand, competitive pricing and local next day fitting! Couldn’t ask for more!
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