etyres Reviews 

24,731
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 187 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the process of purchasing tyres and booking fitting appointments online to be straightforward and easy, with competitive pricing often highlighted as a significant advantage. Reviewers frequently praised the efficiency and professionalism of the fitting service, noting quick turnaround times and helpful staff at the garages. However, some people experienced significant issues with the booking process, including garages not being aware of appointments or tyres not being delivered as expected. There were also instances of incorrect tyre fitting, such as a tyre being installed the wrong way, and frustration with customer service when trying to resolve these problems.

What people talk about most

Service

Users describe ambiguous interactions with service, with many customers reporting positive experiences,... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers praising the professionalism, helpfulness, and... See more

Price

Customers consistently note positive experiences with price, often finding competitive and reasonable pricing... See more

Product

Customers had ambiguous experiences with product, with some praising the quick delivery of genuinely new... See more

Booking process

Consumers find the booking process to be ambiguous, with many reporting issues despite an initial easy online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First garage booked for fitting was no longer working with etyres so had to change garages. Original order was cancelled by etyres and a new order given. Had to chase for new order number for use at g... See more

Rated 4 out of 5 stars

I’m impressed with etyres! Their range of premium and budget tyres is fantastic, and the service is top-notch. I loved having the option to choose home delivery, and the website made it easy to compa... See more

Rated 4 out of 5 stars

Buying tyres from etyres was such a smooth experience. I ordered from Canada, and the online search made it simple to find the exact tyres I needed. Delivery to my door was fast, and everything arriv... See more

Rated 3 out of 5 stars

Price was good, ordering was easy and the tyre fitting centre was close . Car was booked in for Wednesday but no tyres arrive ,after a few calls e tyres confirmed they would be Thursday instead, which... See more


Company details

  1. Tyre shop

Written by the company

etyres have taken the headache out of buying new tyres. We are online stockists of brand new tyres, from leading premium and budget brands, committed to providing the same 5 star service that we have become renowned for. With our range of delivery & fitting options, it is easier than ever to get new tyres. Choose to have them delivered straight to your door with our home delivery option. Otherwise, search for a local garage or mobile fitter to do all the hard work for you. What’s more, with our online tyre search, it’s simple to find the right tyres to suit your requirements and budget.


Contact info

3.7

Average

TrustScore 3.5 out of 5

25k reviews

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No recent history of asking for reviews

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3.7

All reviews

(24,731)

182 reviews in the last 12 months

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Rated 4 out of 5 stars

Easy to order.

Easy to order.
Good choice and prices.
You select a time, but after payment, confirmation says the garage will fit you in when they can because of other jobs. I had to wait 1.5 hours.
Luckily, there was a coffee shop near by.

24 September 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service. Be warned they offer timeslots for tyre changes with third party garages but garages have their own workload. Therefore a simple tyre change will take hours and be on the backend of a garages workload. Avoid as its a waste of your time and expectations

16 September 2025
Unprompted review
Rated 5 out of 5 stars

First time I have used this website

First time I have used this website, good range of tyres, to meet any budget. Quick payment/booking system in place. Local garage available for fitting as well. The garage used is also highly recommended.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Bought 2 new Pirelli P-Zero tyres for my car, arranged for them to be fitted the next day close to home. Turned up at the agreed time, tyres changed within 30 minutes or so.
Second time using etyres, would definitely recommend. 5 Stars!

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Don’t expect fitting the following day.

This must be without doubt the most amateur back of house software money can buy and developers must be cheapest around. It is beyond a joke. It allows you to order tyre, book appointments and they do not deliver the tyres until the day after the appointment.

The reason they cite, any orders placed post 1730 cannot meet delivery the following day. However this is something their software allow you to do. Then you’ll be reminded their T&Cs mean they have no obligation to attempt to get the tyres you ordered, to the location you ordered at a time and day they chose.

All of the staff know this. The fitters at their garage of choice. Their customer service. Their warehouse staff. Yet they continue to allow this.

While I did order late the day prior around (8pm), their system said this would be ready for fitting the next day after 1200.

I will say their staff have been great. Ruth in customer services especially, but Abbi and Levi also. I feel sorry they have to work for such a company.

The next day the tyres didn’t arrive in the morning delivery. I called up asking where they were and they couldn’t tell me. After waiting 90 minutes for them to check where my order was I decided to cancel it.

I then placed an order with a rival, slightly more expensive and a different make. Those were at the garage within 2 hours.

I would never buy from these again. I would never recommend them, ever.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience once again

Great experience - knew exactly what tyres I wanted for my daughter's car & quickly found that once again buying them through e-tyres was very close to the lowest price out there. The tyres were ready the next day & were fitted incredibly quickly and efficiently.

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Poor service – tyres not delivered, wasted time and no fitting

I placed an order with etyres on 20th August 2025 (Order ref: aETY6697B920) for four Yokohama tyres, with a confirmed fitting appointment for 30th August at 10:00am.

On the day,I spoke to the fitter, only to be told the tyres had not been delivered by etyres. This meant the fitter could not carry out the job, and I had wasted my morning travelling and waiting. I had arranged this specifically ahead of my MOT, so the delay created unnecessary stress and inconvenience.

To make matters worse, I am now looking at delivery to another garage at my own effort and pay separately for the fitting,something that defeats the purpose of booking with etyres in the first place.

Overall, this experience has cost me time, money, and has disrupted my MOT schedule.

If you are considering etyres, I would strongly suggest getting a price from your local garage first. You may well save yourself the hassle and wasted time that I’ve experienced.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Nice and Easy

Pick your tyres and have them delivered to a local fitting company with a date and time for fitting.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Great fitter and service

Really easy to order online and extremely reasonable prices. I love the mobile fitting service, especially as my car had a flat at work. The fitter was so friendly and professional and also made sure all my other tyres had the right pressure.

28 August 2025
Unprompted review

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