Clover Europe Reviews 

I have four pubs in the north west, as clover is cloud based I can track all my reporting from home at Any time it's so time saving would highly recommend the product!

Takes payments faster than my previous terminal allowing me to serve customers faster and taking more revenue!

AMAZING SYSTEM! This system has completely evolved my business. Will never look back

poor system which doesn't do what it is sold to do. The system is nothing more than an expensive standard till without the additional app's you have to pay on top for, which are then unsupported. Their sales team lie to get contracts and then ignore you when you need support. In particular avoid the sales manager Mark or Robert, both will lie to get contracts then ignore you afterwards.

Useless piece of equipment, has held back my business and clover aren’t interested. First data, the same.

Back office.. complicated and slow, doesn’t export well either.
Hardware... 3/4 mini stations replaced, one till replacement.
Call backs... don’t happen
Cust service. Staff are pleasant but don’t have the authority to do anything of consequence.
Charges... £5 per month for statements online, £5 per month for paper statements. £2.99 per month for “maintainence” £13 per month for nothing ! £600 for statements and maintenance over the time of the contract.
4 year contract !
The package I have is killing my business. It takes so much time to try and work round it and fix problems I don’t have time left to do anything else.
I am at the stage of throwing it out and living with a conventional till and card payment system. Clover can sing for their money.
I had such high hopes for this system. Extremely disappointed.

I swapped over to First Data after a visit from Howard Thomson. He made the whole process very easy and as well as giving me a lovely trendy Clover Mini, he reduced my payment rates too. 1st class and thank you.

The Clover hardware is great, stylish and functional. The Software and support is rubbish. In particular the software lacks basic functionality common in most POS software. In the US these gaping holes can be, to a limited extent, be plugged from their "app store" however, although you don't realise it when running the demo, most of these apps aren't available the UK.
We were promised a number of items, like scales, available the US would soon be in the UK. Also links to Xero accounting and regular product updates were promised. None of this has happened and Clover's best offer is just to ignore us. Tech support is non existent, and once we'd signed up the Rep wasn't interested either.
The lovely hardware is very tempting, but you really want to avoid this outfit.

Our company ceased trading and we wished to transfer merchant services from the dissolved company to our new formed company. This hadn't been an issue with any other service, bank or utility provider and were assured we wouldn't have issues by First Data & Clover.

After waiting for a change of legal entity to happen for almost 3 months, with endless chasing or false promises we then were told we had to instead make a new application. Regardless of what the process was, all we wanted was to be able to accept card payments and took the advice of the sales executive. We made a new application that again we endlessly had to chase. Paperwork got lost and we had to complete again. Eventually, the application for an unknown reason was declined. A complete waste of 4 months for nothing. Had everything been handled properly we would've seeked alternative services sooner.

We contacted Handepay who enabled us to process card payments within two weeks and can't recommend them enough.

I purchased my first epos system from clover about a year ago, after the demo and quote I chose to buy the system outright by paying full price upfront and presumably nothing more to pay but that wasn't the case, the sales rep told me about a support plan as this is a live epos and advised me to have it, also told me that I can cancel it later if I thought I won't need it. After one month I decided to cancel the support plan. After few months I am contact by clover and demanded about £900 for the software license. I refused to pay and they have now blocked my epos and I'm not able to use it whatsoever. I am annoyed at that as they not even tried to resolve the situation by contacting me again to discuss the matter further. Avoid this company at any cost. I would never recommend clover to even my worst enemy.