Very fast delivery and low price but I dont think it was a genuine product. The lid on the jar had clearly been opened and the cream was not the same colour or consistency as the genuine product. The... See more
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Accidentally ordered the wrong fragrance but Eniel from the service team was very helpful through the whole returns process, and then issued my refund when my package eventually arrived back with them... See more
Original, high quality scents, possible to find both niche and designer brands, and very very fast delivery, all I could ever ask for, maybe more niche brands could be added to fragrance.com portfolio... See more
Got Xerjoff Uden Overdose from them at a great price, much better than the average. The product was new and original. It came well packed, and the delivery to Ireland was quite fast, around 5 working... See more
Company details
About Fragrance.com Europe
Written by the company
Elevating beauty standards since 1997
As the dedicated European label of FragranceNet.com Inc., Fragrance.com carries a long-standing legacy of trust, expertise, and elegance. Since our European debut in 2019, we have committed ourselves to providing a sophisticated shopping destination for beauty enthusiasts across the continent.
Our portfolio features a meticulously curated selection of over 10,000 genuine items. We bridge the gap between global luxury and local accessibility, offering everything from iconic designer fragrances and rare niche scents to advanced skincare, professional haircare, and makeup essentials. At the heart of our operations is an uncompromising guarantee: 100% authenticity on every product.
From our state-of-the-art distribution center in the Netherlands, we provide rapid, reliable shipping throughout Europe, ensuring your premium beauty selections arrive with the care they deserve.
As the dedicated European label of FragranceNet.com Inc., Fragrance.com carries a long-standing legacy of trust, expertise, and elegance. Since our European debut in 2019, we have committed ourselves to providing a sophisticated shopping destination for beauty enthusiasts across the continent.
Our portfolio features a meticulously curated selection of over 10,000 genuine items. We bridge the gap between global luxury and local accessibility, offering everything from iconic designer fragrances and rare niche scents to advanced skincare, professional haircare, and makeup essentials. At the heart of our operations is an uncompromising guarantee: 100% authenticity on every product.
From our state-of-the-art distribution center in the Netherlands, we provide rapid, reliable shipping throughout Europe, ensuring your premium beauty selections arrive with the care they deserve.
Contact info
Postbus 3119, 3301DC, Dordrecht, Netherlands
- +31 85 130 96 09
- customerservice@eu.fragrance.com
- eu.fragrance.com
4.7
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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Fragrance.com is brilliant
Authentic product and lovely price! Was afraid to order in the beginning but it turned out to be amazing decision, strongly recommend!!
23 February 2026
The goods did not arrive and customer…
The goods did not arrive and customer service is unhelpful. Not recommended.
16 January 2026
Reply from Fragrance.com Europe
Our sincere apologies for this, our customer service will reach out as soon as possible.
Best regards,
Team Fragrance.com
Great value efficient service
Delighted with my Tom Ford eau de parfum. The process of ordering was really easy and it arrived within about 5 days to Ireland. It's great value for money - i saved about 33% compared with retail price and I didn't have to leave the house! You even get a choice of courier company which i liked a lot.
21 February 2026
Excellent cost and benefits!!
Excellent cost and benefits!!
And product delivery on time.
Tks
9 February 2026
Fast Delivery and Great Quality Products
I absolutely loved the products I purchased! The quality exceeded my expectations and I am very satisfied with my order.
The delivery was super fast, which was a wonderful surprise. Throughout the entire process, I received email updates about the status of my order, which kept me informed and reassured.
I will definitely purchase again. Highly recommended!
16 February 2026
Service and speed is 10/10
Service and speed is 10/10
Perfumes are legit and got them at 70% of the market price
16 February 2026
Perfect!
Original, high quality scents, possible to find both niche and designer brands, and very very fast delivery, all I could ever ask for, maybe more niche brands could be added to fragrance.com portfolio, then it will become the only addres for my purchases. I specifically purchased L'eau papier from Diptyque and it's such a cozy skin-scent, which already got me a few compliments!Thanks!
16 February 2026
I am a kind and honest person
I am a kind and honest person! And you turned out to be scammers! I ordered gifts for my family from you, but you deceived me and sent me empty perfume sets!
5 February 2026
Reply from Fragrance.com Europe
Our customer service has given a final conclusion in this matter.
Best Regards,
Team Fragrance.com
Quick and lower price than the market
Quick and lower price than the market. I would buy again
7 February 2026
Delivery was done as notified
Delivery was done as notified, and package arrived perfectly packed
13 February 2026
Fragrance purchase review
Very fast delivery, excellent communication. Product arrived as described.
13 February 2026
Why you don't have shipping to France
Why you don't have shipping to France? I look forward to your reply.
23 February 2026
Unprompted review
Reply from Fragrance.com Europe
Thank you for your message and your interest in Fragrance.com.
We kindly note that the review section is intended for sharing experiences with our products or services. For questions like this, our customer service team is always happy to assist directly and can provide the most accurate information.
At this time, we have made the business decision not to expand our shipping services to France, which is why delivery to that location is currently not available.
If you have any further questions, please feel free to contact our customer service team directly, we’ll be glad to help.
Thank you for your understanding.
Regards,
Team Fragrance.com
Estée Lauder double wear stay in place foundation
Excellent product, speedy delivery 👍🏻
13 February 2026
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