Ingersoll 1892 - EU Reviews 

289
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is the second watch I've purchased. The quality exceeds expectations. Whenever I have questions, I send an email and the online support responds very quickly. The delivery time is normal, conside... See more

Rated 5 out of 5 stars

The watch I ordered was delivered in 2 to 3 business days after purchase on the webshop. I live in Belgium, I did not have to pay any customs. The package was packed greatly to prevent it getting dam... See more

Rated 4 out of 5 stars

Excellent product quality, delivered on time. Very nice protective packaging. I recommend ! The only point to improve could be to warn more visibly on the price without taxes on the web site (even i... See more

Rated 1 out of 5 stars

After a month ,I have not received my package until today. I am extremely upset and angry because of this awful service. How is it possible that your service and your customer service works so poorly... See more

Company replied

Company details

  1. #124 of 130 best companies in Watch shop
  2. #30 of 32 best companies in Watch Manufacturer

About Ingersoll 1892 - EU

Written by the company

Robert H Ingersoll and his brother Charles founded the Ingersoll Watch Company, one of the oldest American watchmakers. The Ingersoll brothers were pioneers of industry and invention in the field of watchmaking. They devised and followed an ambitious plan: to offer Ingersoll watches to the general public at an affordable price, whilst maintaining real quality and credibility.

Based in New York City, each watch was initially produced by hand, but in 1892, thanks to Henry Ford, Ingersoll succeeded in developing a production line for pocket watches and wristwatches.

With high quality production, precision components and the very reasonable price of $1.00 (a day's wages at that time) the so-called ‘Dollar Watch’ was born.

The Dollar Watch was so popular that over one million were sold.

The Ingersoll Watch Company grew with the demand and made new advances in watch manufacturing; developing the functions and features of Ingersoll watches to create:

The smallest existing pocket watch.

‘RADIOLITE’: the first glow in the dark watch.

The first ever military watch, which was designed with the involvement of the armed forces.

The first character watch, which was commissioned by Disney to feature Mickey Mouse.

Ingersoll watches have been sold continuously since their inception and today the Ingersoll brand is renowned the world over.

Ingersoll continues to maintain the ethos of the Ingersoll brothers and is proud to present a new range of quality, precision timepieces.


Contact info

4.1

Great

TrustScore 4 out of 5

289 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(289)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently bought two watches on the…

I recently bought two watches on the Ingersoll.eu website. I can only say that the shopping experience was simple and intuitive. The website is well done, the method of shipping the products has followed the standards expected for valuables and delivery times have been largely respected. In short, it was an experience that I will probably repeat in the future because they often send me very high discounts on products. And I really appreciate that....

24 November 2022
Rated 5 out of 5 stars

THANKS MR BRAVIN - Customer Support Team INGERSOLL

Hello,
An open package and the item disappeared during delivery; it is a beautiful INGERSOLL watch. Thanks to the professionalism of Mr Bhavin from Ingersoll, we managed to return the package open and receive our ordered watch as a gift. Excellent follow-up by MR Bhavin. All our congratulations for this process solved quickly and very well.

18 December 2022
Unprompted review
Rated 1 out of 5 stars

Good looking...no assistance.

Bought the watch brand new in December 2021, in April 2022 it got broken. Crown winding stem is broken. No warranty cover. No assistance...not even sending the replacement. Nice looking...and no more. Never buying an Ingersoll again.

6 October 2022
Unprompted review
Ingersoll 1892 - EU logo

Reply from Ingersoll 1892 - EU

Many thanks for your feedback and apologies for this inconvenience. We have checked our records but could not find any details relating to your repair. Therefore, kindly request to get in touch through our "contact us" page and a member of our team will assist you with your repair request accordingly, below is the direct link of our contact us page for your easy ref.
https://ingersoll1892.com/pages/contact

Kind Regards

Rated 5 out of 5 stars

I am surprised by the accuracy of JHLS…

I am surprised by the accuracy of JHLS mechanism. -1s per day in full winding condition resting with 3 o'clock up and +1s per day resting with 9 o'clock up. + 1'5'' in three and a half days of wearing conditions. Thank you. Greetings to all of you!

8 September 2022
Rated 1 out of 5 stars

It's a bit ironic to write a review…

It's a bit ironic to write a review about an item I have not received in more than two weeks, could you tell me when ?

11 August 2022
Ingersoll 1892 - EU logo

Reply from Ingersoll 1892 - EU

Many thanks for your feedback and sorry to hear that you are still awaiting delivery of your order. Having checked the records we can confirm that your order was dispatched on 11/08/22 by Royal Mail Recorded International Signed for delivery service. Having checked the tracking details on Royal Mail website it states that your order has already arrived in Cyprus and it is currently going through customs. This will soon be delivered once it has cleared customs. Our customer care team will email you with further details on tracking but we request if you could contact your local postal authority as they will be able to provide further update on when the order will be delivered. Thanking you for your patience and support but should you require further assistance please kindly get in touch by emailing our team at technnical@braun-clocks.com
Kind Regards

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look