Our Sales Representative, Sean Keane, was very quick to provide quote details and follow up after the sale. Both he and Dan from Customer Service made sure everything went smoothly and that we had wh... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great company to deal with. Georgia was brilliant. sourced the product i needed quickly and was dispatched in good time. will be using them much more in the future due to them being reliable. communic... See more
Company replied
The sales rep is very fast in responds and able to quote efficiently with the correct parts required. Pricing wise reasonable and the lead time is short. Will continue to support EU Automation. Thanks... See more
Company replied
Great Service and prompt communication on estimates and the final order. Its was a pleasure to work with a company once again that is focused on the customer more than the sale. I will be doing busine... See more
Company replied
Company details
Written by the company
EU Automation gives you access to a world of automation parts at your fingertips. Whether it’s obsolete, reconditioned, or new automation parts, we’re here when you need us most.
Contact info
Hessenring 15 K, 64546, Mörfelden Walldorf, Germany
- 01785 558485
- marketing@euautomation.com
- euautomation.com
4.7
Excellent
5K reviews
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Products are always deliveryed on time
Quality products delivered in a timely manner, my go to for hard-to-find parts. Always quality.
5 March 2025
Unprompted review
Reply from EU Automation
So proud that we continue to be your go to for hard-to-find parts Evangaline. We look forward to helping you again soon.
Daniel
Reply from EU Automation
Thank you for the 5 star review! So happy to hear our communication is great, we hope we can help again soon.
Daniel
Reply from EU Automation
Thank you for the 5 stars Adrian, we hope we can help again soon.
Daniel
Very fast and reliable
Very fast and competent processing. Also fast delivery after receipt of payment.
28 February 2025
Reply from EU Automation
Thank you for the 5 stars! Great to hear we are fast as we appreciate how important speed is within our industry.
We hope we can continue to build a lasting relationship with you.
Daniel
Customer service responded quickly to…
Customer service responded quickly to our needs and the order was prepared and received in a timely manner.
19 February 2025
Unprompted review
Reply from EU Automation
Thank you for the 5 stars Robert.
We really hope we can continue to impress next time you need us.
Daniel
Hat alles gut funktioniert
26 February 2025
Reply from EU Automation
Vielen Dank für die 5 Sterne! Wir hoffen wirklich, dass wir bald wieder helfen können.
Daniel
Siemens Power Supply
The part I needed was available and delivered in good order and time. The salesperson gave great feedback and was honest in his dealings with me.
4 March 2025
Reply from EU Automation
Thank you for the 5 stars Phil, so happy to hear that your experience was honest and on time! We really hope we can help again soon.
Daniel
Seamless Transaction
EU Automation made this order a very seamless transaction with a quick delivery. Will definitely make them a go to supplier for my hard to find items.
24 February 2025
Sales person was very helpful and…
Sales person was very helpful and delivered on his word.
19 February 2025
Reply from EU Automation
Thank you for taking the time to leave us a 5 star review. We really hope we can help again soon.
Daniel
Reply from EU Automation
Great to hear you were impressed with our speed Saleh. We hope we can help you again soon.
Daniel
Placed my second order from EU today
Placed my second order from EU today. Thomas Higgins took good care of us.
A+++
25 February 2025
Unprompted review
Reply from EU Automation
Thank you for your awesome review Randall!
Thomas will be very humbled by your words, I have passed on your compliments. We hope we can help again soon.
Daniel
Reply from EU Automation
Thank you for the 5 stars Thomas! Great to hear or service is well thought of and we hope we can help again soon.
Daniel
Always great to deal with
Always great to deal with, prompt replies to requests and great at sourcing hard to find products. Would highly recommend to anyone sourcing components. Staff are always keeping you in the loop when dealing with requests and I have had no issues with deliveries to the UK
7 February 2025
Unprompted review
Reply from EU Automation
Jamie, thank you for the 5 stars! Great to hear our staff and communication are exemplary. We hope we can help again soon.
Daniel
Responded quickly
Responded quickly, made sure the part was the correct part I needed and shipped the part in a matter of days.
Very professional and knowledgeably of the part we needed.
17 February 2025
Reply from EU Automation
Thank you for the glowing review Roger! WE are really looking forward to helping again.
Daniel
Salesman is courteous and professional
Salesman is courteous and professional. Item arrived in working condition.
10 February 2025
Reply from EU Automation
Steven, so happy you were impressed by our professionalism, I know the team are striving to make a positive impression, so thank you for letting us know we are doing well. We hope to help again soon.
Daniel
Reply from EU Automation
Thanks for dropping by to leave a 5 star review Rey.
We hope we can impress again soon.
Daniel
Kevin is the best!!!
Kevin Sieburg and his Team has been the most professional, courteous and informative automation supplier I have had to deal with. I am not the easiest person to please and they fulfilled all of my expectations.
10 February 2025
Reply from EU Automation
Thank you for the 5 star review John, I have forwarded your kind words onto Kevin who I know will be very happy with the feedback. We hope we can help again soon.
Daniel
Prompt Delivery
The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding.
3 February 2025
Reply from EU Automation
Thank you for the awesome review Enrique, we look forward to helping again soon. Just let us know when you need anything.
Daniel
friendly staff, wide range of products, fast delivery, higher prices than competitors
We have been cooperating with EU automation for many years. We communicate with Mr. R. Walker and we are very satisfied with his services. He responds to inquiries very quickly. The prices of the products offered could be lower.
10 February 2025
Reply from EU Automation
Thank you for the 5 stars Jan, I know Robert will really appreciate your words here and we will look at ways we can help you with pricing.
Daniel
Reply from EU Automation
Thank you for the 5 stars Albert.
Really hope we can help again soon.
Daniel
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