While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 206 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with receiving payments, with some waiting months for their cashouts or experiencing difficulties in receiving them. People frequently mentioned that customer service was unresponsive, ignoring emails and requests for updates regarding their payments or other concerns. Reviewers also expressed frustration with the app's functionality, particularly with surveys that would kick them out midway through or not pay out despite completion, leading to a significant waste of time. However, some customers also noted positive experiences, finding the app easy to use and appreciating the quick cash-out process for smaller amounts, with payments sometimes arriving within minutes. A few other people also felt that the survey section was good compared to similar apps, and the offer section provided higher payouts.

What people talk about most

Payment

Clients share negative opinions on payment, with many reviewers reporting that they were not paid after... See more

Application

Reviewers mention ambiguous feedback about the app, with many expressing significant dissatisfaction, calling... See more

User experience

Users describe ambiguous interactions with user experience, with some reviewers expressing significant... See more

Response time

Customers had negative experiences with response times, frequently reporting a lack of replies from customer... See more

Customer service

People report negative experiences with customer service, often citing unresponsiveness and a lack of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Shame that I didn’t checked out on here before starting that crap, but thanks for the reviews and just started, well, I wasn’t doing nothing and wander to see what kind of stuff it’s this. Surveys... See more

Rated 2 out of 5 stars

I just received this message that won’t erase from my account I feel threatened I thought this app was legit but now I think it is a setup. This is the message: Survey rejected Your survey from Gr... See more

Rated 2 out of 5 stars

I requested a £13 cashout from my Eureka Surveys account on the 25th and have still not received the payment. I have contacted their support team multiple times, but I have not received any res... See more

Rated 2 out of 5 stars

I was enjoying this site but have found halfway through surveys it kicks you out. Frustratingly 4 times this morning I have completed 4 longer surveys that took over 10 mins each only to be told I di... See more


1.7

Bad

TrustScore 1.5 out of 5

487 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very bad app

Very bad app. I played all the levels of a game I started. Well now they won’t payout once I completed the game. Eureka sends me to game support and game support sends me back to eureka. They both keep lying. Worst game ever. All they do is scam people

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Because I took a picture with a good…

Because I took a picture with a good lit room and its taking me back to the same page takea picture I try 30 times and it stills taking me to the same page. I had cashed twiceveforewhy i have to verify myself again.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

I really do not understand the bad…

I really do not understand the bad review I saw on this app, cus so far euraka has been very very rewording for me, like I cash out almost everyday and within seconds money is in my PayPal, yes I do agree sometimes some review may not pay after you finish survey, but overall it been the best paid app I have ever used, I mean euruka also gift you some cash when you complete survey or regularly pick surveys, which is really cool… they are the very best and am very glad I found this app

14 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Received low payouts, but once higher dollar amounts were reached it was a problem. Non payment and blame game. Even after proof was shown of completion of task.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Millionaire NO… Honest cash YES!! understand you are never going…

Please understand you are never going to become a millionaire with this App. However, you get accepted onto more surveys than any other company out there, 5 surveys comes a close second!
You can play games to earn pennies and regular polls, tap offers, referrals, and ensuring everything is validated means it adds up pretty quickly.
I only play/interact with the app for a couple of hours including game play and I’ve now completed over 100 surveys.
If you work towards your achievements you soon end up checking out (which I recommend you do at every opportunity). After cash out you get a guaranteed 80p to start you off again! Each Referal who cashes out gives you 80p so it really takes no time at all to get your own £4 to cash out.
Payment is ALWAYS immediate and I have NEVER had to wait longer than 3 minutes for PayPal to register the payment.
Like I say, this won’t make you a millionaire, however a bit of cash here and there for bread and milk it will consistently provide.
This App has been an absolute life saver for myself and my family and it certainly put food on the table.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Surveys not working

Every time I try to take a survey, it says "oops something went wrong". Utter rubbish. You're better using AttaPol

9 December 2025
Unprompted review
Rated 3 out of 5 stars

It’s great to make money but I have…

It’s great to make money but I have been having nonstop issues with my payments since day one. I just cashed out and still have not received my money. Yesterday I cashed out they said the sent my money and they didn’t so after screenshot of nonpayment I received my money. However it’s taking forever to receive my money yet this evening it’s just annoying to constantly go through this problem

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost
When I cash out from Eureka to Paypal, there was nothing happened receiving a confirmation email.
When I tried to contact the support for help, they will never be there and only sending automated reply. My balance was withdrawn on Oct and I did not get anything received now.
Avoid

2 December 2025
Unprompted review
Rated 3 out of 5 stars

Time versus wealth

I like that when you cash out you do really get gift cards, however, sometimes you can do a survey for 20 minutes and not get paid for it because it closes or it’ll tell you it’s worth two dollars and you’ll get two cents.
Also, I have referred five friends and I have not gotten any credit for any of them, I have sent an email to customer service several times and they never respond.
So in summary you do get real gift cards, but you may spend several hours doing surveys that you don’t get paid for.

1 December 2025
Unprompted review
Rated 3 out of 5 stars

Good and bad

Overall its a great ap. However issues that need sorting are the fact when
-you watch a video for 2 p it should award 2 p not 1 p. From the start ive watched around 200 videos and only half have payed the full amount thats advertised. Still owed the other half. The games have high threshold so you have to wait for better games which do turn up eventually. But then when you complete an objective actually receiving full rewards would be nice. I completed the miner app it advertised and reached all goals. But 2.70 for completing I was awarded 2.14. This happens with many games I also have the logs for. And thirdly. The surveys. While some pay majority iver freeze, you complete the survey for 42p and get awarded 2 p. Happens constantly.
Despite these issues its generally a good app. I've had 51 quid so far in 4 pounds so I carnt complain but that would be in the 100+ now with the amount I have counted that I am missing from completing offers.
And correspondence. Automated faq and slow on replies from emails. But generally a good app.
Easy to use. Games it has are fun not gunna lie. Multiple ways to earn. Keeps a recorded history of what you win so you can try and engage with the app more. I like the achievement quotas but that could do with a few more as I've hit them quite quick. Ill give a 3 star but it actually pays better than most apps of this sort. The fact I can send the money to PayPal and use it to buy my 2 sheapards food and treats all in all the app has saved me money. So with the good comes bad hence the 3 star rating. Hope the app can improve will still persist with it

1 December 2025
Unprompted review
Rated 1 out of 5 stars

I have been doing this for about a…

I have been doing this for about a couple of months now. It seems like lately the closer I am to cashing out I'm getting surveys I can't qualify for. Or I do the 1 cent "bonus" video and either the screen blacks out when i click on it or I watch the whole video and there's no way you can x out of it at the end, you wait forever and nothing. I'm about done.

29 November 2025
Unprompted review
Rated 1 out of 5 stars

I love how these scammers promise you…

I love how these scammers promise you money, take all your information without the promise reward. Its legal theft and they get away with it so why not do it. These apps are promising payouts that aren't honored and the BBB and CFPB all side with the scammers so no point in going to them. Why isn't eureka shut down? They don't payout..oh because its legal for them to scam. Just don't do it. Your wasting your time and giving them free access to hack

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Do not waste your time it is a scam

Do not waste your time it is a scam, you might get a few low payouts but they work with companies like Bitlabswho are notorious for not paying out. I earned £90 that wasn’t paid out and eureka won’t do anything other than say contact bitlabs but bitlabs ignore you and don’t pay out. Don’t waste your time. Also surveys say you qualify or you answer question several minutes then say you’re not eligible and don’t pay out and eureka are supposed to at least give 2p in this case but 9/10 don’t.

23 November 2025
Unprompted review
Rated 5 out of 5 stars

Don’t Understand the Hate

For real I’m not sure why the reviews for Eureka are all so overly negative. I’ve never had any trouble using their app. Yes, sometimes their surveys can be a bit finicky but compared to other similar apps I think their survey section is actually quite good. Some apps are an endless parade of not qualifying for surveys and it takes an hour just to find one that’ll let you do it…. looking at you Freecash…More often than not on Eureka it seems like they’ve vetted the surveys beforehand so it’s almost always good to start without being denied immediately.

But if you’re using Eureka just for the surveys then you’re short changing yourself. Their offer section is one of the best for a pay to play app service. Not only do they usually have a long list of games or app offers, but the payouts are almost always higher than similar partner apps.

I can only speak for myself but I’ve never had any issues with Eureka. I’ve cashed out over $750 with them in the 14 months I’ve been with them, I’ve never had an issue with the reward money vanishing or not arriving as some people are claiming on here. Their payouts are also lightning quick. There is a $5 minimum but after that there aren’t tiered amounts you have to get to. If you have $12.47 in your account, you can cash that out. You don’t have to wait to get to like $15 or something to cash it out.

Long story short, Eureka is awesome and I would recommend to anyone. If I could attach pics I would show my account with cash out history just to limit any accusations this review isn’t legitimate. Eureka=Aces

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Don't do anything for eureka surveys

Okay so when I first heard of Eureka. I jumped aboard and was going through the surveys and actually made some legit money too. Then I started getting notices of how researchers sent surveys because I "wasn't taking my time" then they started threatening me with account restrictions. I was quick with my date of birth, gender and ethnicity but with the rest of it I took my sweet time. My life has always been stop and go and now that I have kids it's even more so. That's why I thought it would be a good fit for me because I could take these surveys on my time but since the notices saying to be careful and take my time to today numerous researchers have sent the surveys back and the account restrictions threats yeah this is nothing but a joke and don't get me started on the many many times I would click a button to start a survey and was immediately kicked out.

7 November 2025
Unprompted review
Rated 3 out of 5 stars

Cashout issues

My first cashout was excellent with no issues at all, the second one I'm still waiting to be able to redeem my Amazon Gift Card since the 31st October 2025.

I emailed support and still haven't received a reply.

31 October 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look