Euro Nootropics Reviews 

351
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and efficient order processing. Many people highlight the high quality and legitimacy of the products, often noting their purity and consistent effectiveness. The service is consistently described as excellent, with secure and seamless ordering processes. However, some customers also noted occasional delivery delays, with orders sometimes taking longer than expected to arrive. A few other people also felt that there were issues with specific shipping carriers, leading to packages being held up or sent back.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and reliable shipping,... See more

Product

Reviewers highlight positive aspects of product quality, with many noting that products work exactly as... See more

Quality

Consumers find quality to be positive, with many reviewers considering the products to be of exceptional... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the speed and... See more

Order

Users describe positive interactions with order, highlighting secure and seamless ordering processes. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was late due to Canada Post, not their fault. Euro Nootropics is the best and most reliable source of nootropics; they have the best resources around and extremely quick and efficient customer serv... See more

Rated 5 out of 5 stars

I love this company, their prices are great and the quality of their products is amazing, in nice containers too rather than cheap packets. They do not bombard you with marketing (though it’s one of... See more

Rated 5 out of 5 stars

I have received the package from Euro Nootropics much faster than usual this time around I guess it arrived in half the usual time! I am always happy with the quality of their products and their custo... See more

Rated 5 out of 5 stars

I was skeptical at the first 2 days, but then you surprised me and delivered very fast, within 3 days. You have to take care of the delivery company, because package was damaged and looked like it was... See more


Company details

  1. Herbal Medicine Shop

Written by the company

Euro Nootropics sells high quality nootropics, shipped from Europe to all European countries. We offer pure third-party tested nootropics and cognitive enhancers at the best prices !


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

351 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.5

All reviews

(351)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

NO sent orders and haven't responded for two weeks!

The service is terrible, and the attitude toward customers is unacceptable! I made 2 orders on April 20 and 22. There was enough time before non-working days for the order to be at least sent, or at least tracking, at least some kind of response! But I haven’t received any of this in more than two weeks. Support doesn't respond, as if they are in a bunker, no words are spoken!
People should not even think about ordering from such irresponsible people who don't care about their reputation or clients, if even one real review is found out of all the positive ones...

20 April 2024
Euro Nootropics logo

Reply from Euro Nootropics

We are unable to fulfill your orders and we ceased correspondence with you via email due to fraudulent activity associated with the payment methods used.

We initially shipped a few orders, but upon discovery of fraudulent transactions, we refunded the original cardholders and incurred additional costs.

Regrettably, we cannot proceed with any further orders from you or your associate who also reviewed us 1 star. Our priority is to maintain integrity and protect our customers and our company from deceptive practices.

Rated 1 out of 5 stars

Weird

My indignation has no limit, the order was made a long time ago, and no tracking number, no answers from support, barely even wrote to them, as their mail some errors with sending messages. the worst service.......

1 May 2024
Unprompted review
Euro Nootropics logo

Reply from Euro Nootropics

And I will add that we will not ship your order due to previous instances of unauthorized credit card usage linked to your account, therefore we incurred financial losses. The owners of the stolen credit cards initiated disputes for all these orders, resulting in refunds and extra fees of 75 usd per order. Consequently, we cannot accept any further orders from you to mitigate potential risks

Rated 5 out of 5 stars

Deserved those 5 stars

There's nothing I could complain about, from ordering to receiving the package everything went perfectly fine.
Product seems to be very high quality as well, just everything you could ever want. :)
I will definitely order again from this seller and would recommend it to everyone who's interested in nootropics within the EU.

20 March 2024
Rated 5 out of 5 stars

Great Customer Service

Customer service is absolutely amazing! My first package arrived in 6 days with La Poste. France -> USA. Second package got stuck in France and is still stuck, so I contacted them and they reshipped it at no cost WITH upgraded shipping. I am a lifelong customer now because I've had literally nothing but positive experiences. There does seem to be something wrong with their email system though because everytime I send them an email, about 5 hours later I receive a "Mail Delivery Subsytem" email. So they need to get that fixed.

14 March 2024
Unprompted review
Rated 4 out of 5 stars

Good service

Great prices and quality of product. Good customer service; there is just a problem where the support@ emails seem to bounce sometimes. I would recommend that they use a different shipper than Chronopost, but all is well in the end.

21 March 2024
Unprompted review
Rated 5 out of 5 stars

Quality products

Quality products, fast shipping within the EU with no customs problems to Finland.
Strongly recommend, never dissapointed with this company.

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Great product and they handled my shipping issue immediately.

The product is top quality which is super important as there are many cheap knock offs of this particular nootropic.

Euro Nootropic also handled a shipping problem I encountered and got my product re-delivered that same day! This was beyond exceptional and pretty much ensured that I will be ordering from their store again in the immediate future.

22 January 2024
Rated 5 out of 5 stars

Wrong delivery

Sent me wrong stuff stopped replying

#EN2262293

Edit: All a misunderstanding they did not recive my mails as they bounced back somehow. So it was technical issue rather than Euro Nootropics not responding. Reached out on my on phone to resolve issue and sorted it out. Went the extra length to make sure all is good by doing this. Also sent me extra product !!

2 February 2024

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