They've something that others haven't which makes my life way easier and they are local and I could collect it by myself. Super customer service in store, very helpful and patient.
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See what reviewers are saying
Found the website, easy to navigate great prices and building solutions, delivery, best bit was talking to Lee at Luton branch super helpful, kind and standout guy above and beyond definitely recommen... See more
Amazing and helpful staff. Well informed and willing to work through my problem with me. I will be using them going forward. I would highly recommend this location and staff.
I had a great experience with the team at Luton. Josh help me with the measurement and Tony gave his advice on my mistake order how i can manage it efficiently while Ross was also helpfull in u... See more
Company details
- #68 of 111 best companies in Building Materials Supplier
- #41 of 71 best companies in Garden building supplier
- #143 of 244 best companies in Home improvement shop
- #19 of 37 best companies in PVC windows supplier
- #20 of 38 best companies in Roofing Supply Shop
- #18 of 39 best companies in Window supplier
About Eurocell plc - Luton
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
Unit 3, Chaul End Lane, LU4 8EZ, Luton, London, United Kingdom
- 01582 562484
4.2
Great
25 reviews
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This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
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All good!
Orderd online one evening, collected (locally) the morning after.
Whole process ran smoothly, no issues.
6 June 2024
no delivery date given
I ordered on the Sunday and waited to hear when the delivery would be , the website says "Once you have placed your order our branch team will contact you to arrange delivery. " I heard nothing so phoned on Thursday morning and asked when ?I was told it's out for delivery and could be any time that day.Luckily it arrived shortly after I phoned .
Website ordering ordering easy.
Product and price was good.
Friendly delivery man .
2 June 2024
Price & quality good but trade counter…
Price & quality good but trade counter service very slow. Hopefully this was just an isolated occurrence of limited service personnel.
3 April 2024
Bad service from Luton branch
I spoke to a guy called Tony on the phone on 31/3/23 about bringing a item back. He explained that they cant do refunds on a Saturday but I can drop it off on the Saturday and they can process a refund on the Monday. I thought that’s ok. So I took the item back at 8am on the 1/4/23. The guy behind the counter obviously did not want to be there. Just handed me a returns form and said you need to come back in on Monday to process the return. I tried to ask him can’t they just refund the card that I originally used to save coming back up again but he wasn’t willing to listen and just kept butting in saying Tony’s told me to give you this. If I had to go back up on the Monday what was the point in saying bring up on the sat? He was rude and not answering any of my questions. I took my item back and left.
1 April 2023
Unprompted review
Reply from Eurocell plc - Luton
Hi,
Sorry the branch were unfamiliar with the returns process. Please email your order info over to enquiries@eurocell.co.uk & we'll sort the rest.
Kind regards
Eurocell
Great plastic suppliers always quick…
Great plastic suppliers always quick and cheerful service from vic and Tony!
15 January 2021
Unprompted review
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