Euroflorist Reviews 568

TrustScore 1 out of 5

1.1

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers were dissatisfied with the delivery service, citing issues with late arrivals, missed deliveries, and flowers being left in unsuitable locations. People also frequently reported that the products, particularly the flowers, did not resemble the online pictures and were often of poor quality, sometimes arriving in a dried or half-dead condition. Reviewers also encountered problems with their orders, including cancellations, incorrect items, and a lack of communication regarding delivery status. The pricing was a common concern, with many feeling that the cost was too high for the quality and service received.

What people talk about most

Delivery service

People report negative experiences with delivery services, citing numerous instances of non-delivery,... See more

Product

Consumers consistently express strong dissatisfaction with the product. Many reviewers report that the... See more

Order

Reviewers express widespread dissatisfaction with their orders. Many customers report issues with delayed... See more

Quality

Customers consistently express strong dissatisfaction with the quality of products received. Many reviewers... See more

Price

Reviewers highlight negative aspects of price, consistently expressing disappointment with the cost of... See more

Based on these reviews

Rated 1 out of 5 stars

Bad. Should have read reviews before buying. Flowers looked nothing like in the picture, and that poor chocolate box. Paid to be delivered on a specific day, although, they delivered day before, so... See more

Rated 1 out of 5 stars

Ordered flowers for mothers day never arrived have tried to get intouch with this company but phone keeps cutting off everytime, wanted to cancel my order pathetic never again looks like i have lost... See more

Rated 1 out of 5 stars

Ordered flowers for same day delivery. Got confirmation then everything went downhill. I was sent an email at 16:06 saying the bouquet I had picked wasn’t available and I needed to accept an alternati... See more

Rated 1 out of 5 stars

I ordered the "Pink Gyp" bouquet, expecting fresh flowers as promoted on their website. However, what was delivered was a completely dried version, which is absolutely unsuitable for celebrating a... See more

Rated 1 out of 5 stars

Should have read the reviews before ordering from this company. Good news, flowers arrived on time. Bad news, they looked nothing like the advertisement, could have brought something much better from... See more

Rated 2 out of 5 stars

Ordered roses in a bouquet in purple style, conform the picture on their website. It turned out to be a collection of field flowers with only one single white rose. What you see is definitely not wha... See more

Rated 1 out of 5 stars

Made an order to have flowers delivered for my anniversary, paid next day delivery and booked within the cut off time frame. It's a day later and nothing has arrived and I'm waiting on tracking detail... See more

Rated 1 out of 5 stars

Very disappointing My daughters bouquet was left in the entrance hall to her apartments with no card, it didn't even remotely resemble the photo online that I ordered, I ordered a large and a very sm... See more

Rated 1 out of 5 stars

I should have read the reviews before ordering. Although the order arrived on time, the flowers were nothing like the picture. I ordered mixed pastels but only received white. Also the number of flowe... See more

Rated 1 out of 5 stars

No confirmation of order, so no Order Number, to allow tracking. No message to inform the flowers were on their way.because of lack of information, the recipient was out and the flowers were left... See more

Rated 2 out of 5 stars

You pay 6.99 for delivery, select a day and then find out it's being delivered at 9pm that day - how exactly are the flowers going to be fresh? Disappointing response from customer service when asked... See more

Rated 1 out of 5 stars

The flowers I ordered were 24 hours late arriving despite the additional cost of guaranteed delivery on the chosen day. When they finally arrived, the flowers were terrible.... awful value for money... See more

Rated 1 out of 5 stars

Made an order for mothers day - 24hrs before delivery they cancelled the other. On their recommendation, I made a second order and paid for same day delivery.... no delivery was made. Finally got... See more

Rated 1 out of 5 stars

Definitely wouldn’t use this company again. The flowers that were delivered looked nothing like what was advertised on the website. I ordered flowers with free chocolates. What looked like a decent bo... See more

Rated 1 out of 5 stars

Really wish I'd read these reviews before putting trust in them sending out mother's day flowers to my friend who recently lost her son. I am beyond disgusted by their service. Paid for premium servic... See more

Rated 1 out of 5 stars

I ordered a bouquet of flowers for birthday and this company managed to ruin it entirely. Not only did the flowers never arrive, but it took them 10 full days to finally cancel the order after... See more

Rated 1 out of 5 stars

I ordered flowers on the 17/10 for delivery to my daughter in law for her birthday on the 20th. The flowers have not arrived, and like many others here, have had no satisfaction from their 'client se... See more

Rated 1 out of 5 stars

I ordered a bunch of flowers with glass base for a friend who had sadly lost her mother. The flowers did not arrive in time, the delivery confirmation photo showed the box looked like it had been ki... See more

Rated 1 out of 5 stars

Ordered flowers and a card to be delivered the day before Mother’s Day. Received an email on the day of delivery saying they couldn’t deliver and was delivery on the following day ok. I agreed to that... See more

Rated 1 out of 5 stars

Ordered flowers for my Nans funeral Order ID: DGN154322. They did not turn up. Attempted to call - automated voicenote to say that no one could take my call (several times during their "work" hour... See more

Rated 2 out of 5 stars

Flowers were delivered on time, however i paid £38 for a large bouquet of flowers and what got delivered was actually a very small bouquet. Not happy at all.

Rated 2 out of 5 stars

Delivery driver failed to ring doorbell (we were in house) and just left box at side of porch, which we discovered when doing garden job. Not good enough really!

Rated 1 out of 5 stars

I would give them zero stars if I could. The flowers were sent all the way from Sweden to Denmark, which is a completely unnecessary waste of resources. They also arrived a day after my mum’s birthday... See more

Rated 1 out of 5 stars

Absolutely disgusted. Firstly, I've never ordered flowers and they were delivered in a box, this is not my first time ordering flowers and other companies understand the importance of hand deliveri... See more

Rated 1 out of 5 stars

I really wish I had read the reviews before ordering. Absolutely disgusted by the flowers that were left by a bin in an ugly brown box. The flowers were crushed looked half dead and didn't contain... See more

Rated 1 out of 5 stars

The flowers look nothing like the pictures on website,I expect a little exaggeration but not that much,we spent £200 on flowers for elderly family members,one of the bunches turned up when my mum was... See more

Rated 1 out of 5 stars

it is very unfortunate that the rating system does not allow me to give zero stars for this shambles of an outfit .They form part of a great comedy double act when combined with the equally bad del... See more

Rated 1 out of 5 stars

I ordered flowers for Mother's Day and paid for guaranteed delivery. They didn't arrive on time and my mother was really upset. The flowers were also not fresh. I complained and was told that 90% of... See more

Rated 1 out of 5 stars

Worse service ever. Flowers delivered 3 days after delivery date and unfortunately very bad quality flowers . I felt so ashamed in front of my friend because it was his birthday and the flowers looke... See more

Rated 1 out of 5 stars

Awful awful service. I bought a sympathy bouquet for my friend who had lost her grandmother. I paid extra for same day delivery. I then received an email a day later to inform me there was a ‘techni... See more

Rated 1 out of 5 stars

I ordered a bouquet for my aunts 88th birthday on the Monday. They then told my the flowers I ordered couldn’t be delivered so they were sending alternative flowers in the Tuesday. Tuesday has come an... See more

Rated 1 out of 5 stars

Terrible terrible terrible. Do not even think about to buy from them. Tracking system shows that flowers have been delivered, where?, nobody knows. They do have conduct details, they do have a... See more

Rated 1 out of 5 stars

If I could rate it 0 stars I would. Late delivery. Poor communication. Far too expensive for the service provided. I would not recommend to anyone. If you want your flowers delivered on time, a carrie... See more

Rated 1 out of 5 stars

I ordered some flowers for a friends birthday. I ordered the day before and the site did not suggest there would be an issue. They should have arrived yesterday but all I have is a notification saying... See more

Rated 1 out of 5 stars

Stay away from this company, terrible, very terrible service. Your flowers will never arrive on time. When I ordered I needed the day of June 1st but there was no such day, I agreed to May 31st as a r... See more

Rated 1 out of 5 stars

Avoid! Ordered flowers on the 16th for next day delivery. Failed delivery. After many emails and 2 more failed deliveries. Requested a refund. Received refund after 9 days & many emails. Usele... See more

Rated 1 out of 5 stars

This is one of the worst companies I have ever dealt with. I paid £6.99 for next-day delivery for flowers ordered for my daughter’s birthday, but they did not arrive on time. By the time the flowe... See more

Rated 1 out of 5 stars

Failed to deliver, got bombarded with emails which I replied to instantly but nothing got shipped. Seems to be a breakdown from the central booking to the local delivery florist. Would not use agai... See more

Rated 1 out of 5 stars

Same as others...spoilt my Valentines day ...I gave them 1 week notice on a delivery of flowers for my wife...nothing turned up and was constantly lied to. Ive now received an email stating that they... See more

Rated 1 out of 5 stars

This is a review for Euroflorist Belgium. I ordered flowers for my 82 year old mum. DPD did not ring the correct doorbell and sent an email "Sorry to have missed you". My mum was at home. It also said... See more

Rated 1 out of 5 stars

Shocking company, they do not listen to your feedback, the flowers are nothing like the pictures and look half dead, DO NOT BUY, WASTED MY MONEY AND RUINED MOTHERS DAY. FLOWERS WERE DELIVED BY YODEL I... See more

Rated 1 out of 5 stars

Constantly send emails harassing you to do a review so here is my review if you don’t want to be harassed by emails constantly don’t buy from this place. I never will purchase from them again.

Rated 1 out of 5 stars

Absolute disgrace! Sent flowers to my family for a lost family member and they’ve send the saddest looking bouquet you can imagine. Paid 60€ for 5 yellow roses and some green leafs. Avoid at any cost!... See more

Rated 1 out of 5 stars

Flowers bad nothing like photos flowers didn’t arrive on Mother’s Day but Monday teatime DO NOT BUY Absolutely wasters

Rated 1 out of 5 stars

Awful! Firstly, they use Evri so if I had known that I wouldn't have used them. Flowers never arrived, tracking just keeps saying delayed, can't get hold of anyone. Shocking.

Rated 1 out of 5 stars

The gift of flowers we received were in poor condition when we received them with nothing wrapped around the stems to keep them moist. Thankfully they revived a little with water and we enjoyed th... See more

Rated 1 out of 5 stars

I ordered flowers 3 days before Mother’s Day so they would be on time.. flowers never arrived, and the attitude from the company is beyond disgusting, do not buy from this company all they offered is... See more

Rated 1 out of 5 stars

Ordered flowered to Europe a week ago. I submitted the address and paid. This order was accepted. Today, the day of delivery I get an email saying they don’t deliver to France, ruining a friends birt... See more


Company details

  1. Flower market
  2. Florist
  3. Flower Delivery

Information provided by various external sources

Vem vill du göra glad idag? Skicka blommor med Euroflorist!


Contact info

1.1

Bad

TrustScore 1 out of 5

568 reviews

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Rated 1 out of 5 stars

Highly unscrupulous company

Highly unscrupulous company. I wonder why it still exists. Was expecting next day delivery, that never happened. Then two days later I received and email from third party courier stating that they are unable to deliver my order and I must contact the supplier. Sent an email and still waiting for response. What a waste of money, time and effort. They must be shut down. I wonder if I will even get my refund. Total scammers

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Valentines day flowers did not arrive

Valentines day ruined for my other half. Paid extra to be delivered before lunchtime. Flowers never turned up!!! So angry and feel terrible for my order half who ended up with nothing from me for Valentines day. This company should not be allowed to operate as a business!!!! Please I urge people not to use this company!!!

14 February 2026
Unprompted review
Rated 2 out of 5 stars

Delivered at 9:30 pm

Delivered at 9:30 pm, which is frankly late if you’re ordering for Valentine’s Day. Instead of one big bouquet (as ordered), there were two smaller ones for some reason. The number of roses are the same, but what 2?!

14 February 2026
Unprompted review
Rated 1 out of 5 stars

1 star is too much for this shambolic…

1 star is too much for this shambolic company. Ordered flowers to be delivered directly from the local florist on Valentine’s Day… you know, the day that the majority of the UK send flowers to loved ones…. A time when florists should expect high demand and prepare for it…

Well, 3:50PM on the day of delivery I get a scripted email explaining they didn’t expect the level of demand they saw, couldn’t fulfil my order and gave a £5 site credit…. Considering I’ll never be using their site again, I feel insulted at their form of compensation.

I would urge everyone to avoid this company at all costs, they are not fit for purpose!!!

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

Ordered the 'standard roses' option. Description defined it as a 'bunch'. The picture of the 'standard roses' option clearly shows 12 roses inferring that is what will be sent. Received 7 instead. Deceptive advertising; I will file a claim with my credit card company.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

RIPOFF - I will never use this service again

I will never use this service again. I ordered a "Premium" level size bouquet of flowers. The picture had 15 large roses, and several small roses, and greens. While delivery was timely, what my Valentine actually got was 5 roses and greens. For a price of over 70 Euros. I was RIPPED OFF.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Took my order, cancelled it the day after

Took my order. Confirmed my order. Told me the day later they couldn't meet the order, making it too late to order from elsehwere. Order form adds an additional unasked for item on the order, asks you to create an account to remove - and then won't let you remove it. Parasitic drop-shippers.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from here!

Made an order to have flowers delivered for my anniversary, paid next day delivery and booked within the cut off time frame. It's a day later and nothing has arrived and I'm waiting on tracking details. I requested a refund and cancellation , was sent a series of scripted emails and offered £5 off next order code.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

I should have read the reviews before…

I should have read the reviews before ordering. Although the order arrived on time, the flowers were nothing like the picture. I ordered mixed pastels but only received white. Also the number of flowers was nothing like the expectation from the photo. Never again!

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting Service and Zero Responsibility – Avoid This Company

All employees of this company should be ashamed and embarrassed to work for such a fraudulent and disgusting organisation

Worst experience ever and blatant fraud. I paid 40£ for flowers bday card and chocolates. Chocolates weren’t sent and then I tried three times to address the issue and instead of a resolution the most obnoxious rude and annoying responses came back from three of customer service (sic) associates who are nothing but petty thieves. Instead of an apology and owning their mistake I was blamed for not reading the fine print that said apparently that there won’t be any refund no matter what. Truly Disgusting service and I will write negative reviews on every possible portal and not give up anytime soon. Even your fraud CEO didn’t bother to acknowledge or reply to my request and finally I was told that as a special feature 2£ would be refunded which I refused and asked the company to keep it seeing that they are so hard done by and greedy to a fault like mean beggars.

Keep in mind that a satisfied customer tells three people about the positive experience but a dissatisfied customer tells between 8-80.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Put a order in on the 12th of January…

Put a order in on the 12th of January for flowers to be delivered for the 19th of January for a 40th birthday on the 20th of January got a email off evri on the 19th saying sorry your delivery date has been changed we will email u when they are out for delivery we are now on the 21st of January still no update no flowers if your wanting your flowers to be delivered pls keep away from this company let me down big time n someone’s big day mad is a understand emailed the company for a full refund will never use again I wish id of read the reviews before I put in my order paying £10 delivery and still can not be delivered on time shocking !!!

19 January 2026
Unprompted review
Rated 1 out of 5 stars

Worse service ever

Worse service ever. Flowers delivered 3 days after delivery date and unfortunately very bad quality flowers . I felt so ashamed in front of my friend because it was his birthday and the flowers looked horrible. I have never ever again order from this place .

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Ordered 5 days in advance for a…

Ordered 5 days in advance for a birthday, still arrived one day late. Ruined the surprise
Don't use this shop unless time is not an important factor for you!

19 January 2026
Unprompted review
Rated 1 out of 5 stars

they are bad in everything

they are bad in everything
this kind of business built on trust the gift it will arrived but no never
if they just send it by DHL and finish the story
bad bad company

10 January 2026
Unprompted review
Rated 1 out of 5 stars

This company feels like a total scam

This company feels like a total scam – terrible quality flowers and false I ordered flowers from Euroflorist for my wife’s birthday, and this has been one of the worst online shopping experiences I’ve ever had.

The delivery was supposed to arrive on 4th January between 2–4pm according to Evri. I waited the entire day, even until 10pm, and still nothing arrived. There was no proper notification about the delay. The flowers were not actually delivered until around 2pm the following day.

But the worst part is the quality of the flowers. When my wife opened them, she said they already looked “a bit dead.” Some petals were dry, damaged and even broken. The bouquet looked NOTHING like the website photos and absolutely did NOT feel fresh. Considering they advertise a 7-day freshness guarantee, this is completely unacceptable.

So not only was the delivery late, the product itself was poor quality and misleading compared to the pictures online. This whole experience honestly feels like a scam operation, and I truly believe companies like this should be held responsible for such behaviour.

I will never order from Euroflorist again and would strongly warn others to avoid them.advertising

5 January 2026
Unprompted review
Rated 1 out of 5 stars

This is one of the worst companies I…

This is one of the worst companies I have ever dealt with. I paid £6.99 for next-day delivery for flowers ordered for my daughter’s birthday, but they did not arrive on time. By the time the flowers were eventually delivered, we had already gone out for her birthday.

Trying to contact customer service was extremely frustrating — the support was poor and felt very dismissive, with no real concern shown. To make matters worse, I was also charged for a card that I did not purchase. When I raised this issue, I was told I had ordered it, which I know is not true.

Overall, the service was disappointing from start to finish. I would not recommend ordering from Euroflorist if you expect reliable delivery or decent customer service.

22 December 2025
Unprompted review

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