Europe Journey Reviews 22

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We are from Singapore.. Still on our holiday. Last month March 2026 was Munich. For April 2026, my family of 4 flew in to Zurich had a wonderful trip to Zurich, Lucerne, Bern, Tasch to take the Zermat... See more

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Rated 5 out of 5 stars

We booked 3 transfers to move among Budapest, Prague and Munich. From initial booking to the travel day, everything was smooth. Customer service was prompt, and all 3 drivers were on time and polite.... See more

Company replied

Rated 2 out of 5 stars

They sent us an old ford fusion car. You would have thought at least they would have clean it but no it was so dirty. It was supposed to be a luxury trip for the price tag. I was better off requesting... See more

Company replied

Rated 5 out of 5 stars

To start with the booking process was a breeze. The company was in constant touch with us before our trip and advised us of all the details we needed to know. We had a wonderful time and our driver Lu... See more

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4.5

Excellent

TrustScore 4.5 out of 5

22 reviews

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Rated 5 out of 5 stars

Fantastic Europe Trip by Car/Van

We are from Singapore.. Still on our holiday. Last month March 2026 was Munich. For April 2026, my family of 4 flew in to Zurich had a wonderful trip to Zurich, Lucerne, Bern, Tasch to take the Zermatt Shuttle then pickup from Täsch to Lake Geneva and to Interlaken. Today, we left Interlaken to Venice, Italy. Our trip Planner is Ms Bara. She will message me the driver’s name and contact the day before. Tomor we will continue our trip to Innsbruck, Munich, Salzburg and stop at Vianna. Flying back from there. Reliable company. Highly recommend

15 April 2026
Unprompted review
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Reply from Europe Journey

Thank you so much, Catherine! We’re delighted your family had such a wonderful Europe trip, from Zurich and Zermatt to Interlaken, Venice, Innsbruck, Munich, Salzburg, and Vienna.
We’re glad everything felt reliable and well-organized, including the driver details before each transfer.
It was our pleasure to be part of your holiday, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

We booked 3 transfers to move among…

We booked 3 transfers to move among Budapest, Prague and Munich. From initial booking to the travel day, everything was smooth. Customer service was prompt, and all 3 drivers were on time and polite. Will definitely recommend their service to others.

6 April 2026
Unprompted review
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Reply from Europe Journey

Thank you so much for your kind review. We’re delighted to hear that everything went smoothly from the initial booking through to your travel day. It’s especially great to know that our customer service was prompt and that all three drivers were punctual and polite. We truly appreciate your recommendation and hope to assist you again on your future travels.

Rated 5 out of 5 stars

Great private driver

I emailed them from the US and was able to get private drivers for two days in Munich . It worked wonderful. We were able to pick and chose what we wanted to do!

7 April 2026
Unprompted review
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Reply from Europe Journey

Thank you so much for sharing your experience. We’re delighted to hear that arranging private drivers for your two days in Munich worked out so well. It’s wonderful to know that the flexibility allowed you to choose exactly what you wanted to do and make the most of your time. We truly appreciate your feedback and hope to welcome you again on another trip in the future.

Rated 5 out of 5 stars

Very good and professional services

Very good and professional services, we are glad to have them as our travel partner in Europe

21 March 2026
Unprompted review
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Reply from Europe Journey

Thank you very much for your kind words. We’re truly pleased to be your trusted travel partner in Europe. It means a lot to know that you value our professional service, and we sincerely appreciate your support. We look forward to assisting you again on your future travels.

Rated 5 out of 5 stars

My son and I ride to Prague…

My son and I took this ride to Prague and it didn't disappoint; Tomas was superb and he was really knowledgeable, driving was smooth and he offered suggestions for the two stops we chose to have to make it possible to enjoy both. He arrived early but since we were ready we embarked in our trip and were at the door of our Prague hotel with no hiccups. It is so nice to have someone with you and you do not have to worry aBout luggage while you are exploring; both Regensburg and Karlštejn Castle are excellent stops for this trip and its spaced up in a way that we were able to use the restroom in our first stop and have lunch in the second one. Will totally recommend this to anyone!!!

10 March 2026
Unprompted review
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Reply from Europe Journey

Thank you so much for your wonderful review. We’re delighted to hear that your journey to Prague with your son was such a positive experience. It’s especially lovely to know that Tomas made the trip so enjoyable with his knowledge, smooth driving, and helpful suggestions for your stops along the way.

We’re also pleased that the itinerary allowed you to comfortably enjoy both Regensburg and Kalstein Castle without any stress about luggage or timing. Your recommendation truly means a lot to us, and we would be very happy to assist you again on another European journey in the future.

Rated 2 out of 5 stars

Dirty old Car with tourist driver

They sent us an old ford fusion car. You would have thought at least they would have clean it but no it was so dirty. It was supposed to be a luxury trip for the price tag. I was better off requesting a taxi. The now for the driver. It was his first time there, so “get your guide” it was a joke. He was lost with us. And never using the app again.

2 January 2026
Unprompted review
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Reply from Europe Journey

Dear Marcello,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations.

First and most importantly, a vehicle arriving in an unacceptable condition is not our standard. Our cars are cleaned before service and regularly inspected, and we work only with vetted transport partners. That said, during winter it can be very challenging to keep a car perfectly clean throughout the day—especially in large cities where dirty snow, slush, and road spray can quickly affect the exterior. Unfortunately, those road conditions are beyond our control. However, the vehicle should still be presented to a reasonable standard at pickup, and we will raise this with our partner.

Our service is a private transfer / sightseeing transfer, and a Ford (or similar) is a standard vehicle option. Our transfers are not promoted as “luxury” by default. We are happy to accommodate requests for upgrades when they are made in advance, but no upgrade was requested in your booking.

Finally, regarding the driver and navigation: our drivers are professional, English-speaking drivers whose role is to provide a safe and reliable transfer—they are not licensed tour guides, which is a regulated activity in many destinations. Winter driving can also bring sudden road closures, traffic disruptions, and re-routing due to weather conditions, roadworks, or restrictions. While these situations can require changes to the planned route, we understand how frustrating it can feel if the journey does not run smoothly. We will review this trip with the driver and our operations team and work to improve consistency going forward.

We would welcome the opportunity to restore your confidence in our service. Thank you again for your feedback.

Kind regards,
The Europe Journey Team

Rated 5 out of 5 stars

Relaxing trip & great customer service

To start with the booking process was a breeze. The company was in constant touch with us before our trip and advised us of all the details we needed to know. We had a wonderful time and our driver Lukas was very professional & friendly. He provided guidance regarding places to see in Bratislava. He also made the drive easy and smooth even in the rough snowy weather. Will definitely reach out to you guys for our future travels🙂🙂

31 December 2025
Unprompted review
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Reply from Europe Journey

Thank you so much for your lovely review. We’re delighted to hear that the booking process was smooth and that our team kept you well informed before your trip. It’s especially wonderful to know that Lukas made your journey enjoyable with his professionalism, friendly approach, and helpful recommendations for Bratislava.

We’re also very glad that you felt comfortable and well taken care of, even in the snowy weather. Your kind words mean a lot to us, and we’ll be more than happy to assist you again with your future travels.

Rated 5 out of 5 stars

Absolutely amazing experience ⭐️⭐️⭐️⭐️⭐️…

Absolutely amazing experience ⭐️⭐️⭐️⭐️⭐️ would highly recommend 👌

30 December 2025
Unprompted review
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Reply from Europe Journey

Thank you so much for your amazing review and recommendation. We’re thrilled to hear that you had such a great experience with us. Your support truly means a lot, and we hope to assist you again on your future travels.

Rated 5 out of 5 stars

Wonderful experience

Hi, we had a wonderful trip today. Peter was polite, courteous and excellent communication skills. He was always ready to accommodate and modify according to our needs. It was A star ⭐ service overall.

30 December 2025
Unprompted review
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Reply from Europe Journey

Thank you so much for your wonderful review. We’re delighted to hear that you had such a great trip and that Peter provided polite, courteous, and accommodating service throughout. It’s especially lovely to know that his communication and flexibility helped make your experience a five-star one. We truly appreciate your kind words and hope to assist you again on your future travels.

Rated 5 out of 5 stars

Wonderful tour to Neischwanstein

We had an excellent tour from Munich to Neuschwanstein. The driver was outstanding - very professional, friendly and helpful. Their expertise made the day smooth and highly enjoyable. Highly recommended!

8 December 2025
Unprompted review
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Reply from Europe Journey

Thank you so much for your wonderful review. We’re delighted to hear that you had an excellent trip from Munich to Neuschwanstein and that your driver made the day so smooth and enjoyable with their professionalism, friendliness, and helpfulness. Your recommendation truly means a lot to us, and we hope to welcome you again on another journey in the future.

Rated 5 out of 5 stars

Great Service, Great Experience

Great Service, great experience.
Good communication from the beginning, professional service: on time schedule, quick response from the company and the driver. Our driver Lukas was kind and polite, thank you so much for taking good care of me and my mother. All the best to all of you.

3 December 2025
Unprompted review
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Reply from Europe Journey

Thank you so much for your kind review. We’re delighted to hear that you had a great experience with us and that everything went smoothly from the very beginning. It’s wonderful to know that our communication, punctual service, and quick responses met your expectations.

A special thank you as well for your kind words about Lukas — we’re so pleased to hear that he took such good care of you and your mother with kindness and professionalism. Your feedback truly means a lot to us, and we wish you all the very best too.

Rated 5 out of 5 stars

A smooth and efficient transfer with time for sightseeing

Dominik was right on time for our pick up, helped us get comfortable and drove us safely with stops we had requested and some recommendations of his own. He got us to our destination safely and was pleasant and efficient. A great transfer experience.

29 November 2025
Unprompted review
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Reply from Europe Journey

Thank you so much for your kind review. We’re delighted to hear that Dominik provided such a smooth and enjoyable transfer experience. It’s wonderful to know that he was punctual, helpful, and made the journey comfortable with the requested stops as well as his own recommendations. We truly appreciate your feedback and are very pleased that you arrived safely at your destination. We hope to assist you again on your future travels.

Rated 5 out of 5 stars

Great drivers, Great experience

I’ve had 2 wonderful experiences with My European Journey this week. I traveled from Vienna to Salzburg with Thomas and I had 2 sightseeing stops. Then today, I traveled from Salzburg to Prague with Pavel which also included a sightseeing stop. Both drivers were excellent and very friendly and helpful.
I’m planning to use them in the future! I definitely recommend My European Journey.

14 November 2025
Unprompted review
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Reply from Europe Journey

Thank you so much for sharing your experience. We’re delighted to hear that both of your journeys with us this week were so enjoyable. It’s wonderful to know that Thomas and Pavel provided excellent, friendly, and helpful service, and that the sightseeing stops made your transfers even more special.

We truly appreciate your recommendation and are very happy to hear that you’re planning to travel with us again in the future. We look forward to welcoming you on another journey soon.

Rated 5 out of 5 stars

My whole journey through the Puglia…

My whole journey through the Puglia Area , Positano and back to Rome went excellent . Drivers are very helpful , always on time .

European Journeys is a wonderful company . I will highly recommend it and I will use it again .

27 October 2025
Unprompted review
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Reply from Europe Journey

Thank you so much for your kind review. We’re delighted to hear that your journey through Puglia, Positano, and back to Rome went so smoothly. It’s wonderful to know that our drivers were helpful and always on time throughout your trip.

Your recommendation truly means a lot to us, and we’re especially pleased to hear that you would choose Europe Journey again in the future. We look forward to assisting you on another memorable journey.

Rated 5 out of 5 stars

Very enjoyable trip

Driver is very helpful, friendly and punctual. Very enjoyable trip, i would totally recommend to friends. Thanks!

5 November 2025
Unprompted review
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Reply from Europe Journey

Thank you so much for your kind review. We’re delighted to hear that your driver was helpful, friendly, and punctual, and that you had such an enjoyable trip. Your recommendation means a lot to us, and we truly appreciate your support. We hope to welcome you again on another journey in the future.

Rated 5 out of 5 stars

Passau to Munich airport transfer

Our private transfer from Passau Lindau port to Munich airport was perfect. We are so glad we did it. It took the hassle out of transferring to the train station and then worrying about getting to the airport in time for our flight. Dominik arrived early which we love and he helped us without luggage. He had a chat with us and pointed out some landmarks. He then figured that we were happy to just sit quietly and asked if we would like some music which we said we’d like. He had water bottles for us also. The transfer was quick and felt safe. It was well worth doing to take the stress out of things.

3 November 2025
Unprompted review
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Reply from Europe Journey

Thank you so much for your wonderful review. We’re delighted to hear that your private transfer from Passau/Lindau Port to Munich Airport was such a smooth and stress-free experience. It’s especially lovely to know that Dominik’s punctuality, helpfulness with your luggage, and thoughtful service helped make the journey comfortable and enjoyable.

We’re also pleased that you felt safe, relaxed, and well taken care of throughout the trip. Your kind words truly mean a lot to us, and we’re so glad the transfer helped take the hassle out of your travel day. We hope to assist you again on another journey in the future.

Rated 5 out of 5 stars

Pompei to Praiano!

Our trip from Pompei to Praiano with Tony was fantastic! Tony was friendly, helpful, and his driving was very safe and smooth. He also told us many interesting and helpful facts about the area throughout the trip. It was truly a pleasure to ride with Tony!!

29 October 2025
Unprompted review
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Reply from Europe Journey

Thank you so much for your wonderful review. We’re delighted to hear that your trip from Pompei to Praiano with Tony was such a fantastic experience. It’s especially lovely to know that his friendly and helpful approach, safe driving, and knowledge of the area made the journey even more enjoyable.

We truly appreciate your kind words and are so pleased that traveling with Tony was such a pleasure. We hope to welcome you again on another journey in the future.

Rated 5 out of 5 stars

3 countries in 12 hours

Our driver George was very accommodating and gave lots of information. We travelled from budapest, bratislava and vienna and its about a 12 hour trip.

14 October 2025
Unprompted review
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Reply from Europe Journey

Thank you so much for your kind review. We’re delighted to hear that George was so accommodating and shared helpful information throughout your journey. Traveling through Budapest, Bratislava, and Vienna makes for a long day, so we’re especially pleased to know that his service helped make the trip more comfortable and enjoyable. We truly appreciate your feedback and hope to welcome you again on another journey in the future.

Rated 5 out of 5 stars

Great Drive from Porto to Lisbon

Scheduling this trip was very easy and adapted to our needs as our plans became clearer for our drive from Porto to Lisbon.
Armando was prompt with the pick up, super friendly and knowledgeable. We had scheduled in a lunch stop and he recommended a wonderful restaurant.
Would def use Europe Journey again.

14 October 2025
Unprompted review
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Reply from Europe Journey

Thank you so much for your kind review. We’re delighted to hear that arranging your trip from Porto to Lisbon was easy and flexible to your needs as your plans came together. It’s especially wonderful to know that Armando was punctual, friendly, and knowledgeable, and that his restaurant recommendation made your lunch stop even more enjoyable.

We truly appreciate your feedback and are so pleased to hear that you would choose Europe Journey again. We look forward to assisting you on another journey in the future.

Rated 5 out of 5 stars

Had such a great experience from start…

Had such a great experience from start to finish. With the help of David and booking especially being last minute (literally the morning of). To Timo my driver/tour guide. He was very knowledgeable and extremely nice.
I would highly recommend Europe Journey 💯!

5 October 2025
Unprompted review
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Reply from Europe Journey

Thank you so much for your wonderful review. We’re delighted to hear that you had such a great experience from start to finish, especially with a last-minute booking. It’s lovely to know that David was able to help make everything happen smoothly, and that Timo made your journey even more enjoyable with his knowledge and friendly approach.

We truly appreciate your recommendation and kind words. It means a lot to us, and we hope to welcome you again on another journey in the future.

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