I ordered 220 Zellige tiles; their prices were similar to many sites. Their shipping was fast but expensive (50+pounds on a ~200 pound order; the only other option was pickup). There was a problem w... See more
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Review summary
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Wow… communication is this company’s best attribute… well actually their products are… but customer care and service is next… and they do it all. We had a slight problem with our tiler ( not up to th... See more
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Customer service is outstanding, they also have the most unusual and stunning tiles. I have just sent them several garbled messages about an issue I had and within half an hour it is sorted. They d... See more
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Ordered some worktop samples, not yet pursued any order but wanted to comment on how fast they got the samples to me. In addition they are decent sized samples and were completely free - not even char... See more
Company details
- #10 of 27 best companies in Tile Shop
- #25 of 113 best companies in Bathroom Supply Shop
- #61 of 214 best companies in Decoration and Interior Design Store
- #23 of 87 best companies in Flooring Shop
- #52 of 136 best companies in Kitchen supply shop
- #10 of 21 best companies in Natural Stone Supplier
About European Heritage Ltd.
Written by the company
European Heritage Ltd.
SHOP ONLINE DECORATIVE TILES MAXXI SLABS METRO TILES VICTORIAN FLOOR TILES STANDARD SIZE TILES SALE COLLECTIONAbout us
European Heritage is a renowned tile showroom located in the heart of Fulham, London, and Melmerby, Ripon. Since its establishment in 1989, it has become one of the UK's most respected and trusted porcelain tile importers and building product suppliers. The company has a long-standing reputation for delivering high-quality products and exceptional customer service, and is dedicated to meeting the needs of its diverse clientele.
At European Heritage, we take great pride in our extensive selection of tiles, which includes large formats, wood effect, stone effect, concrete effect, and contemporary tiles. Our range of products is carefully curated to ensure that we offer only the very best tiles to our customers. Whether you are looking for traditional or modern designs, we have a tile that will meet your requirements.
As a leading importer of porcelain tiles, we have built strong relationships with the best UK and international distributors. This enables us to provide our customers with a vast selection of stocked products, as well as unique tiles that are not available anywhere else in the UK. We are always on the lookout for new and innovative products, and we strive to stay ahead of the latest trends in tile design and technology.
Our team of experienced and knowledgeable professionals is always on hand to offer expert advice and assistance to our customers. We understand that choosing the right tiles can be a daunting task, which is why we take the time to understand your needs and help you find the perfect tiles for your project. We offer a full range of services, from design consultation to installation advice, to ensure that you get the best possible results.
European Heritage is committed to providing a superior customer experience, and we work hard to ensure that every customer is satisfied with their purchase. Our dedication to quality, innovation, and customer service has earned us a reputation as one of the most trusted tile suppliers in the UK. If you are looking for high-quality porcelain tiles and exceptional service, look no further than European Heritage.
Contact info
48-54 Dawes Road, SW6 7EN, London, United Kingdom
- 02073816063
- fulham@europeanheritage.co.uk
- europeanheritage.co.uk
4.8
Excellent
438 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from European Heritage Ltd.
Thanks for your lovely feedback. We are really pleased to hear about your positive experience, Deborah.
Easy to order samples and efficient…
Easy to order samples and efficient service. Above all else the products look very good too!
12 July 2025
Reply from European Heritage Ltd.
Your feedback is great to hear! Many thanks, Philip.
Great staff and products
17 July 2025
Unprompted review
Reply from European Heritage Ltd.
Thank you, Simeon! Great to hear from you, thank you for giving us your feedback.
Great service from the team
Great service from the team - super swift delivery. I put the wrong delivery address down and Caroline from European Heritage got it sorted for me straightaway. Very happy with the service so far.
8 July 2025
Reply from European Heritage Ltd.
It's great to hear your feedback, Stephanie! Glad we could help and we wish you all the best with your project!
Efficient company.
It was easy to order tile samples online. The tile samples arrived quickly too.
30 June 2025
Reply from European Heritage Ltd.
Many thanks for your feedback! If you need anything further, just let us know.
Ordered samples
Ordered samples, they all arrived within the time scale specified. Staff were also very helpful when I called about some information.
4 July 2025
Reply from European Heritage Ltd.
We're really happy to hear your feedback, many thanks!
An amazingly helpful company
An amazingly helpful company, Helen has helped me so far on every step of our project. Highly recommend them to anyone
27 June 2025
Reply from European Heritage Ltd.
Thank you for your feedback, Amber! Its great to hear. All the best with the rest of the project!
Lovely tiles
The tiles I wanted were available, I was able to pick them up quickly. A few of the tiles had chips on them but when I notified European Heritage they offered to replace them so I was happy with the service. The builders we had install the tiles commented on how durable they seemed.
9 March 2025
Unprompted review
Reply from European Heritage Ltd.
Thank you so much for your feedback, Kathleen! We're glad to hear you got the tiles you wanted and that you’re happy with your experience. Thanks again for choosing European Heritage!
Great service and price
Bought bathroom tiles at a great price. Fast dispatch, quick delivery, and they even helped carry everything up. Perfect experience.
2 June 2025
Reply from European Heritage Ltd.
Hello Dmitry, thank you for trusting us to help assist you with bringing your bathroom project to life. We hope everything has gone well!
Great first class service
Great first class service, everything done as promised! Strongly recommended!
30 May 2025
Reply from European Heritage Ltd.
Hi Federico, it's so great to hear you had great service and we really appreciate the recommendation.
Great service
27 May 2025
Reply from European Heritage Ltd.
Thank you so much for your review, Kathryn.
Really pleased with the tiles and the…
Really pleased with the tiles and the service from this company 😀
12 May 2025
Reply from European Heritage Ltd.
It's fantastic to hear that you've had a good experience and we hope to hear from you next time you need some tiles!
Reply from European Heritage Ltd.
We really appreciate your feedback, Carlotta!
Prompt and safe delivery of sample…
Prompt and safe delivery of sample tiles, much appreciated!
6 May 2025
Reply from European Heritage Ltd.
Thank you for your review.
Reply from European Heritage Ltd.
Hi Abi, we're very sorry to hear this and feel free to reach out to us so we can provide refund or arrange the appropriate sample.
Excellent service from Connor and quick…
Excellent service from Connor and quick delivery of samples.
2 May 2025
Reply from European Heritage Ltd.
Thank you for leaving a review, Adelene. We hope your project has gone well.
Great prices
28 April 2025
Reply from European Heritage Ltd.
Thank you for taking the time to leave this great feedback!
Great product
Great product. Very simple and straightforward procedure with super quick delivery
24 April 2025
Reply from European Heritage Ltd.
Hi Steven! Thank you for your review.
Reply from European Heritage Ltd.
Thank you for taking the time to review us, Elizabeth. We really appreciate the feedback.
Prompt help online and quick turnaround…
Prompt help online and quick turnaround of samples.
21 March 2025
Unprompted review
Reply from European Heritage Ltd.
It's great to hear that you're happy with your samples. Thank you for leaving us a review, Katerina!
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