I ordered 220 Zellige tiles; their prices were similar to many sites. Their shipping was fast but expensive (50+pounds on a ~200 pound order; the only other option was pickup). There was a problem w... See more
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Review summary
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Wow… communication is this company’s best attribute… well actually their products are… but customer care and service is next… and they do it all. We had a slight problem with our tiler ( not up to th... See more
Company replied
Customer service is outstanding, they also have the most unusual and stunning tiles. I have just sent them several garbled messages about an issue I had and within half an hour it is sorted. They d... See more
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Ordered some worktop samples, not yet pursued any order but wanted to comment on how fast they got the samples to me. In addition they are decent sized samples and were completely free - not even char... See more
Company details
- #10 of 28 best companies in Tile Shop
- #25 of 113 best companies in Bathroom Supply Shop
- #61 of 214 best companies in Decoration and Interior Design Store
- #23 of 88 best companies in Flooring Shop
- #52 of 136 best companies in Kitchen supply shop
- #10 of 21 best companies in Natural Stone Supplier
About European Heritage Ltd.
Written by the company
European Heritage Ltd.
SHOP ONLINE DECORATIVE TILES MAXXI SLABS METRO TILES VICTORIAN FLOOR TILES STANDARD SIZE TILES SALE COLLECTIONAbout us
European Heritage is a renowned tile showroom located in the heart of Fulham, London, and Melmerby, Ripon. Since its establishment in 1989, it has become one of the UK's most respected and trusted porcelain tile importers and building product suppliers. The company has a long-standing reputation for delivering high-quality products and exceptional customer service, and is dedicated to meeting the needs of its diverse clientele.
At European Heritage, we take great pride in our extensive selection of tiles, which includes large formats, wood effect, stone effect, concrete effect, and contemporary tiles. Our range of products is carefully curated to ensure that we offer only the very best tiles to our customers. Whether you are looking for traditional or modern designs, we have a tile that will meet your requirements.
As a leading importer of porcelain tiles, we have built strong relationships with the best UK and international distributors. This enables us to provide our customers with a vast selection of stocked products, as well as unique tiles that are not available anywhere else in the UK. We are always on the lookout for new and innovative products, and we strive to stay ahead of the latest trends in tile design and technology.
Our team of experienced and knowledgeable professionals is always on hand to offer expert advice and assistance to our customers. We understand that choosing the right tiles can be a daunting task, which is why we take the time to understand your needs and help you find the perfect tiles for your project. We offer a full range of services, from design consultation to installation advice, to ensure that you get the best possible results.
European Heritage is committed to providing a superior customer experience, and we work hard to ensure that every customer is satisfied with their purchase. Our dedication to quality, innovation, and customer service has earned us a reputation as one of the most trusted tile suppliers in the UK. If you are looking for high-quality porcelain tiles and exceptional service, look no further than European Heritage.
Contact info
48-54 Dawes Road, SW6 7EN, London, United Kingdom
- 02073816063
- fulham@europeanheritage.co.uk
- europeanheritage.co.uk
4.8
Excellent
438 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great Service
30 October 2024
Reply from European Heritage Ltd.
Thank you for your review Diane. We're glad we were able to provide great service. We hope the project goes well.
Helpful staff
Staff were very helpful and informative on telephone. Prompt delivery.
30 October 2024
Reply from European Heritage Ltd.
Thank you Nicolette. We're so glad we could help and we hope you're project goes smoothly!
Excellent products and service
Excellent products and service. Speedy delivery. Love working with the EH team.
19 October 2024
Reply from European Heritage Ltd.
Thank you so much for your review Madelyn. We love working with you too!
Great product
Great product, arrived on time and well packaged.
Would use them again for my next project.
23 October 2024
Reply from European Heritage Ltd.
Thank you for your review Matthew. We hope to work with you again in the future.
Great and quick service with sending…
Great and quick service with sending samples. Definitely I would suggest to others and great choices of styles
21 October 2024
Reply from European Heritage Ltd.
Thank you for leaving a review, Maya! We love hearing feedback about your positive experience.
Victorian mosaic pieces
Helpful staff with knowledge of the products. Samples unfortunately wasn't a colour match to my taupe tiles but nevertheless a brilliant company who did their best to assist going the extra mile
15 October 2024
Reply from European Heritage Ltd.
We're so happy to hear your experience was still positive even if we weren't able to find the perfect fit for you. We hope to hear back from you in the future.
Prompt receipt of samples.
Prompt receipt of samples.
Some lovely options we will consider.
14 October 2024
Reply from European Heritage Ltd.
Thank you for taking the time to leave us a review, Edith. We can't wait to hear back from you.
Ordered some Samples which arrived next…
Ordered some Samples which arrived next day Super quick
16 October 2024
Reply from European Heritage Ltd.
We're so pleased to hear your samples arrived quickly, thank you for leaving a review.
Reply from European Heritage Ltd.
Thank you for your review, Catherine. We're happy to hear your order arrived well.
Very good communication and excellent…
Very good communication and excellent quality tiles
9 October 2024
Reply from European Heritage Ltd.
Hi Vasilis. Thank you very much for your review! We are glad we could help.
Reply from European Heritage Ltd.
We really appreciate you taking the time to let us know how your order went and hope to be able to assist again in the future.
Reply from European Heritage Ltd.
Thank you for your review, Wendy. We're happy to hear your sample order went well.
Helpful staff
Joanna was extremely helpful when I was trying to choose the tiles. Good quality. Delivery driver was both professional and helpful.
27 September 2024
Reply from European Heritage Ltd.
We're delighted to hear that you received great service, Robert. Our team is always happy to assist. Thank you for choosing us!
Really great selection of tiles to…
Really great selection of tiles to choose from.Ordering the free samples was nice and easy.They arrived quickly and were well wrapped.
24 September 2024
Reply from European Heritage Ltd.
Thank you for taking the time to leave this review. We're pleased to hear you were happy with your samples.
Start to finish
Start to finish. 100% expectation achieved. Cannot recommend enough. Welldone…..
16 September 2024
Reply from European Heritage Ltd.
Thank you for your kind feedback, Daniel. We hope all has gone well and your project looks fantastic.
Beautiful tiles with brilliant service…
Beautiful tiles with brilliant service from the Fulham showroom including some great design suggestions.
22 July 2024
Reply from European Heritage Ltd.
Thanks for your feedback Tom, we hope the project has gone well and your tiles are looking amazing!
Reply from European Heritage Ltd.
We're so glad to hear your order arrived in a quick and timely fashion. Thank you for your review.
The sample tiles arrived very quickly…
The sample tiles arrived very quickly and were well labelled. The tiles look to be of a very high quality
6 September 2024
Reply from European Heritage Ltd.
Thank you for your review, Lorraine. We're glad you enjoyed your samples.
Super fast delivery
Super fast delivery, great product. Very happy with the tiles, have used them before and still very good service and quality.
9 September 2024
Reply from European Heritage Ltd.
We really appreciate you taking the time to leave your review, Caroline. It's great to hear that the delivery process lived up to your expectations!
Beautiful tiles and very helpful team
The range of tiles at European Heritage is very extensive and all of them are of beautiful quality.
Jonathan Nanson was also incredibly helpful and his advice was invaluable to our property renovation.
7 September 2024
Unprompted review
Reply from European Heritage Ltd.
Thank you for leaving a review, Victoria! We love hearing feedback about your positive experiences.
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