Euro Puppy Reviews 171

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and helpfulness throughout the entire process, making the experience smooth and reassuring. Many highlight the exceptional customer service, noting the team's responsiveness, constant updates, and genuine care for the puppies and their new families. The service provided is frequently described as outstanding, with people appreciating the seamless and stress-free process, from initial communication to the safe arrival of healthy, well-trained puppies. A few other people also felt that while some aspects of puppy training worked very well, other exercises were more challenging, acknowledging that results can vary with each dog.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers expressing overall happiness and satisfaction with... See more

Product

People report positive experiences with the product, often receiving loving, wonderful, and fully trained... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the professionalism and care... See more

User experience

Users describe positive interactions with the overall experience, with many finding it excellent, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We got our Puppy from Euro Puppy, the whole experience from start to finish was great. Super helpful whenever we needed info about our puppy before he came to us, sent us video updates & we asked for... See more

Company replied

Rated 5 out of 5 stars

Trustworthy, great experience from start to finish. Mr. Mohsen is a truly helpful and kind man — always available, caring, and professional. And as for the co-founder Mr. Sándor Fagyal, his commun... See more

Company replied

Rated 5 out of 5 stars

We recently welcomed our Cavapoo from Euro Puppy and couldn’t be happier. From the start, the team was responsive, caring, and kept us updated with videos and photos during the training period. O... See more

Company replied

Rated 5 out of 5 stars

We got our Leo today and he seemed so confident and excited to be in his new home . We immediately took him to the vet who checked all vaccinations , microchipping and health of Leo and came to th... See more

Company replied


Company details

  1. Pet adoption service
  2. Dog Breeder
  3. Pet shop

About Euro Puppy

Written by the company

At Euro Puppy we know how important choosing a puppy is, and how important trust is when buying that puppy online.

We pride ourselves on delivering an honest, caring and responsible service that puts the health of our puppies above all else. After all it is a new family member that we are providing!

Working with live animals, and delivering them around the world, is not without its challenges. Even when issues naturally arise occasionally, we don’t shy away from the truth, but deal with it head on.

This belief in trust, accountability and transparency is why we were happy to join Trustpilot and share the heartfelt thoughts of many of our more than 15,000 customers.

Meet Euro Puppy

Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 5 out of 5 stars

We have received a loving wonderful…

We have received a loving wonderful puppy, fully trained! Excellent professionals, great customer service with regular updates in the payment schedule and puppy progress updates!

2 June 2026
Unprompted review
Euro Puppy logo

Reply from Euro Puppy

Thank you so much for your wonderful 5-star review! We are thrilled to hear that your fully trained puppy is settling in beautifully and that you enjoyed our customer service and progress updates.

Wishing you many happy years of companionship with your new furry family member!

Rated 5 out of 5 stars

Changed our Lives!

We live in East Africa. Ultimately we “ordered” two lovely Great Dane puppies, Brutus and Malka now affectionately known as Simba and Malka. Born two days apart, same breeder but different litters.

Mohsen at Europuppy and his team were incredible throughout the process, were responsive. And ultimately demonstrated they care about the puppies- as we were worried parents about the travel etc, and they were like confident parents!

We got pictures, videos, and had our hands and our puppies paws held, till today. They care and we couldn’t be happier with our now 8 month old puppies. They clearly have the champion blood we were told about, as their demeanor and pedigree is visible in their calm and loving behavior.

Europuppy are legit- we are open to any calls. Did we have issues? Sure, but they were normal and addressed immediately and with care. Highly recommend Euro puppies, Mohsen and the team. Simba and Malka are beautiful members of our family!

7 January 2026
Unprompted review
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Reply from Euro Puppy

Dear Hanif, we truly appreciate your wonderful review. It means a lot to us. We are incredibly proud of helping you with these two beautiful dogs.

Rated 5 out of 5 stars

I recently acquired a female Vizsla…

I recently acquired a female Vizsla with the assistance and support of Euro Puppy. I found them to be top professionals with a deep knowledge of the sector offering high level services to their clients.Thier follow up throughhout the process was unparallel.

8 April 2026
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind words and the 5-star review! We are thrilled to hear about your positive experience and that you are happy with your new female Vizsla. It was a pleasure assisting you throughout the process.

Rated 5 out of 5 stars

We have received a loving wonderful…

We have received a loving wonderful puppy, fully trained! Excellent professionals, great customer service with regular updates in the payment schedule and puppy progress updates!

28 March 2026
Unprompted review
Euro Puppy logo

Reply from Euro Puppy

Dear Eirini,

Thank you so much for your kind words and the 5-star review! We are thrilled to hear that you are enjoying your wonderful new puppy and that you had such a positive experience with our team.

It was a pleasure assisting you, and we appreciate your feedback regarding our service and updates.

Rated 5 out of 5 stars

Simba, Aussie Shepherd

It was great experience dealing with Euro Puppy. Ahmed was very informative throughout the process. We asked a lot of questions regarding Simba & they were answered in a timely, relevant manner.

We wanted to receive Simba on a particular date & it worked out well. There was a minor medical detail with Simba, which was informed to us beforehand.

Overall very happy with our experience of dealing with Euro Puppy. Highly recommended.

26 February 2026
Unprompted review
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Reply from Euro Puppy

We truly appreciate your awesome review! We wish you lots of joy and happiness with Simba.

Rated 5 out of 5 stars

A wonderful experience — highly recommend EuroPuppy!

Baloo arrived yesterday, right on time, and she is simply the sweetest little cavapoo girl — we couldn't be happier. From start to finish, EuroPuppy has been excellent to work with: communicative, flexible, and genuinely accommodating, including with payment structures.
Baloo completed training before her arrival, and the results really show — she is remarkably calm, easy to handle, and has a wonderful temperament for such a young puppy. One small note: the trainer's notes arrived on the evening of her first day rather than beforehand, which we would have appreciated sooner. That said, the team offered to provide any additional details or information we needed, which we appreciated.
She also seems to be in great health — drinking regularly, eating well given the stress of the move, and settling into her crate and playpen without any fuss.
Overall, EuroPuppy delivered on every front, and we would certainly recommend them. For anyone weighing up the cost, I'd say there is real, tangible value in what you get — a healthy, well-tempered, and already-trained puppy, and a smooth, supportive process to get her home.

26 February 2026
Unprompted review
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Reply from Euro Puppy

Thank you so much for your wonderful review! We are thrilled to hear that Baloo has settled in so well and that you are happy with her training and temperament.

We also appreciate your feedback regarding the timing of the trainer's notes; we will certainly work on ensuring these are shared even sooner for future families. It was a pleasure working with you, and we wish you many happy years with your sweet new Cavapoo girl.

Rated 5 out of 5 stars

The whole experience with Euro Puppy…

The whole experience with Euro Puppy has been excellent. Our puppy arrived yesterday and is settling in well. The transport and handover were professional. The vet check up which we did the day after arrival confirmed all was clear. We are extremely happy and would highly recommend Euro Puppy to others looking for a new puppy to join their family.

19 February 2026
Unprompted review
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Reply from Euro Puppy

Thank you so much for your wonderful 5-star review! We are thrilled to hear that your new puppy is settling in well and that you had such a positive experience with our transport and handover process.

It is also great to know that the vet check-up went perfectly. Thank you for choosing Euro Puppy and for recommending us to others.

Rated 5 out of 5 stars

Mickie a miniature brown poodle

Got a miniature poodle male puppy from Europuppy. The people there are extremely professional.The three months waiting to get the puppy the communication was exceptional every week.I went also for the training offered and the puppy although young is fully cooperative and behaves really well according to the commands that learnt in training. the transport of the puppy from Hungary to Greece was also professionally organized with specialized van. The puppy is healthy and makes perfectly a new member of our family.

1 February 2026
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind words and the 5-star review! We are thrilled to hear that Mickey has settled in well as a new member of your family.

We appreciate your feedback about our weekly communication, the specialized transport to Greece, and the results of our training program.

Enjoy your new companion!

Rated 5 out of 5 stars

Amazing

Amazing! Two wonderful members of the family already. Easy and everyone was incredibly nice and helpful.

21 January 2026
Unprompted review
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Reply from Euro Puppy

Dear Elke, thank you for your wonderful review. It was a pleasure assisting you.

Rated 5 out of 5 stars

Loki - Our new family member

Loki joined our family this morning. He's an absolute blessing. My boys are enjoying him so much.
Europuppy have been amazing throughout the whole process. Ahmed Mohsen and the wider team were always there to answer questions and kept us regularly updated throughout the whole process. I cannot recommend them enough!

21 January 2026
Unprompted review
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Reply from Euro Puppy

Hello Nora,

Thank you so much for your wonderful review! We are thrilled to hear that Loki has already become such a blessing to your family and that your boys are enjoying his company.

It was a pleasure assisting you throughout the process, and I am glad we could provide the support and updates you needed. Thank you for your kind words and for recommending EuroPuppy.

Rated 4 out of 5 stars

Europuppy review

I am very satisfied with Europuppy! The communication, the speed of responses, and the overall guidance have been excellent. I can honestly say that the only aspect I was a little disappointed with was the training for Blu. While some things worked very well — like teaching him to recognize his name and sit — we struggled with other exercises. I understand that every dog is different, and results can vary, but I think this part could have been slightly better. Overall, though, I am very happy with everything else and would definitely recommend Europuppy to anyone looking for a reliable and supportive service.

3 December 2025
Unprompted review
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Reply from Euro Puppy

Thank you for your kind words and for recommending Euro Puppy.

We also appreciate your honest feedback regarding Blu's training. While are glad he is doing well with basic commands, we take your comments about the other exercises to heart as we strive to improve our services.

We wish you and Blu all the best!

Rated 5 out of 5 stars

So happy with Euro Puppy

So happy with Euro Puppy. The team was incredibly professional, especially Ahmed Mohsen. They were very attentive to my needs, and communication was seamless from start to finish. I’m thrilled with my puppy and have already recommended Euro Puppy to many friends and family.

25 December 2025
Unprompted review
Euro Puppy logo

Reply from Euro Puppy

Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your new puppy and that you had such a positive experience with our team.

It was a pleasure assisting you, and I truly appreciate your kind words regarding our communication. Thank you for recommending Euro Puppy to your friends and family.

Rated 5 out of 5 stars

I was looking for a puppy from an…

I was looking for a puppy from an ethical breeder and I found it at Euro Puppy. Although the waiting was long because I am at different country but the services was amazing and Mohsen was very supportive.Also the training service to prepare the puppy for new home was great.Overall all it was really amazing journey and they are trustful🙏🏻🙏🏻

4 December 2025
Unprompted review
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Reply from Euro Puppy

Dear Afnan. Thank you for your wonderful review. It was our pleasure assisting you. Wishing you lots of happiness with your new puppy.

Rated 5 out of 5 stars

We are very happy with our new boy…

We are very happy with our new boy thanks to europuppy. Was a pleasure working with them.

24 December 2025
Unprompted review
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Reply from Euro Puppy

Dear Sara. Thank you for your 5 star review. Wishing you lots of memories with your new puppy.

Rated 5 out of 5 stars

Fantastic

All in all, our experience with Europuppy was fantastic! very professional team, who provided timely and step by step updates. Most important of all you get exactly what you were told you would get. Our Bianca is now home and she instantly made herself part of our family.
Highly recommend.

19 December 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind words and the 5-star review! We are thrilled to hear that Bianca has settled in so well and already feels like part of the family.
It was a pleasure assisting you, and we appreciate your recommendation of our team.

Rated 5 out of 5 stars

Perfecto

Perfecto , everything very well organized

23 December 2025
Unprompted review
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Reply from Euro Puppy

Dear Maria. Thank you for your 5 star review.

Rated 5 out of 5 stars

Leo comes home…

We got our Leo today and he seemed so confident and excited to be in his new home . We immediately took him to the vet who checked all vaccinations , microchipping and health of Leo and came to the decision that the breeders have done their best to hand over a very happy , healthy and highly pedigreed puppy

Thank you Euro puppy and the trainers for such an outstanding gift !! Please don’t hesitate to find your forever pet at Euro puppy
.

12 December 2025
Unprompted review
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Reply from Euro Puppy

Thank you for sharing your wonderful experience and the positive vet feedback regarding Leo's health and pedigree. We are thrilled to hear he is settled in well.
We wish you many happy years with your new companion.

Rated 5 out of 5 stars

they were excellent communicators and…

they were excellent communicators and they delivered exactly like they said. all their information about the animal was correct.

27 November 2025
Unprompted review
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Reply from Euro Puppy

Thank you for your 5-star review! We are delighted to hear you had a great experience with our communication, delivery, and the accurate information about your new animal.

We appreciate your kind words and look forward to hearing from you again.

Rated 5 out of 5 stars

We got our Puppy from Europuppy

We got our Puppy from Euro Puppy, the whole experience from start to finish was great. Super helpful whenever we needed info about our puppy before he came to us, sent us video updates & we asked for him to be basically trained , he came he knew his name & the basics, due to the training the transition into his new home was easier for him & us. Our Fred is doing great we love him so much , he is making our life sweeter. He is a joy & blessing to have him.

30 October 2025
Unprompted review
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Reply from Euro Puppy

Thank you for your wonderful 5-star review! We are delighted you had a great experience and love Fred.

We are glad the updates and early training helped his transition. It's fantastic to know Fred is doing well and bringing joy to your home.

We appreciate you choosing Euro Puppy!

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