Euro PuppyReviews 

173
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and dedication, making the entire process smooth and reassuring. Many people highlight the exceptional customer service, noting the team's responsiveness, patience, and willingness to answer numerous questions. The service provided is often described as outstanding, with consumers appreciating the seamless process from initial contact to the safe arrival of their healthy and well-trained puppies. Reviewers are particularly impressed with the thorough communication and regular updates throughout the journey, ensuring a stress-free experience. However, some customers also noted that while basic training was excellent, they struggled with more advanced exercises, suggesting room for slight improvement in this area.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, communication,... See more

Product

Customers had positive experiences with the product, often receiving loving, wonderful, and fully trained... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism and attentiveness... See more

User experience

Consumers find the overall user experience to be positive, with many describing it as excellent, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We got our Puppy from Euro Puppy, the whole experience from start to finish was great. Super helpful whenever we needed info about our puppy before he came to us, sent us video updates & we asked for... See more

Company replied

Rated 5 out of 5 stars

Trustworthy, great experience from start to finish. Mr. Mohsen is a truly helpful and kind man — always available, caring, and professional. And as for the co-founder Mr. Sándor Fagyal, his commun... See more

Company replied

Rated 5 out of 5 stars

We recently welcomed our Cavapoo from Euro Puppy and couldn’t be happier. From the start, the team was responsive, caring, and kept us updated with videos and photos during the training period. O... See more

Company replied

Rated 5 out of 5 stars

We got our Leo today and he seemed so confident and excited to be in his new home . We immediately took him to the vet who checked all vaccinations , microchipping and health of Leo and came to th... See more

Company replied


Company details

  1. Pet adoption service
  2. Dog Breeder
  3. Pet shop

About Euro Puppy

Written by the company

At Euro Puppy we know how important choosing a puppy is, and how important trust is when buying that puppy online.

We pride ourselves on delivering an honest, caring and responsible service that puts the health of our puppies above all else. After all it is a new family member that we are providing!

Working with live animals, and delivering them around the world, is not without its challenges. Even when issues naturally arise occasionally, we don’t shy away from the truth, but deal with it head on.

This belief in trust, accountability and transparency is why we were happy to join Trustpilot and share the heartfelt thoughts of many of our more than 15,000 customers.

Meet Euro Puppy

Contact info

4.9

Excellent

TrustScore 5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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4.9

All reviews

(173)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

they were excellent communicators and…

they were excellent communicators and they delivered exactly like they said. all their information about the animal was correct.

27 November 2025
Unprompted review
Euro Puppy logo

Reply from Euro Puppy

Thank you for your 5-star review! We are delighted to hear you had a great experience with our communication, delivery, and the accurate information about your new animal.

We appreciate your kind words and look forward to hearing from you again.

Rated 5 out of 5 stars

We got our Puppy from Europuppy

We got our Puppy from Euro Puppy, the whole experience from start to finish was great. Super helpful whenever we needed info about our puppy before he came to us, sent us video updates & we asked for him to be basically trained , he came he knew his name & the basics, due to the training the transition into his new home was easier for him & us. Our Fred is doing great we love him so much , he is making our life sweeter. He is a joy & blessing to have him.

30 October 2025
Unprompted review
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Reply from Euro Puppy

Thank you for your wonderful 5-star review! We are delighted you had a great experience and love Fred.

We are glad the updates and early training helped his transition. It's fantastic to know Fred is doing well and bringing joy to your home.

We appreciate you choosing Euro Puppy!

Rated 5 out of 5 stars

Mohsen was excellent

Mohsen was excellent. Everything worked like clockwork. Our Puli puppy Bonnie arrived on time all the way to London. She was happy healthy and clean. She has settled in very well .
A very good company to deal with

22 November 2025
Unprompted review
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Reply from Euro Puppy

Thank you for your fantastic 5-star review!

I am delighted to hear you had an excellent experience, and I appreciate your kind words. It is wonderful that Bonnie, your Puli puppy, arrived safely in London and has settled in well.

Enjoy your new family member!

Rated 5 out of 5 stars

Fantastic Experience

We received our puppy Maple delivered to our doorstep, she came healthy and after a few days of settling into her new home she started showing a wonderful gentle and playful personality. We are so happy with our experience with Europuppy and would order again anytime.

13 November 2025
Rated 5 out of 5 stars

Europuppy are excellent

Europuppy and especially Mohsen have been absolutely awesome. We received Jabba our German Shepherd puppy nearly 2 weeks ago and he’s absolutely perfect. The whole process has been extremely easy and if you are looking for a new puppy then I strongly recommend these guys all day long.

24 November 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your wonderful review! We’re delighted to hear that Jabba is doing great and that the whole experience felt smooth and easy. Enjoy every moment with your perfect German Shepherd!

Rated 5 out of 5 stars

Rocky in Grand Duchy !

Thanks for Rocky he is the new member of the gang , Chanel and Gucci love him already !

13 November 2025
Unprompted review
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Reply from Euro Puppy

Thank you for the 5 star review. It was a pleasure assisting you again.

Rated 5 out of 5 stars

Trustworthy

Trustworthy, great experience from start to finish. Mr. Mohsen is a truly helpful and kind man — always available, caring, and professional. And as for the co-founder Mr. Sándor Fagyal, his communication and attention to detail made everything even smoother.

My Great Dane, Shalal, came from a loving home to a loving home, and it shows — he’s doing wonderfully. It’s clear that Euro Puppy genuinely cares about their clients, breeders, and puppies, ensuring every step is done right.

Thank you, Euro Puppy, for such an amazing experience and for bringing joy into my home. Once Euro Puppy, always Euro Puppy. 🐾

30 August 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind words and trust. We’re truly happy to hear that Shalal is thriving in his new home. It was a pleasure assisting you, and your feedback means a lot to both myself, Mr. Sándor, and the whole Euro Puppy team. 🐾💛

Wishing you many joyful years together!

Rated 5 out of 5 stars

We just got the most amazing standard…

We just got the most amazing standard poodle ever, very well trained and very smooth process.

Considering the situation and the transfer to Saudi Arabia, they did an amazing job and deliver the best.

24 September 2025
Unprompted review
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Reply from Euro Puppy

We are thrilled to hear how happy you are with your new puppy and that the transfer to Saudi Arabia was smooth.

Our mission is to provide well-trained companions with an excellent experience.

Rated 5 out of 5 stars

I recommend EuroPuppy

EuroPuppy is reliable, collaborates with the best breeders, the puppies are genetically tested, have all the necessary vaccines and their new families can rest assured that they have healthy purebred dogs. This was the third time I got a puppy from EuroPuppy.

6 October 2025
Unprompted review
Euro Puppy logo

Reply from Euro Puppy

Dear Georgia,
We’re honored to have been part of your puppy journey not once, but three times! Thank you for your trust and heartfelt review.

Rated 5 out of 5 stars

Euro puppy was very professional yet…

Euro puppy was very professional yet empathetic and always engaging- taking into consideration our queries and wishes. They were always reassuring and delivered exactly as promised leading up to the safe delivery of our beautiful puppy. Everything went according to plan and our puppy is settling well with the training already provided. Obviously there are still things we need to spend time training our puppy on. For a puppy that just arrived, she has enough of the basic training; we can easily build on it if we are consistent. A special thank you to our contact person and breeders.

2 October 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind words and for sharing your experience with Euro Puppy!

We’re delighted to hear that your puppy arrived safely and is already settling in so well. A big thank you from our whole team – and of course, from her breeders too – for trusting us to bring her into your family! 💙

Rated 5 out of 5 stars

Very supportive and information

Europuppy were very supportive and communicative. They prepared our pup for flight (all vaccinations, tests, passport etc) and kwpt us informed throughout the qhole process. It was a very smooth process ❤️🐶

26 September 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind words! ❤️🐶

We’re delighted to hear that the whole process went smoothly and that you felt supported along the way. Wishing you endless joy with your new pup! 🐾

Rated 5 out of 5 stars

Full service

They take care of every step of the process and ensure to address every concern that arises

24 September 2025
Unprompted review
Euro Puppy logo

Reply from Euro Puppy

Thank you so much for your kind words! It was our pleasure to assist you every step of the way.

Rated 5 out of 5 stars

Euro Puppy made our family dog dream…

Euro Puppy made our family dog dream come true. We have recently added Marley a 10 month old Portuguese water dog to our family and he is exceeding our expectations which were already high. We have been looking for the right dog for our family for over a year. I found Euro Puppy and their service has been outstanding. Communication and finding us the dog of our dreams. Keep in contact with us all along the way till he has arrived in our home. I truly have been researching dogs and how to get one for our family here in Switzerland for over a year and Euro Puppy was the only company that was able to provide us with the dog we wanted and manage all the logistics to get it to our family in the timeframe that we wanted. I am asked everyday about Marley and how lucky I am to have such a lovely new family member. Marley is truly an amazing dog and Euro Puppy was an outstanding service.

31 August 2025
Unprompted review
Euro Puppy logo

Reply from Euro Puppy

Thank you so much for sharing your wonderful experience with Euro Puppy!

We’re thrilled that Marley has found such a loving home. It means a lot to us to be part of your family’s journey. Wishing you many happy moments ahead with your amazing new companion!

Rated 5 out of 5 stars

We had the most wonderful experience…

We had the most wonderful experience with EuroPuppy and especially with Mohsen, who supported us every step of the way in bringing our little Alfie from Hungary to his forever home in the UAE.

From the very first interaction, Mohsen was patient, responsive, and incredibly kind. He guided us through the entire process, answered all our questions, and reassured us whenever we felt anxious. Even when he was unwell, he still made sure we were kept informed, something that shows the level of dedication and care he has for both the puppies and their families.

The process itself was smooth, transparent, and professional. We always felt confident that Alfie was in safe hands. We will forever be grateful to Mohsen and the EuroPuppy team for making it possible.

If you are considering working with EuroPuppy, please know that you can trust them wholeheartedly. They truly care about their puppies and the families they go to, and our experience has been nothing short of fantastic. Thank you, Mohsen and EuroPuppy, for helping bring Alfie into our lives, we couldn’t be happier!

28 August 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your heartfelt and kind words!

It was truly a pleasure supporting you throughout Alfie’s journey. Your trust means the world to us, and we’re so happy to hear you’re enjoying your new furry family member. Wishing you many wonderful moments with Alfie!

Rated 5 out of 5 stars

Great stuff and service

Great stuff and service. I got my dog all the way to Saudi Arabia delivered to door

30 August 2025
Unprompted review
Euro Puppy logo

Reply from Euro Puppy

Thank you so much for your kind words! We're thrilled to hear your dog arrived safely all the way to Saudi Arabia.

It was a pleasure assisting you, and we're here whenever you need us again!

Rated 5 out of 5 stars

Wondeful experience

We recently welcomed our Cavapoo from Euro Puppy and couldn’t be happier. From the start, the team was responsive, caring, and kept us updated with videos and photos during the training period.

Our puppy arrived safe, healthy, and confident, exactly as described. The detailed advice on routines and training made the transition so much easier, and it’s clear she was very well cared for before joining us.

We’re so grateful to Euro Puppy for making the experience smooth and reassuring. Highly recommended!

28 August 2025
Unprompted review
Euro Puppy logo

Reply from Euro Puppy

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Euro Puppy and that your new puppy is bringing joy to your family.

It means a lot to us that you appreciated our attentive service throughout the process. We're always here to support you, so please don't hesitate to reach out if you need anything in the future. Your recommendation truly makes our day!

Rated 5 out of 5 stars

Highly recommended service and product

I have had a very good experience with Euro puppy and I think them very much ffor the wonderful puppy I have got. They got the puppy to me without a problem and they were very attentive all the way up until I received the puppy and now offer me contact if I ever have any problems. I highly recommend them.

28 August 2025
Unprompted review
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Reply from Euro Puppy

Thank you for the wonderful review—thrilled Euro Puppy brought joy to the family, and grateful for the kind words about our service. 


We’re here anytime, and the recommendation truly made our day.

Rated 5 out of 5 stars

I cannot recommend EuroPuppy highly enough


I cannot recommend EuroPuppy highly enough! We have now welcomed our second puppy from them — first our gorgeous Westie, and now an absolutely adorable Cavapoo — and both boys have been nothing short of perfect. Their pedigrees are outstanding, and they arrived in excellent health and condition.

What truly sets EuroPuppy apart is their exceptional service from start to finish. From the moment we reached out, they were ready to answer millions of questions (with endless patience!), and even helped us decide between breeds when we were choosing a companion for our Westie. Based on our Westie’s personality they helped us find the perfect match for him.

The door-to-door service is seamless and stress-free. Everything is handled with care, professionalism, and genuine love for the dogs. It’s clear they truly want each puppy to go to the perfect home.

Thank you, EuroPuppy, for helping our family grow not once, but twice — and for giving us two perfect boys who bring us joy every single day!

14 August 2025
Unprompted review
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Reply from Euro Puppy

Dear Anastasia,

Thank you so much! It’s truly heartwarming to hear how happy you are with your Westie and Cavapoo, and that our team could help you find the perfect match for your family. We take great pride in providing exceptional service and ensuring each puppy goes to a loving home, so your kind words mean the world to us.

Wishing you and your adorable boys endless joy and many happy moments together!

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