After suspecting an issue with my charger, I dropped ev.energy an email. Their response with a potential explanation was prompt. They raised a case to record my situation and asked me to reply bac... See more
Company replied
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Review summary
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What people talk about most
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App is simple to set up and works as intended most of the time. The only real issue is the communication with the car which can cause a delay in operation. However it provides a needed and useful func... See more
Company replied
My Connecticut based US utility offers incentives if we buy an approved EV charger and allow ev.energy to control charging. Ev.Energy commits to a full charge by a set time. My implementation... See more
Company replied
The app and after sales support are both fantastic. The app integrates well with my solar and battery system. I love the solar only charging meaning that I can really embrace fully green energy to... See more
Company replied
Company details
- #104 of 131 best companies in Software company
Written by the company
Smart charge your car with ev.energy: a greener, smarter way to charge your electric vehicle.
Contact info
25 Lavington Street, SE1 ONZ, London, United Kingdom
- support@ev.energy
- ev.energy
4.1
Great
134 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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By far a dependable and useful app
By far a dependable and useful app. Have used it for over 2 years and never even a glitch. Gives me all the info you need on your EV.
4 July 2023
EV.Energy enables Utility control of charging in Tesla M3
The ability to regulate charging to Tesla M3s enabled me to be part of the NS Power Smart Grid study. Other EV charger solutions did not work. I am very impressed.
4 May 2023
Great support
Since having an phev and having the app which is really good I can just plug my car in and let it control the charging time and if I have any issues a email to the team and it's sorted.
13 April 2023
Simply the best
I have the app on my phone and know that my car will be fully charged when I need it, whilst knowing that Im charging efficiently, saving money and being kind to the planet. I also get reward points too!
4 June 2023
Reply from ev.energy
Hi Derek, thanks for your review. If you reach out to our team at support@ev.energy we'd be more than happy to help!
Reliable source of power
4 June 2023
Have trouble using the solar feature
Have trouble using the solar feature. It does not work as seamlessly as the standard Smart charging from my perspective.
4 June 2023
Reply from ev.energy
Hi Simon, if you're able to provide more details by emailing our team at support@ev.energy, we'd be more than happy to help!
It just works have had in nstalled 18…
It just works have had in nstalled 18 months now with no issues.
4 June 2023
Satisfied customer!
Very pleased with the service being received. Great value and meets expectations.
4 June 2023
Innovative Company and who else would…
Innovative Company and who else would pay you for saving the planet.
4 June 2023
The quick and responsive way my…
The quick and responsive way my concerns were handled.
My issue was examined and it was found to be a technical matter within my charger unit, also the limited capacity of my solar panels to cope with 100 per cent Solar Charging of my electric vehicle.
My experience in dealing with EV Energy has left me with an excellent conclusion and a feeling that I am dealing with a professional organisation who are knowlegeable and put customer satisfaction at the top of their list.
11 April 2023
EV Energy is a frictionless way to help balance the Grid
Without lifting a finger I can help balance loads on the Electric Grid at NO inconvenience to me.
10 April 2023
All good here thanks great service 👍
12 April 2023
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