EV Cable Shop Reviews 

626
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often noting their sturdiness, durability, and effective performance in charging electric vehicles. The delivery service is frequently highlighted as exceptionally fast, with many orders arriving the next day or within the specified timeframe. Reviewers also appreciate the efficient and easy ordering process, often mentioning the clear website and helpful customer service interactions. However, some customers experienced issues with missing items like storage bags or found the cable thickness to be less than expected. A few people also reported that the advertised compatibility or the cable itself was faulty, leading to product malfunctions or incorrect specifications for their vehicles.

What people talk about most

Product

Clients share positive opinions on product quality, often describing items as great, well-manufactured, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency.... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the good quality... See more

Service

Customers had positive experiences with service, often highlighting its efficiency and speed, with many... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting the ease of ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant, I got the new transit hybrid and never came with the cable I needed to charge at home. Ford said it'll take over 2 weeks, so found EV. Called them the lady said their charging ca... See more

Rated 5 out of 5 stars

Very very efficient service. Ordered on Saturday night. The charger was delivered on Monday afternoon. Works as expected. Also liked that the site allows you to enter your car registration so you can... See more

Rated 5 out of 5 stars

Easy to locate what I needed on the website, then to check compatibility with my car. Great quality cable, works as required and was delivered fast and as they stated. Cost is more expensive than alte... See more

Rated 5 out of 5 stars

Fast delivery and a big thick cable, but very expensive for what is just a few wires wrapped in rubber. £280 for a 15m granny cable is criminal lol. And yet we're meant to believe the world want... See more


Company details

  1. #14 of 95 best companies in Auto parts shop

Written by the company

The UK’s leading supplier of electric vehicle charging cables for Volvo, Nissan, BMW, and all leading electric car manufacturers. EV Cable Shop supplies a wide range of EV (Electric Vehicle) charging products compatible with both residential and commercial charging stations as well as type 1 and type 2 EV charging cables that can be used with standard 3-pin sockets. Giving our customers plenty of choices when it comes to EV charging.


Contact info

4.9

Excellent

TrustScore 5 out of 5

626 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(626)

114 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful and polite, very, very satisfied with the prices, and delivery time, will definitely use again, thank you

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Charging cable arrived quickly and the delivery driver followed instructions about where to leave it. Very happy, I will use them again and recommend to friends.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

3 pin charger for hybrid

I needed a 3 pin cable to charge a hybrid at home. It was easy to find the correct cable that I needed and was one of the deciding factors compared to others. Delivery was quick, the cable works as expected and looks good quality.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Very user friendly for novice EV owners

Very easy site to navigate, especially if like myself being new to the world of EV's, getting the right cable can seem a little bewildering at first. I also like the fact that EV Cables double checks that you have infact ordered the appropriate cable which demonstrates they want their customers to be satisfied. I also appreciate that by using Royal Mail 48hr service the Isle of Wight is not considered a 'remote' offshore island. I will definitely be using this company again, first class experience. ISRay

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Good Quality Product

Bought two 7.2kw 5m cables, very good quality for the price of £137.99 each. It can come with a free EV Soft Cable Bag, that is if you write a review. I got two of the bags too which is good quality.
Fast next day delivery if you order before 12pm. The Delivery courier used is DPD which had tracking and delivered as mentioned within time frame of
1pm-2pm. I would recommend evcableshop to Friends and Family.

11 March 2025
Rated 5 out of 5 stars

Excellent service

I ordered the wrong cable, contacted the CS and received prompt response. CS staff helped me find the right one, I reordered and received a quick delivery. The cable works like a charm.
This is a decent company with excellent service. Highly recommended.

10 March 2025
Rated 5 out of 5 stars

A straightforward and efficient order…

A straightforward and efficient order process. The cable arrived the following day as promised. Well packaged, including an instruction booklet. The cable itself is as ordered. Have now used the cable three times. It appears to be working perfectly!

5 March 2025

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