EV Cable Shop Reviews 610

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of the products, noting their durability and effective performance for charging electric vehicles. The service is consistently described as efficient and fantastic, with many appreciating the ease of ordering and the helpfulness of the staff. Reviewers are particularly impressed with the incredibly fast delivery, often receiving their orders the very next day, which contributes to a highly positive overall experience. However, some customers also noted issues such as not receiving a storage bag with their charging cables or finding the cable length they chose to be unsuitable for their setup. A few other people also felt that the product was not compatible with their specific car model or experienced overheating and damage to their socket after a handful of uses.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its quality feel, durability, and... See more

Delivery service

Consumers express high satisfaction with the delivery service, frequently highlighting its speed and... See more

Quality

People report positive experiences with product quality, often describing items as high-quality,... See more

Service

Reviewers consistently express satisfaction with the service, often describing it as fantastic, quick, and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’d give them ten stars if I could! These people are brilliant-the epitome of excellent customer service. I will be looking for an appropriate site on which I can nominate them for online retailer of... See more

Rated 5 out of 5 stars

Absolutely brilliant, I got the new transit hybrid and never came with the cable I needed to charge at home. Ford said it'll take over 2 weeks, so found EV. Called them the lady said their charging ca... See more

Rated 5 out of 5 stars

Very very efficient service. Ordered on Saturday night. The charger was delivered on Monday afternoon. Works as expected. Also liked that the site allows you to enter your car registration so you can... See more

Rated 5 out of 5 stars

Easy to locate what I needed on the website, then to check compatibility with my car. Great quality cable, works as required and was delivered fast and as they stated. Cost is more expensive than alte... See more


Company details

  1. #13 of 97 best companies in Auto parts shop

Written by the company

The UK’s leading supplier of electric vehicle charging cables for Volvo, Nissan, BMW, and all leading electric car manufacturers. EV Cable Shop supplies a wide range of EV (Electric Vehicle) charging products compatible with both residential and commercial charging stations as well as type 1 and type 2 EV charging cables that can be used with standard 3-pin sockets. Giving our customers plenty of choices when it comes to EV charging.


Contact info

4.9

Excellent

TrustScore 5 out of 5

610 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Knowledgeable and helpful

Super quick delivery. Very responsive when we realised we had initially purchased the wrong cable and emailed to arrange an exchange. Very knowledgeable too.

7 April 2025
Rated 5 out of 5 stars

The service I received was 10/10

The service I received was 10/10. From advice, to after sales service, all perfect. I bought a cable to extend my BP Pulse charging cable which would reduce the wattage so my Solar panels would fully charge my hybrid. Very happy and would use again in a heartbeat

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Would thoroughly recommend!!

I needed a long cable to charge my Ford kuga, having contacted the company, I was told exactly what to buy and where to find it on the website.
I navigated the website easily and found the cable I needed easily.
The cable was ordered around lunchtime and was delivered the following day at around lunchtime!
It was as specified and is charging the car as I write!
Excellent company, excellent service and excellent product.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful and polite, very, very satisfied with the prices, and delivery time, will definitely use again, thank you

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Charging cable arrived quickly and the delivery driver followed instructions about where to leave it. Very happy, I will use them again and recommend to friends.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

3 pin charger for hybrid

I needed a 3 pin cable to charge a hybrid at home. It was easy to find the correct cable that I needed and was one of the deciding factors compared to others. Delivery was quick, the cable works as expected and looks good quality.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Very user friendly for novice EV owners

Very easy site to navigate, especially if like myself being new to the world of EV's, getting the right cable can seem a little bewildering at first. I also like the fact that EV Cables double checks that you have infact ordered the appropriate cable which demonstrates they want their customers to be satisfied. I also appreciate that by using Royal Mail 48hr service the Isle of Wight is not considered a 'remote' offshore island. I will definitely be using this company again, first class experience. ISRay

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Good Quality Product

Bought two 7.2kw 5m cables, very good quality for the price of £137.99 each. It can come with a free EV Soft Cable Bag, that is if you write a review. I got two of the bags too which is good quality.
Fast next day delivery if you order before 12pm. The Delivery courier used is DPD which had tracking and delivered as mentioned within time frame of
1pm-2pm. I would recommend evcableshop to Friends and Family.

11 March 2025
Rated 5 out of 5 stars

Excellent service

I ordered the wrong cable, contacted the CS and received prompt response. CS staff helped me find the right one, I reordered and received a quick delivery. The cable works like a charm.
This is a decent company with excellent service. Highly recommended.

10 March 2025

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