I’d give them ten stars if I could! These people are brilliant-the epitome of excellent customer service. I will be looking for an appropriate site on which I can nominate them for online retailer of... See more
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Review summary
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Reviews shaping this summary
Absolutely brilliant, I got the new transit hybrid and never came with the cable I needed to charge at home. Ford said it'll take over 2 weeks, so found EV. Called them the lady said their charging ca... See more
simple transaction done in best way, I could check if the cable will suit my vehicle online before buying it . it came before expected date, works a treat and is exactly as promised on website. I wish... See more
Fantastic Service from EV Cables I ordered a domestic three pin charger and lead for my Volvo . It arrived within two days great quality and service. This is the second time I have used them and will... See more
Company details
- #13 of 99 best companies in Auto parts shop
Written by the company
The UK’s leading supplier of electric vehicle charging cables for Volvo, Nissan, BMW, and all leading electric car manufacturers. EV Cable Shop supplies a wide range of EV (Electric Vehicle) charging products compatible with both residential and commercial charging stations as well as type 1 and type 2 EV charging cables that can be used with standard 3-pin sockets. Giving our customers plenty of choices when it comes to EV charging.
Contact info
42 Knowsley View, Rainford, Rainford, Rainford, WA11 8SN, St. helens, United Kingdom
- 01744886305
- sales@evcableshop.co.uk
- evcableshop.co.uk
4.9
Excellent
610 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really quick delivery
Really quick delivery, very good quality and the bag included was a really nice touch.
19 March 2026
Excellent customer service
Cable arrived promptly. Good value. Customer service was excellent.
11 March 2026
Good quality and Easy to order
6 March 2026
Prompt service and delivered as…
Prompt service and delivered as promised would use again
11 March 2026
Cable arrived quick and as described
Cable arrived quick and as described. I actually get a better charging rate of 2.4kw/h compared to the one supplied for my BYD which was 1.7kw/h
Brilliant
4 March 2026
As described, cable looks good quality
24 February 2026
Unprompted review
Great Service
The website is so easy to use and was incredibly helpful in guiding me to the correct charging cable. It arrived two days after ordering. Fantastic experience.
9 February 2026
Excellent service
Excellent service. Helpful web page with vehicle confirmation through number plate. Very prompt delivery.
6 February 2026
Website is clear and made purchase easy
5 February 2026
Cable quality look very good
Cable quality look very good. Only charged once since bought. All good so far.
27 January 2026
Great products
Great products. Easy company to deal with and very good customer service. My cable arrived the next day and was as described on their website. Would recommend if you’re in the market for EV cables
28 January 2026
Excellent EV cable
Excellent EV cable. Amazing service arrived the day after I ordered it!
8 January 2026
The delivery was incredibly fast
The delivery was incredibly fast, and the product's quality met expectations perfectly. I strongly suggest checking it out.
29 December 2025
Unprompted review
This functions flawlessly
This functions flawlessly, much appreciated!
21 December 2025
Unprompted review
5-Star Review for EV Cable Shop
Outstanding Customer Service and High-Quality Product!
I recently purchased an EV charging cable from EV Cable Shop, but unfortunately, the length I chose turned out to be too short for my setup. I contacted their customer service team to explain the issue and inquire about exchanging it for a longer one.
They were incredibly helpful and responsive right from the start – no hassle at all! They promptly sent me a prepaid return label, and the original item was collected the very next day. The replacement longer cable arrived shortly afterward, with fast delivery as promised.
I'm absolutely delighted with the new cable. It's of excellent build quality – sturdy, durable, and it works perfectly every time, providing reliable and efficient charging for my electric vehicle.
EV Cable Shop truly stands out for their exceptional customer service, quick resolution of issues, and top-notch products. I highly recommend them to any EV owner – you won't be disappointed!
9 December 2025
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