EV Cable Shop Reviews 610

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their sturdiness, durability, and effective performance. Many people highlight the efficiency of the service, particularly the incredibly fast delivery times, with orders often arriving sooner than expected. The ease of finding the right product on the website and the straightforward ordering process are also consistently appreciated by consumers. However, some people were dissatisfied with specific issues, such as not receiving a storage bag that was advertised to come with the cables. A few other people also felt that the cable they received was not compatible with their vehicle as stated, or that the cable overheated and caused damage after only a few uses.

What people talk about most

Product

Users describe positive interactions with product. Many customers are delighted with the quality and feel of... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the incredibly... See more

Quality

People report positive experiences with quality. Many customers praise the excellent build quality,... See more

Service

Consumers find service to be positive. Many reviewers praise the fantastic, quick, and efficient service,... See more

Order

Customers had positive experiences with their orders. Many reviewers found the ordering process easy, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’d give them ten stars if I could! These people are brilliant-the epitome of excellent customer service. I will be looking for an appropriate site on which I can nominate them for online retailer of... See more

Rated 5 out of 5 stars

Absolutely brilliant, I got the new transit hybrid and never came with the cable I needed to charge at home. Ford said it'll take over 2 weeks, so found EV. Called them the lady said their charging ca... See more

Rated 5 out of 5 stars

simple transaction done in best way, I could check if the cable will suit my vehicle online before buying it . it came before expected date, works a treat and is exactly as promised on website. I wish... See more

Rated 5 out of 5 stars

Very very efficient service. Ordered on Saturday night. The charger was delivered on Monday afternoon. Works as expected. Also liked that the site allows you to enter your car registration so you can... See more


Company details

  1. #13 of 99 best companies in Auto parts shop

Written by the company

The UK’s leading supplier of electric vehicle charging cables for Volvo, Nissan, BMW, and all leading electric car manufacturers. EV Cable Shop supplies a wide range of EV (Electric Vehicle) charging products compatible with both residential and commercial charging stations as well as type 1 and type 2 EV charging cables that can be used with standard 3-pin sockets. Giving our customers plenty of choices when it comes to EV charging.


Contact info

4.9

Excellent

TrustScore 5 out of 5

610 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to locate what I needed...

Easy to locate what I needed on the website, then to check compatibility with my car. Great quality cable, works as required and was delivered fast and as they stated. Cost is more expensive than alternative products, but I went quality and happy I did.

4 December 2025
Rated 5 out of 5 stars

I’d give them ten stars if I could

I’d give them ten stars if I could! These people are brilliant-the epitome of excellent customer service.
I will be looking for an appropriate site on which I can nominate them for online retailer of the year. As you’ll gather, I cannot recommend them highly enough.

17 November 2025
Unprompted review
Rated 3 out of 5 stars

Very slow charger

The price was a bit overpriced turned up within 3 working days. Upon opening the box I found just the cable and a Velcro strap holding the cable together upon unravelling the cable it was not very thick . I plugged into my outside wall electric box then plugged into my car where it came up on my car app on my phone it was charging at 5 miles per hour which a charge of 80% would take about 24 hrs .which is very slow for a charging cable .After using it for a few times I noticed that the plug was getting hot and was melting I think they need to look at there power supply going through the plug .the charger box was very easy to use not one I would be recommending to others you need to do your homework on what cables you buy

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Delivered next day as expected

Delivered next day as expected. 5m trickle charge cable already used a couple of times for my 2021 Kia eNiro. Easy to use, I adjusted current to 10A and away you go. Seems good quality kit and will be useful as a backup charging cable (my main cable is faulty at moment).

9 October 2025

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