I’d give them ten stars if I could! These people are brilliant-the epitome of excellent customer service. I will be looking for an appropriate site on which I can nominate them for online retailer of... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely brilliant, I got the new transit hybrid and never came with the cable I needed to charge at home. Ford said it'll take over 2 weeks, so found EV. Called them the lady said their charging ca... See more
simple transaction done in best way, I could check if the cable will suit my vehicle online before buying it . it came before expected date, works a treat and is exactly as promised on website. I wish... See more
Very very efficient service. Ordered on Saturday night. The charger was delivered on Monday afternoon. Works as expected. Also liked that the site allows you to enter your car registration so you can... See more
Company details
- #13 of 97 best companies in Auto parts shop
Written by the company
The UK’s leading supplier of electric vehicle charging cables for Volvo, Nissan, BMW, and all leading electric car manufacturers. EV Cable Shop supplies a wide range of EV (Electric Vehicle) charging products compatible with both residential and commercial charging stations as well as type 1 and type 2 EV charging cables that can be used with standard 3-pin sockets. Giving our customers plenty of choices when it comes to EV charging.
Contact info
42 Knowsley View, Rainford, Rainford, Rainford, WA11 8SN, St. helens, United Kingdom
- 01744886305
- sales@evcableshop.co.uk
- evcableshop.co.uk
4.9
Excellent
610 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy ordering with useful information…
Easy ordering with useful information to make the right choice. Superfast delivery and a great quality product.
10 May 2025
Very Quick
Very good experience. Order came very quickly and exactly as described. Works great
2 May 2025
Helpful
The initial on-line chat was not only helpful but very quick. This is the second time using this company and I'm very satisfied.
8 May 2025
Prompt delivery
28 April 2025
Easy and pleasant transaction
Easy and pleasant transaction. Quick delivery. Will definitely use again
5 May 2025
Great customer service from Debbie
I purchased a 3 pin charging cable approx a month ago and unfortunately it stopped working reporting a number of faults. I contacted EV and was phoned by Debbie who immediately sorted a replacement and sent a returns label to my computer. The brand new charger arrived the next day and the faulty unit was picked up at the same time. This is great customer service. You only really find out how good a company is when things go wrong. 10/10 for sorting my problem,
2 May 2025
Unprompted review
Expensive unreliable cable
Bought a cable for £220 in 2022. The first 2 years I barely used the cable as I was working abroad and my var was parked in a private underground garage where I charged it with a granny cable. Recently been having charging issues with this cable from EV Cables. Of course it's out of warranty and all they offered was 10%discount on a new cable which I naturally declined.
1 May 2025
Unprompted review
Reply from EV Cable Shop
Hi Jonathon,
Thank you for your feedback, and I’m sorry to hear you’ve been experiencing issues with your cable.
Your order was placed in February 2022, which means it's now over 3 years old and more than 12 months outside our 2-year warranty period.
While we understand this is frustrating, our warranty terms are clearly stated at the time of purchase.
Our cables are tested up to 10,000 charge cycles and it's very rare to encounter faults.
However, if you’d like to send the cable back, one of our technicians can try and repair it for you.
Kind regards,
Andrew
Great charger for our new MG and very…
Great charger for our new MG and very quick service. I would definitely use them again.
27 April 2025
Fast delivery and good range of…
Fast delivery and good range of products. We bought an ev charger for our MG and are ever happy with it. I would definitely use them again.
29 April 2025
Unprompted review
Excellent website
Excellent website, guides you to the correct cable for your ev. I have a LEVC txe which they had in their database which was great. Lead is well made , good quality cable and plugs. Might not be the cheapest but when purchasing such an item , quality is what you’re paying for !
27 April 2025
Unprompted review
EV Cable Shop were my first choice for…
EV Cable Shop were my first choice for an additional cable for my EV. Their online shop is easy to navigate and selecting the correct cable is hassle free. Good price and prompt delivery using DPD.
I would recommend this company.
17 April 2025
Unprompted review
Amazing company.
I ordered a cable from this company & emailed them when I discovered it didn’t work. And they could not do enough to help! They asked for photos etc until they figured out that I had ordered the wrong cable. So not only did they persevere until they found out that I had ordered the wrong cable but they then sent me a link for the right cable…even though they didn’t sell it themselves! This company was a complete joy to deal with! Their professionalism & helpfulness was amazing. An absolute pleasure to deal with. Thank you!!
16 April 2025
Unprompted review
Easy and efficient ordering service.
It was easy to make sure I was ordering the right cable I needed with the step by step ordering. The cable I needed arrived the next day. Very good service.
10 April 2025
Quality product & great service
A high quality product, prompt delivery and knowledgeable customer service
10 April 2025
Excellent service with EV…
Excellent service with EV extension/delivery, only thing let you down was no one answered the phone left 3 messages as per instructions without a return call as promised ( needed a bit of advice ) as some customers aren’t experts
7 April 2025
Easy transaction and speedy delivery
1 April 2025
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