Event Decor Direct Reviews 1,666

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Buyer Beware. This seller does not uphold their return policy. For the Consumer- Read all the reviews listed as they all have similar complaints. We ordered 16 of the LED Net Lights 800LED Lights 20... See more

Rated 2 out of 5 stars

I received what it appears to be used products.. This is not acceptable. Why weren’t each one of these pieces wrapped like I have gotten them wrapped from other companies that I’ve ordered from, reach... See more

Rated 5 out of 5 stars

I have loved every single item I have ever ordered from Event Decor Direct. Their products are perfect and their shipping time is great. I let everyone know where I order my decor items from because e... See more

Rated 1 out of 5 stars

I just ordered from this company and I'm shocked to see these reviews I seen another site and they stated they were good. I have not received my product as of yet, but this makes me very nervous. I no... See more

Company details

  1. Party shop
  2. Hobby shop

Information provided by various external sources

Professional Wedding & Event Decor Products at Factory-Direct Prices


Contact info

2.6

Poor

TrustScore 2.5 out of 5

2K reviews

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Rated 5 out of 5 stars

GOOD STUFF

I have had many good experiences and great products from this company, The staff are very accommodating for an event professional!

31 May 2019
Unprompted review
Rated 5 out of 5 stars

Grate customer service

Grate customer service. All my questions was answered via chat. Delivery came on time, product is grate. Only thing missing was manual. But quality is really good.

29 May 2019
Unprompted review
Rated 1 out of 5 stars

This is the second time my Inventory…

This is the second time my Inventory was late for an event and I had to refund money to a client. When purchasing, you don’t know if it’s all coming in one delivery or not and products are not as described. This is the most horrible experience I’ve had with any company.

27 May 2019
Unprompted review
Rated 5 out of 5 stars

👍🏼

👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼

25 May 2019
Unprompted review

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